Preguntas frecuentes sobre la oferta de YouTube TV

5G Home está actualmente disponible en ciertas áreas  de Sacramento, CA; Los Ángeles, CA; Houston, TX e Indianápolis, IN. Visita 5G de Verizon to enter your home address and see if 5G Home service is available at your home. Si aún no ofrecemos 5G Home en tu zona, puedes ingresar tu dirección de correo electrónico y tu número telefónico y te avisaremos cuando 5G Home esté disponible.

Sign up for Verizon 5G Home before 6/30/2019 and receive 3 months free of YouTube TV™ and your choice of an Apple TV® or Chromecast Ultra™.

Verizon 5G Home is the next generation service that provides ultrafast wireless internet to your home. With connection speeds 20 times faster than your experience with 4G, it's a faster, better way to enjoy all your devices.

Visita Verizon 5G Support para obtener más información.

Información general

  1. What is the 5G Home YouTube TV offer?

    When you order 5G Home service, you will have the option to sign up for this YouTube TV offer through YouTube. The offer includes:

    • YouTube TV free for the first 3 months (expires 6/30/2019)*

      After 3 months, the form of payment you provided to YouTube at sign-up will be charged the monthly YouTube TV subscription price of $49.99/mo.
    • Your choice of Apple TV or Google Chromecast Ultra device at no charge

      The technician who installs and sets up 5G Home will give you a choice of using either device with your YouTube TV subscription. The device is yours to keep at no charge. ¿Necesitas más dispositivos? Llévate otro Google Chromecast Ultra o Apple TV devices on our website.

    *YouTube TV offer for 3 months free must be redeemed by 8/15/2019

  2. What is YouTube TV?

    YouTube TV is a streaming service that lets you watch cable-free live TV from 60+ top networks. Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Included in your subscription: cloud DVR with no storage limits (so you can record all your favorites) and six accounts per household so you can share with your family members.

    Visita la YouTube TV website para más información.

  3. Who is eligible for the 5G Home YouTube TV offer?

    To be eligible, you must purchase Verizon 5G Home service between 9/13/2018, and 6/30/2019, redeem the offer by 8/15/2019 and be a new YouTube TV subscriber.

  4. How do I sign up for the 5G Home YouTube TV offer?

    After you complete your order for Verizon 5G Home, you'll receive a confirmation email from Verizon with a link and promotion code to sign up for YouTube TV on the YouTube TV website. You must sign up for YouTube TV by 8/15/2019 to receive the 3 month free offer.

    When signing up for YouTube TV, you will need to be signed in to your Google account and you will need to provide your zip code and a credit card or PayPal account.

  5. I lost the promotion code. Where can I find it?

    The promotion code is on the Verizon 5G Home order confirmation email that you receive after completing your order for 5G Home.

  6. Which devices are compatible with YouTube TV?

    • TVs: Stream YouTube TV on your TV with Google Chromecast™ or download the app on Roku, Apple TV, Android™ TV, Xbox One™ and supported Samsung, LG, and Vizio® TVs.
    • Smartphones: Android Lollipop (5.0) or later, iPhone® iOS 9.1 or later
    • Tablets: iPad® iOS 9.1 or later, Android Lollipop (5.0) or later. Note: not currently available on Google Pixel™ C devices, but this is coming soon.
    • Computer: For the best YouTube TV viewing experience, download the latest version of Chrome™.

    Visita la YouTube TV Supported Devices page for a complete list of compatible devices. More devices will be added soon.

  7. When does the YouTube TV offer end?

    To receive 3 months of YouTube TV for free, you must sign up for Verizon 5G Home service by June 30, 2019, and redeem your offer by August 15, 2019.

  8. What's the deadline to redeem the promotion code once the YouTube TV offer ends?

    You have until August 15, 2019 to submit your promo code to receive the YouTube TV offer.

  9. What happens to my free YouTube TV offer if I cancel the 5G Home service within the first 3 months?

    If you cancel your 5G Home service, your YouTube TV subscription will continue until you cancel it.

  10. Who do I contact with any other questions about the promotion?

    For questions about the Verizon 5G Home YouTube TV offer, contact Servicio al Cliente de Verizon Wireless.

    For billing and technical questions about the YouTube TV service, contact YouTube TV Support.

    For Chromecast Ultra help, call (800) 400-2728 or visit the Chromecast Help en internet.

    For Apple TV help, contact Asistencia para Apple.

  11. If I already have a YouTube TV subscription am I eligible for the 5G Home YouTube TV offer?

    No, if your email address / Google account is already subscribed to YouTube TV, then you're not eligible for the 5G Home YouTube TV promotion.

  12. Where will I see the YouTube TV charge on my bill?

    The YouTube TV subscription is through YouTube, not Verizon, so the subscription charge will not appear on your Verizon bill.

  13. How do I cancel my YouTube TV membership?

    You can  cancel your YouTube TV membership in the YouTube TV app  or from a desktop computer. Visit YouTube TV Support para aprender cómo hacerlo.

  14. Can I unsubscribe from YouTube TV without cancelling my 5G Home service?

    Sí, puedes, cancel your YouTube TV subscription while keeping your 5G Home service.

  15. Apple TV, iOS e iPhone son marcas comerciales registradas de Apple Inc.
    Android es una marca comercial de Google Inc.
    ©2019 Samsung Electronics America, Inc. Samsung is a trademark of Samsung Electronics Co., Ltd.
    LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
    Xbox One is a trademark of Microsoft Corporation in the United States and/or other countries.

isTealiumFlag=true