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Top 10 Things to Do with Your New Samsung Galaxy S9 / S9+

Congratulations on the purchase of your new Samsung Galaxy S9 / S9+! Ahora tienes una poderosa herramienta para mantenerte conectado constantemente con las personas, lugares y cosas más importantes.

Ya sea que este sea tu primer smartphone o que seas un usuario experimentado en smartphones, los temas que aparecen a continuación pueden ayudarte a aprovechar tu nuevo teléfono al máximo.

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Descarga la aplicación Content Transfer de Verizon a tu teléfono viejo de la Tienda Google Play™.
  2. Activate your new Samsung Galaxy S9 / S9+, if you haven't already.
  3. Follow the prompts on both phones to transfer your content from your old phone to your new Samsung Galaxy S9 / S9+.

For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new phone, keep your content secure with Verizon Cloud.



Con tantas apps a tu disposición, las posibilidades son infinitas. Increase your productivity, improve your health, track daily tasks, play games and more.

You can search for, browse, review, buy and download apps by visiting the Google Play Store.

Be sure to download and install Buscar mi dispositivo from Google Inc. Once you lose your phone, it's too late.

Your Samsung Galaxy S9 / S9+ comes preloaded with the My Verizon app. This app allows you to:

  • Paga tu factura
  • Check your data
  • Manage your account settings

For further instructions on downloading apps, visit your Samsung Galaxy S9 / S9+'s Simulador interactivo.

¿Necesitas ideas sobre aplicaciones? Explora nuestras aplicaciones recomendadas for Android operating systems.



Su primera factura

When you activate a new line of service on a new or existing account, your first bill for that line will be for a partial month or portion of the monthly access charge. Esta porción se calcula basándose en la cantidad de días entre la fecha de inicio del servicio y el último día de tu ciclo de facturación.

Even though you're only paying for a partial month, you'll still be given the full minute, text and data monthly allowances of your plan as an added benefit.

Since you're billed in advance, you'll also be charged for the next full month, which may cause your first bill to be higher than you expected. The following month's bill should be closer to what you expected.

Pago automático Auto Pay

Sign up for Auto Pay and never worry about making a late payment.

  • Por internet en Mi Verizon
    • Ve a la página Programar pago automático página.
    • Choose a payment option, schedule your payment date and tap Continue.
    • Review the Payment Authorization Terms & Conditions, and tap Confirm auto pay.
  • En My Verizon app
    • Open the My Verizon app and tap the 3-line navigation menu in the top, left of your screen.
    • Toca Factura.
    • Toca Configurar Auto Pay y sigue las instrucciones que aparecen en la pantalla.

For more information to help you to understand and pay your bill, see our how-to videos:



Details about Your Plan

Find your plan name, and your data, voice and messages allowance online and with the My Verizon app.

  • Por internet
    • Ve a la página Mi Plan en Mi Verizon.
    • Add a line, manage your plan, run account analysis and more.
  • My Verizon app
    • Open the menu in the top, left corner.
    • Toca Account.
    • Tap My Plan.

Change Your Plan Allowance

Add more data, increase your voice and messaging allowance.

  • If you have the new Verizon Plan, you can change your plan size with the My Verizon app.
    • Open the menu and tap Account.
    • Tap My Plan.
    • Tap Explore sizes.
    • Below the plan size you want, tap Continue.
    • Select when you want the plan change to kick in.
    • Review the details and tap Confirm.
  • If you're on an older plan, you can change it online with your mobile browser or computer.
    • Ve a la página Cambia tu plan page in My Verizon on your smartphone, tablet or computer web browser.
    • Tap or click the Select button for the option to change your current plan.
    • Choose the amount of data allowance you want.

      Note: If you have more than one device on your account and the allowance isn't shared between the devices, you'll see separate dropdowns for each device.
    • Toca o haz clic en Continuar al próximo paso​​​​​​​.

      Note: You may have the option to choose when you want the changes to take effect. You can choose to backdate the change or schedule the plan change for your next bill date. When you choose the next bill date, your new plan will take effect on the first day of your next bill cycle.
    • Revisa tus cambios y haz clic en Confirmar.


Take steps to keep your phone safe and secure.

  • Evita el uso no autorizado de tu teléfono mediante la configuración de la seguridad de la pantalla de bloqueo. You can choose to require a fingerprint, PIN, password or pattern in order to unlock your phone. Aprende a secure your Samsung Galaxy S9 / S9+'s lock screen.

  • Evita dañar tu teléfono y quebrar la pantalla añadiendo un estuche y un protector de pantalla. Mira los estuches y accesorios de protección are available for your Samsung Galaxy S9 / S9+.

  • Guard your phone from dangerous files with Security & Privacy de Verizon. Stay safe from adware, spyware, malware and viruses.

  • Make sure to get device insurance in case it's lost, stolen, damaged or becomes defective. Protección Total Móvil, our most comprehensive option, comes with expanded cracked-screen repair options*, international coverage** and personalized tech support with Tech Coach.

  • Always know who's calling you with the Identificador de llamadas con nombre app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.

S9 / S9+*Cracked-screen repair available for select devices and subject to parts availability. Visit PhoneClaim.com/Verizon para verificar la elegibilidad y la opción de reparación disponible en tu área.
**Fulfillment options vary based upon location and availability.



Get ready to read and send email from your new Samsung Galaxy S9 / S9+. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Learn how to set up a personal account.

También puedes set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

Learn more about your Samsung Galaxy S9 / S9+'s email account common settings.



Your phone uses data when you do things, such as browse the web, stream music, play videos and send emails on the go. Different apps and activities will use varying amounts of data.

Si tienes un plan de data ilimitada, you don't have to worry about monitoring your data usage and keeping it within a monthly limit.

Otherwise, you can monitor your data usage on the Mi Uso page and configurar alertas de uso online in My Verizon, and on your Samsung Galaxy S9 / S9+ with the My Verizon app.

Más información sobre cómo controlar el uso de data >

Para ayudarte a conservar tu uso de data:

  • Conéctate a Wi-Fi for data heavy activities, such as streaming music or video.
  • Activa configuraciones que te indiquen cambiarte a Wi-Fi si intentas realizar actividades que usen muchos datos.


HD Voice provides natural-sounding audio and video calling that's as simple as making a call. Puedes usar tu conexión de data 4G LTE mientras estás en una llamada y hacer una llamada en conferencia con hasta seis personas.

If your account is eligible for HD Voice, it was automatically activated when you purchased your Samsung Galaxy S9 / S9+. You just need to turn it on. Aprende a turn on voice and video for HD Voice.

Si tienes un dispositivo compatible, you can turn it on in your phone's Settings menu or from the Productos y apps page in My Verizon and the My Verizon app for Android.

To learn more about HD Voice, refer to our Preguntas frecuentes acerca de voz HD para teléfonos Android.



Bluetooth is a wireless networking technology that enables you to connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

Para conectar con un dispositivo Bluetooth:

  1. In Settings, turn your phone's Bluetooth on to scan for devices.
  2. Make sure the other Bluetooth device is in Discover mode.
  3. Selecciona el accesorio Bluetooth adecuado.
  4. Enter your PIN, if requested.

Nota: Los PIN comunes del fabricante son 0000 y 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

Más información sobre Bluetooth y conexión >



Con el cuidado correcto, y ajustando algunas configuraciones de tu teléfono, puedes prolongar la duración de la batería con facilidad y extender el tiempo entre cargas.

Ahorro de energía

Power saving mode on your Samsung Galaxy S9 / S9+ extends battery life by limiting background apps, location and other processes you're not using.

Learn how to turn on and set up power saving mode.

Here are some other basics for understanding and conserving your battery.

To troubleshoot battery issues, visit your Samsung Galaxy S9 / S9+'s Asistente para diagnóstico de problemas.



Explore additional support resources and tools

Need more help with your new smartphone? Here are additional online support resources and tools:

Android es una marca comercial de Google Inc.
iOS es una marca comercial o marca registrada de Cisco en los EE. UU. y en otros países y se utiliza bajo licencia.
*To view the PDF, you may need to download the free Adobe Acrobat Reader.
Samsung es una marca comercial de Samsung Electronics Co., Ltd.

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