Voicemail to Text for iPhone® FAQs

Información general

  1. What is Voicemail to Text for iPhone?

    Voicemail to Text for iPhone converts your voice messages to text messages so you can read them if you don't have the opportunity to or don't wish to listen to them. You'll still have the option to listen to voicemail messages the same way you do now.

  2. How much does Voicemail to Text for iPhone cost and how do I get it?

    Voicemail to Text for iPhone costs $2.99/mo.

    You can add or remove Voicemail to Text for iPhone on the Productos y apps page in My Verizon or the Account tab of the My Verizon app. Just follow the prompts.

  3. How do I add or remove Voicemail to Text for iPhone online?

    You can add or remove Voicemail to Text for iPhone on the Productos y apps page in My Verizon or the Account tab of the My Verizon app. Just follow the prompts.

  4. Is Voicemail to Text available for Android™, BlackBerry® or Windows® phones?

    Yes, the Voicemail to Text feature comes with Premium Buzón de Voz Visual for $2.99/mo on Android, BlackBerry and select Windows phones.

    Visita la Productos y apps page in My Verizon or the Account tab of the My Verizon app to add Premium Visual Voicemail.

  5. Are all Premium Visual Voicemail features available with Voicemail to Text for iPhone?

    No, not all Premium Visual Voicemail features are supported on iPhone. Refer to our Tabla de comparación de mensajes de voz to see which features are supported on each type of phone.

    If you switch from an Android, BlackBerry or Windows phone with Premium Visual Voicemail to iPhone, you won't be able to use certain features, such as Caller Dependent Greetings or receive faxes as PDF files.

  6. Once I've subscribed to Voicemail to Text for iPhone, do I need to do anything else?

    Before using Voicemail to Text, make sure you have set up your voice mailbox.

    Para configurar tu buzón de mensajes de voz:

    1. On your phone, tap the Phone app.
    2. Oprime la pestaña Voicemail y sigue las indicaciones.

    Once your voicemail is set up, and you've added Voicemail to Text for iPhone, you'll automatically start receiving your voicemail messages as text messages that you can view in the text messaging app.

  7. Can I reply to voicemails that I receive as text messages?

    It depends. If the voicemail you received is from a mobile number, you can reply to it with a text message. However, you can't reply to landline numbers that leave a voicemail.

  8. What languages does Voicemail to Text for iPhone support?

    Voicemail to Text supports both English and Spanish. Voicemails spoken in English will be transcribed into English. Voicemails spoken in Spanish will be transcribed into Spanish.

  9. Do the transcribed voicemail messages I receive as a text message count against my text messaging allowance?

    No, text messages from the Voicemail to Text for iPhone service don't count against your text messaging allowance.

  10. iPhone is a trademark of Apple, Inc. Android is a trademark of Google, Inc. BlackBerry and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the US and countries around the world. Windows es una marca comercial registrada de Microsoft Corporation en los Estados Unidos y en otros países. 

     

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