Preguntas frecuentes sobre Verizon Selects

Información general

  1. ¿Qué es Verizon Selects?

    Verizon Selects helps make Verizon and third-party marketing you see more personalized and useful to you across the devices and services you use. This program shares information with Verizon Media.

    Verizon Selects uses:

    • Information about your wireless device and how you use it - including web addresses of the sites you visit, information about the apps on your device and features you use, as well as device and advertising identifiers.

    • Information about your device location including network data and location information transmitted by apps and sites you permit to use your device location.

    • Tu dirección postal y de correo electrónico.

    • Information about your Verizon products and services and how you use them (such as data and calling features and use, phone numbers you call and receive calls from and the times you make and receive these calls, Fios service options, equipment and device types). Some of this information is CPNI (Customer Proprietary Network Information), which is information about the quantity, type, destination, location, and amount of use of your Verizon telecommunications and interconnected voice over internet protocol (VoIP) services and related billing information.

    • Información que nos proporcionan tú u otras compañías (como género, rango de edad, intereses, preferencias de compra y respuestas a anuncios).

    • Información que los anunciantes comparten con nosotros para dirigir mejor su propia publicidad.

    Most of this information may be combined with information collected by Verizon Media when you access their services and visit third-party websites and apps that include Verizon Media advertising services (including web browsing, app usage, and location information), as well as information we obtain from third-party partners and advertisers. This information is described in Verizon Media's privacy policy.

    Information about phone numbers you call or receive calls from won't be combined with Verizon Media information.

    The advertising program uses online and device identifiers including browser cookies, advertising IDs from Apple and Google, and one created by Verizon, known as a Unique Identifier Header or UIDH. Verizon includes a UIDH in the address information of Internet requests going to Verizon companies, including Verizon Media. When you join Verizon Selects, the UIDH may also be shared with partners who help us provide advertising services. Verizon partners are authorized to use the UIDH only as part of Verizon and Verizon Media services and not for their own separate uses. Learn more about UIDH.

    Revisa todo el Acuerdo de participación de Verizon Selects.

  2. Si participo en Verizon Selects, ¿compartirán información que me identifique con compañías que no sean de Verizon?

    We do not share information that identifies you as part of these programs other than with vendors and partners who do work for us and are required to protect the information and use it only for the services they are providing us.

  3. Will the Selects program use information obtained from my emails, texts or calls?

    The program may use de-identified information about Verizon Media services you use, including information from emails. You can read more in Verizon Media's privacy policy.

    The program also uses call information about phone numbers you call and receive calls from and times of your calls. This information is not used for third party advertising or personalization activities. It may only be used for Verizon advertising and personalization activities. The program does not access or use call content information.

    The Selects program does not use information obtained from texts.

  4. Where will I see advertising when I participate in Verizon Selects?

    You'll see ads in the same places you see them today, such as on websites and in apps on the devices you use or via mail, email or text when you have allowed it.

  5. What types of devices will receive advertisements when I participate in Verizon Selects?

    Devices you have on your Verizon wireless account and those you use to sign in to My Verizon will receive ads. In addition, you may receive advertising on devices you use to connect to Verizon Media sites and services, or on third-party sites where Verizon Media provides advertising services. If you share your Mobile Hotspot with others, ads relevant to you may also appear on other connected devices.

  6. What types of Verizon accounts may participate in Verizon Selects?

    Los clientes particulares y de pequeñas empresas pueden participar en Verizon Selects. Las cuentas corporativas o del gobierno no son elegibles para participar. Es posible que otros tipos de líneas tampoco sean elegibles (por ejemplo, líneas bloqueadas para participar a solicitud del propietario de la cuenta). If you share your Mobile Hotspot with others, data transmitted using that hotspot may also be used in Verizon Selects.

  7. ¿Cómo puedo participar en Verizon Selects?

    Puedes obtener más información sobre cómo participar visitando el Centro de preferencias de Verizon Selects en Mi Verizon y siguiendo las indicaciones para unirte.

    If you agree to participate in Verizon Selects, you will also be included in Verizon's Business and Marketing Insights and Relevant Mobile Advertising programs.

  8. If I agree to participate, how long will you keep and use my data for Verizon Selects?

    Seguirás siendo participante de Verizon Selects hasta que retires tu consentimiento. Information used for Verizon Selects while you are a participant may be kept for up to three years.

  9. ¿Qué tipo de opciones tengo en relación con el uso de mi información por parte de Verizon Selects?

    We won't use your information for Verizon Selects unless you provide your consent by opting in. Once you are participating in Verizon Selects, you can visit the Centro de preferencias de Verizon Selects para:

    • Indicar a Verizon que deje de usar información que haya recopilado en el pasado sobre tu ubicación y navegación por internet en el programa Verizon Selects. Information previously collected may continue to be used for analytics and modeling purposes.

    • Cancelar la participación de otras líneas de la cuenta, si eres propietario o administrador de la cuenta.

    • Dejar de participar en Verizon Selects.
  10. ¿Cómo sabré si mis opciones de Verizon Selects han sido procesadas?

    You can view your current status in the Centro de preferencias de Verizon Selects.

  11. Do I have choices about being part of Verizon Media advertising services?

    Tienes opciones about how Verizon Media uses your information for advertising purposes. You can opt-out of receiving interest-based ads when you browse the web by visiting the Digital Advertising Alliance's consumer choice page. This opt-out choice will apply only to the browser you are using when you opt-out and needs to be repeated if you’re using multiple browsers or devices. Blocking or deleting cookies in your browser may cancel your opt-out choices.

    You have additional choices about Verizon Media uses of data available at Verizon Media's privacy controls en internet.

    You can also opt-out of receiving targeted ads on your mobile device using the "Limit Ad Tracking" or similar capability on your device.

  12. Can I opt-out of Verizon advertising programs by deleting my browser cookies?

    No, using browser controls such as clearing cookies on your device or clearing your browser history is not an effective way to opt-out of the Verizon and Verizon Media advertising services. Si quieres dejar de participar, debes seguir los pasos indicados anteriormente.