Facturación y pagos

Conoce más sobre las diferentes secciones de tu factura, las opciones de pago, cómo configurar el pago automático y otras herramientas útiles para tu cuenta de Verizon Wireless.
Selecciona tu dispositivo
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
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Moto Z Play edición Droid
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
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DROID TURBO 2
Hotspot móvil 4G LTE MiFi® 5510L Verizon Jetpack®
Samsung Galaxy Note5
Apple® iPhone® SE
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Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX de MOTOROLA
Extensor de red 3G Samsung
Droid Turbo de Motorola
Samsung Galaxy J1™ prepagado
iPad® 2 de Apple®
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Hotspot móvil 4G LTE MiFi® 4510L Jetpack®
Samsung Galaxy Core Prime™
Droid Turbo en nylon balístico
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Extensor de red 4G LTE para Samsung
LG V10™
Apple® iPhone® 4
LG G5
MiFi® 7730L Jetpack®
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Teléfono residencial de Verizon Wireless
Hum+ de Verizon
Google Pixel XL
Módem USB Global 4G LTE MiFi® U620L de Verizon
Módem USB global 4G LTE Pantech UML290
Internet LTE y teléfono residencial de Verizon
Enrutador de broadband 4G LTE de Verizon
LG Optimus Zone™ 3 prepagado
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Hotspot móvil 4G LTE Verizon Jetpack® - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ de LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z edición Droid
Samsung Convoy® 4
LG K8 V
Moto G Play
Hotspot móvil 4G LTE MiFi® 890L Verizon Jetpack®
GizmoPal™
Microsoft Lumia 735
Hotspot móvil 4G LTE MiFi® 4620L Verizon Jetpack®
GizmoPal® 2 de LG
DuraForce PRO con Sapphire Shield
Casio G'zOne Commando®
DROID MINI de MOTOROLA
Módem USB 4G LTE 551L de Verizon
LG G Vista
Brigadier™ de Kyocera
DROID RAZR M de MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Módem USB Verizon 4G LTE UML295
Moto G™ de Motorola
LG Extravert™ 2
PRIV™ de BlackBerry®
LG G2
Internet LTE (instalado)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
Smartphone BlackBerry® Bold™ 9930
DROID ULTRA de MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
AirCard® 595 de Verizon Wireless
HTC 10™
Mobile Hotspot 4G LTE MiFi® 4620LE Verizon Jetpack®
LG Exalt™
Hotspot móvil 4G LTE Samsung SCH-LC11 Jetpack®
Samsung Galaxy S® 4 mini
Hotspot móvil 4G LTE MHS291L Verizon Jetpack®
Hotspot móvil inteligente Verizon MiFi™ 2200 - OTA
DROID de MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7 pulgadas)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Diseñado por ti
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini con pantalla Retina
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE de HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2da gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ con servicio prepagado
LG Vortex™
LG Octane™
DROID RAZR de MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ de Motorola
Gear S®
Módem VZW USB760
Samsung Intensity™ III
HTC One®
Smartphone BlackBerry® Z10
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD de MOTOROLA
LG Revere® 2
Teléfono residencial inalámbrico T2000 de Verizon
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
Módem USB LG 4G LTE VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Reloj Urbane™ 2nd Edition LTE
Smartphone BlackBerry® Q10
LG Optimus Zone™ 2 prepagado
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® con Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) para Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ para Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Dispositivo VOIP integrado Verizon
DROID X de MOTOROLA
Ellipsis® Kids
Transpyre™ prepagado
Hotspot móvil inteligente Verizon MiFi™2200
Verizon - SmartHub con voz de Verizon
Smartphone BlackBerry® Bold 9650
Smartphone BlackBerry® Z30
DROID DNA de HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX de MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 de HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ de LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 de LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD de MOTOROLA
Samsung Intensity™
LG enV®2
Smartphone BlackBerry® Pearl™ Flip 8230
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect con Hotspot móvil 4G LTE
DROID BIONIC de MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
Smartphone BlackBerry® Tour™ 9630
LG Migosm
DROID 4 de Motorola
DROID X2 de MOTOROLA
Samsung Knack™
Módem VZW USB720
HTC One® max
Hydro ELITE de KYOCERA
Apple® iPad® con pantalla Retina
Módem USB global UMW190 de Verizon Wireless
Apple® iPad® (9.7 pulgadas)
Samsung Alias™ 2
Módem USB UM175 Verizon Wireless
Laptop Dell™ Vostro™ V13
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 de LG
Hotspot móvil 3G Fivespot™ Global Ready™ de Verizon
Sony Xperia® Z2
LG Extravert™
Intuition™ de LG
Lucid™ de LG
LG Cosmos™ Touch
Smartphone BlackBerry® Curve™ 8330
Galaxy Nexus de Samsung
Nokia Lumia 2520
DROID 3 de Motorola
Smartphone BlackBerry® Storm2™ 9550
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ de HTC
Windows Phone 8X de HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE de SAMSUNG
HP Elite x2 1012
Módem USB 595U Verizon Wireless AirCard®
Smartphone BlackBerry® Bold™ 9930 sin cámara
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Nexus 7 de Google
Lucid™2 de LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 de Motorola
Apple® iPad®
Moto X™ - Diseñado por ti (2da generación)
Juke de Samsung
LG Chocolate®
Samsung Galaxy Tab® (7.7)
G'zOne Type-S de Verizon Wireless
LG VX8350
Módem VZW USB727
DROID INCREDIBLE de HTC
Samsung Gem™
Tarjeta para PC Verizon Wireless PC5750
Verizon Wireless Salute™
LG Ally™
Smartphone BlackBerry® Curve™ 9330
Samsung Galaxy View
Apple® iPad® con Wi-Fi y hotspot MiFi® 2200
Pantech Caper™ prepagado
Samsung Galaxy Legend™
Moto X™ - Diseñado por ti
Samsung ATIV Odyssey™
Módem USB UM150 Verizon Wireless
Samsung SCH-u430
LG Voyager™
Smartphone BlackBerry® Curve™ 8530
LG Dare™
Spectrum™ de LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
AirCard® 580 de Sierra Wireless
Smartphone BlackBerry® 8830 World Edition
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
AirCard® 555D de Sierra Wireless
Samsung SCH-u410
Netbook Samsung N150
DROID 2 GLOBAL de MOTOROLA
LG VX5200
Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 de MOTOROLA
Casio G'zOne Ravine® 2 sin cámara
HTC Trophy™
HTC Rezound™
Smartphone BlackBerry® Torch™ 9850
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
G'zOne Type-S Push to Talk de Verizon Wireless sin cámara
Netbook HP® Mini 1151NR
DROID PRO de MOTOROLA
Samsung SCH-a930
Smartphone BlackBerry® Curve™ 9310
BlackBerry Classic sin cámara
Luge™ de Motorola prepagado
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m gris
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 de MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
Smartphone BlackBerry® Curve™ 9370
LG Chocolate® Touch
DROID ERIS de HTC
Módem USB global USB1000 de Verizon Wireless
DROID R2D2 de Motorola
Nokia 2705 Shade™ sin cámara
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ de LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Netbook Gateway® LT2016u
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Netbook Compaq® Mini CQ10-688nr
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ en negro y plateado
Nokia 7205 Intrigue™
Nokia 6015i prepagado
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition sin cámara
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® prepagado
Samsung Omnia®
Netbook HP® Mini 311-1037NR
Nokia 3589i
notebook HP® Pavilion dm1-3010nr
MOTOROLA DEVOUR™ con MOTOBLUR™
Motorola RAZR V3c
Global ExpressCard® XU870 de Verizon
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
Notebook para entretenimiento HP® Pavilion dm1-2010nr
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ con TALKS™ para Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Módem USB global Verizon AD3700
Verizon Wireless XV6600 sin cámara
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Módem global USB USB730L Verizon
Samsung SCH-n330
Netbook HP® Mini 110-1046NR
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Netbook HP® Mini 210-1076NR
Motorola V325xi
Samsung Gear S3 classic
2018 Camry de Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Netbook HP® Mini 110-3098NR
moto e4 con servicio prepagado
Samsung i600 Smartphone
Apple® iPad Pro® (10.5 pulgadas)
Motorola V60p
ExpressCard® KPC680 de Verizon
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force
Apple® iPad Pro® (12.9 pulgadas)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission prepagado
Tarjeta para PC Verizon Wireless U630
Samsung SCH-a970

Cargos en la factura

Ver preguntas frecuentes sobre la factura por internet
[Preguntas frecuentes]
Learn about viewing your bill online. Consulta los cargos de hasta 18 meses anteriores. See a bill summary, charges by line, and usage details for specific lines.
Preguntas frecuentes sobre cómo pagar la factura
[Preguntas frecuentes]
Ahorra tiempo al pagar tu factura en Mi Verizon. Establece un pago recurrente con el pago automático o configura un pago futuro.
Preguntas frecuentes sobre data adicional
[Preguntas frecuentes]
Conoce sobre las opciones para agregar data adicional a tus dispositivos en el nuevo Verizon Plan.
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Preguntas frecuentes sobre las funciones #
[Preguntas frecuentes]
Información sobre funciones # o soluciones rápidas de Verizon Wireless que permiten controlar tu saldo o uso y realizar pagos por teléfono con facilidad.
Preguntas frecuentes sobre alertas y notificaciones de Mi Verizon
[Preguntas frecuentes]
Conoce sobre la configuración y administración de alertas en Mi Verizon para tu cuenta.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Resumen de la nueva factura por internet
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Duración: 3:32
Calculadora de impuestos y recargos
[Herramienta de internet]
Nuestra calculadora de impuestos y recargos te permite ver un cálculo de tus impuestos y recargos según tu ubicación y tipo de dispositivo.
Preguntas frecuentes sobre arbitraje y mediación
[Preguntas frecuentes]
Información sobre arbitraje y mediación para disputas con Verizon Wireless.
Are charges on my bill for the upcoming month or previous month?
[Comunidad]
This may seem like a dumb question but is your Verizon bill each month for the upcoming month or the prior month's usage?
Disputas sobre facturación
[Información general]
Conoce la información que necesitarás antes de contactarte con Verizon Wireless por una disputa sobre facturación.
¿Puedo acceder a una lista de los cargos por exceso de uso?
[Comunidad]
Is there a listing of the overage charges?
Can I delete calls from the message log on my bill?
[Comunidad]
Is it possible to edit/delete call or message logs from bill?
¿Cómo recibo detalles de mi primera factura?
[Comunidad]
Can you give me a break down of my first bill?
¿Puedo mantener el crédito en mi factura con el plan de pago del dispositivo?
[Comunidad]
If I start a DPP with this Black Friday deal ($18 bill credit per month) of $10 per month and break my phone, can I switch back to an old phone I already own without losing the $18 bill credit per month? I just want to make sure I wouldn't lose the $18 bill credit if I am forced to activate an old phone....
Descuentos de Verizon Wireless
[Información general]
Infórmate sobre los descuentos que tienes disponibles en los productos y servicios especiales que se ofrecen en la red wireless de alta velocidad más grande del país.
Do I have to pay the activation fee for every bill?
[Comunidad]
Maybe it's a stupid Question, but am I going to pay an activation fee every bill?
Do voice usage charges apply on holidays?
[Comunidad]
do voice usage charges apply on holidays
Does Everyone Have A Line Access Charge?
[Comunidad]
Does everyone get a line access charge, mine is 40 dollars
¿Llamadas m2m usa mis minutos?
[Comunidad]
as i am checking my use on the lines. i see that the people who are on verizon and i see it says Off Peak and m2m calling on the same numbers that on on verizon. why is this and is it using my minutes?
How Can I Tell If A Call Is Incoming Or Outgoing On My Bill?
[Comunidad]
HOW CAN I TELL IF A PHONE CALL IS INCOMING OR OUTGOING ON MY BILL?
How Long Will It Take For Credit To Be Adjusted On My Bill?
[Comunidad]
It says in the terms that I will be credited the monthly bill for my iPhone 7 I traded up for on black Friday. It also states the credits will take 2-3 cycles to apply. Will I be retro credited for the first couple cycles that I'm still paying cash for?
How can I view my usage from the previous cycle?
[Comunidad]
How do I look at usage from the pervious cycle on a certain line?
How can we see which device used which data?
[Comunidad]
My roommate and I are on the same plan. We recently moved and did not have wifi the first month so we had a lot of overages as expected. But we wanted to see the usage by phone for the last bill so we could divide it evenly. How do I view that now that we started a new month?
How do I check data utilization for previous billing cycles?
[Comunidad]
How do I check my data utilization for previous billing cycles????
How do I find my un-billed call log?
[Comunidad]
HOW DO I find the unbilled call log on line?
How do I see iMessages on my bill?
[Comunidad]
How do I view my sons iMessages and get them to show up on the bill as a text I want to be able to track his activity
How is the Time shown for calls on my bill determined?
[Comunidad]
What is the time shown on my bill when calls and texts are made. Is it based on time zone the phone is in or where it is base. John
Is the 'mobile protection' charge on my bill for insurance?
[Comunidad]
Can you tell me on my bill my one phone 7281 is being chgd $11.00 monthly is this insurance on the phone it said mobil protection Thanks Jim
Cómo entender tu factura de Verizon
[PDF]
Conoce tu factura mensual de Verizon Wireless: cargos y créditos en la cuenta, uso compartido, cargos mensuales y más.
¿Cuáles son los cargos de uso y compra en mi factura?
[Comunidad]
I noticed that my bill went up by about $2 or so this month. No big deal, but I was curious as to why, so I noticed there was about a $2 charge under "usage and purchase charges." That category doesn't show up under any of my old bills. Neither my wife (the only other person on my plan) nor I know what...
What are the changes in the fees when I move to another state?
[Comunidad]
does anyone have a history of how your bill changed after to moving from 1 state to another?
What are these strange numbers listed on my phone bill?
[Comunidad]
why would a number appear on the bill as 999-999-9999, 000-000-0000, or 111-111-1111?
What constitutes 'data' on my bill?
[Comunidad]
What does Data mean on a Bill?
What does it mean when I have a credit balance on my account?
[Comunidad]
I have a -$785 Credit Balance on my account what does that mean?
What happens to your bill when you are done paying for your phone?
[Comunidad]
Hi there,I have a more everything account (30GB) with 5 smartphones on monthly payments on their purchase.  I will be done paying for 3 of those phones (monthly payment) shortly.  How will this affect my bill?  Am I better off changing over to the New Verizon plan?
What is 'vzw wrls apo cc vision?'
[Comunidad]
What is vzw wrls apo cc vision on my credit card?
What is CL DELIVER?
[Comunidad]
Can I finally get a clear answer on what CL DELIVER means on my bill every month? Seem to just get unclear and confusing answers. I just looked and there were calls placed from my home earlier today and throughout last month that it say CL DELIVER....what's weird is a call was made one minute...second...
What is a line access fee?
[Comunidad]
What is an access fee
What is a line access fee?
[Comunidad]
My first bill is yet to be due.  I just noticed this "line access fee" that I've read is to be able to text and call.  BUT my data package says that text and calls are included in that!  Why is there this extra fee?  I will be paying for the phones each month, and for the data package,...
¿Qué es el cargo de uso de $15?
[Comunidad]
I have a $15 megabite usage charge on my bill, what is this for?
What is the Line Access Fee?
[Comunidad]
On a serious note what is this ridiculously named "line access fee" really about? is it just some other random name for them to create something to charge us and extra $20.00 per month, even tho your phone's paid off? I'm here in the republic of South Korea and there's no such thing as a "Line access...
What is the line access fee?
[Comunidad]
what is Line Acess Fee ?
What is the monthly mobile protection charge I see on my phone?
[Comunidad]
What is the monthly mobile protection plan I see on my phone?
When Will My iPhone Credit Show Up On My Bill?
[Comunidad]
I traded phone and got approval for $650 credit. When and how will this show up on my bill? Thanks.
Where Can I Find My Account Number On My Bill?
[Comunidad]
Where can I find my Account Number on my Bill?
Why Am I Not Seeing My Autopay Discount?
[Comunidad]
I just switched to the new unlimited plan from the L plan, but I am not seeing the $5.00 autopay discount that I was told I would get. My autopay is set up with my checking account, so no issue there. Paper billing is already set up as well.
Why Don't All My Devices Have The Same Access Fee?
[Comunidad]
I have 5 devices on my plan, why do 3 devices have 20 dollar access fee and 2 have 40 dollar access fee? shouldn't all devices have the same access fee?
Why are my Line Access Fees different?
[Comunidad]
Why does one of the phones on my account have a LAF that's double what each of the others is?
Why are my access charges different on different devices?
[Comunidad]
my access charge is 40 dollars on my S6, but only 20 dollars on my other smartphone. Why ?
Why are there reconnect fees?
[Comunidad]
On my last bill I have a reconnect fee on each of my phone lines. I was late, but made the payment before the phones were ever disconnected--so why is that fee on my account?
Why did I get charged an overage for .001 of data?
[Comunidad]
I set up my FamilyBase to turn data off at 6 GB, which is my limit. My last bill included a $15 charge for 6.001 of data. Why didn't FamilyBase stop my data at 6 GB? That was the whole point of setting a limit!
Why do I see so much data use at night?
[Comunidad]
I keep going over my data limit and try to make sure I'm on wifi so I looked at the data Log for all three phones to see what is happening. I found a lot of entries in the logs that were in the real early AM (i.e., 2:00, 3:00, 4:00, etc) when we are all asleep. It shows for each phone line. Does anyone...
Why do zeros show up as a phone number on my bill?
[Comunidad]
how come all zeros show up on my bill only on certain numbers under my husbands account?  I never have zeros under my accout
Why is my bill due before service starts?
[Comunidad]
Why is my bill due 5 days before the day I started
Will I Be Charged A Late Fee For Not Paying My Bills On Time?
[Comunidad]
What is the late fee? I always pay my bill 2-3 days after the due date because I don't get paid until then, and have never had a late fee, I've been a customer since about 2003 and the other day I received an email for the First time ever, stating that my due date is coming up and to remember to pay to...
Will I Be Charged For Usage If I Erase The Texts After Sending?
[Comunidad]
If is send a text message, mobile to mobile, and then later decide to erase/delete the sent message, does it still show up in the total message count?
Will I be charged a billing fee?
[Comunidad]
I can get a better price for my residential service  but I will not be able to get One-Bill from Verizon on this new price.  If I switch to new bill will I be charged a billing fee from Verizon Wireless since they will have to bill me each month - I will set up as paperless and auto pay as I...
Will I get charged for incoming calls I don't answer while abroad?
[Comunidad]
Is there any charge for an incoming call from the U.S. while I'm abroad, if I do not answer the call and just let it go to voicemail?
Will I have to pay tax on the full price of a discounted device?
[Comunidad]
I recently purchased and iPhone 7 plus to upgrade from my 6. Going through the process, the entire time the system told me I owe $30 for the upgrade fee only, and with tax and whatever else it came out to $40.02 when I paid online. Today I find out that it was actually $78, $48 of which is sales tax....
¿Seguiré pagando un cargo por acceso de línea de $40 por teléfono cuando finalice mi contrato de 2 años?
[Comunidad]
¿Seguiré pagando un cargo por acceso de línea de $40 por teléfono cuando finalice mi contrato de 2 años?
Will my service be disconnected if I only pay part of my bill?
[Comunidad]
Say my bill is 150 could I pay a 125 and still have service just wondering
Will the Caller Name ID show up on my bill?
[Comunidad]
Will the name of the caller show up on my phone bill as it shows up on my caller id screen on my phone?  Example: Phone bill shows the number you get a call from, instead will it show their name?
Would I pay the same amount if I switched to the Medium Plan?
[Comunidad]
I get some sort of discount on my current 50 dollar plan of  3 GB  and end up paying 41.50. Would I end up paying 41.50 per month if I switch to the Medium plan?

Factura por internet

Ver preguntas frecuentes sobre la factura por internet
[Preguntas frecuentes]
Learn about viewing your bill online. Consulta los cargos de hasta 18 meses anteriores. See a bill summary, charges by line, and usage details for specific lines.
Resumen de la nueva factura por internet
[Video]
View usage by line for data, calls and texts. Compare month to month charges. See how we've made our online bill easier to understand.
Duración: 3:32
Can I get printed statements from past years?
[Comunidad]
Can Verizon email or let me know how I can get a print out of statements paid for year 2015 for tax purposes
How Can I Pay Off My Device Online?
[Comunidad]
how do i payoff a device online?
How Do I Print Out My 2016 Bill Summary?
[Comunidad]
I would like a print a copy of my 2016 Bill payments
¿Cómo veo mi factura por internet?
[Comunidad]
I Can't find the area to see what I'm being charged for online.
How can I see the charges for my monthly bills?
[Comunidad]
Since I have gone paperless, how can I view the individual charges for each phone on my account for the 2016 year?
How do I change the credit card on my account?
[Comunidad]
I need to change my credit card number
How do I compare my data usage to previous months?
[Comunidad]
I used to be able to monitor the usage on my account across 6/9/12 months.  Since they've instituted this new "summary" billing I can't find any of this information - only how many minutes I have left until the end of the month (not helpful).  How do I find the usage data that is comparable...
How do I see my full bill?
[Comunidad]
I need to see my full bill
How do I see my whole bill?
[Comunidad]
I would like to view the whole bill from purchase of phones with line fees and data from the day that I got my contract.
How do I view my November invoice detail?
[Comunidad]
My November 2016 amount due has been posted for 2 weeks but the invoice detail is not available.  How do I get my detailed invoice?  I want to view this before the due date of December 15.
Is it possible to see bills and usage from 5 months ago?
[Comunidad]
is it possible to go back and see bills and useage from 5 months ago till present
When Will I receive my Bill?
[Comunidad]
When are bills received, is it before the end of a billing cycle or at the end of the month?
When looking at my call log, what does "CL Deliver" mean?
[Comunidad]
When looking at my call log, what does "CL Deliver" mean?
Where Can I Find The Recipt For My Purchased Device?
[Comunidad]
can you tell me where we  purchased our phone? I thought my husband paid for that phone upfront
Where Can I Obtain Copies Of My Paid Bills?
[Comunidad]
Where can I obtain copies of all my bills paid and equipment purchases from Verizon for the year 2016?
Why Was The Bill Layout Changed?
[Comunidad]
Why did you take off the previous month amount paid that needs to be on the bills when you receive it
Why am I no longer receiving a printed monthly bill?
[Comunidad]
Why am I no longer receiving a printed monthly billing?  The billings stopped about 6 mos ago and those were our prompts to pay the bill.
Why am I not receiving an email each month when my bill is generated?
[Comunidad]
Why am I not receiving an email each month when my bill is generated?  My email address is correct and I am signed up for paperless billing.
Why am i not able to view message history on my bill?
[Comunidad]
I have 5 devices under my account. I am not able to view my message history under view my bill. I called 2 days ago and Verizon support said it is down, try in an hour. Well, that was 2 days ago and still can't. What is the deal? Verizon sure was able to charge me $386 correctly for the bill.
Why can't I view my usage history?
[Comunidad]
Can't view my usage details on last month's bill.
Why hasn't my new bill appeared yet?
[Comunidad]
Usually a new bill populates by now (due date was back on the 8th), but when I logged in to see if I could go ahead and pay my bill, I got an alert saying my next bill will be available on March 16. Why is that? Will I end up paying for an extra month of service? All help is appreciated!
Will I save on my bill if I pay on My Verizon?
[Comunidad]
do u save on your bill if paid on my Verizon vs Bill in mail?

Factura en papel

Cómo leer tu factura en papel
[Video]
Este video detalla la opción de la factura en papel de Verizon Wireless y cómo entender esta data.
Duración: 2:07
Can I Get Paper Billing?
[Comunidad]
Can I receive a paper billing or do I have to change carriers? I have not received electronic billings for 2 months .
Can I get printed statements from past years?
[Comunidad]
Can Verizon email or let me know how I can get a print out of statements paid for year 2015 for tax purposes
When Will I receive my Bill?
[Comunidad]
When are bills received, is it before the end of a billing cycle or at the end of the month?

Facturación electrónica

Ver preguntas frecuentes sobre la factura por internet
[Preguntas frecuentes]
Learn about viewing your bill online. Consulta los cargos de hasta 18 meses anteriores. See a bill summary, charges by line, and usage details for specific lines.
Cómo configurar Auto Pay
[Video]
Cuando te suscribes a Pago automático a través de Mi Verizon, puedes quedarte tranquilo de que tu pago se realizará a tiempo cada mes. Mira este video para ver Cómo configurar Auto Pay.
Duración: 1:52
Cómo pagar tu factura por internet - Video
[Video]
Learn to pay your bill online with My Verizon or your personal bank's website.
Duración: 2:09
Paper-free Billing FAQs
[Preguntas frecuentes]
Find out more about our paper-free billing option in order to reduce clutter and simplify how you view your monthly Verizon Wireless bill.
Why am I no longer receiving a printed monthly bill?
[Comunidad]
Why am I no longer receiving a printed monthly billing?  The billings stopped about 6 mos ago and those were our prompts to pay the bill.

Facturación simplificada

Preguntas frecuentes sobre facturación simplificada para clientes comerciales
[Preguntas frecuentes]
Conoce más sobre las opciones de facturación para tu negocio y cómo puedes reducir el uso del papel.

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