Top 10 Things to Do with Your New Samsung Galaxy Note9

Congratulations on the purchase of your new Samsung Galaxy Note9! You now have a powerful tool to keep you constantly connected to the people, places and things that matter most.

Ya sea que este sea tu primer smartphone o que seas un usuario experimentado en smartphones, los temas que aparecen a continuación pueden ayudarte a aprovechar tu nuevo teléfono al máximo.

1. Transfer your contacts and media

We've made moving your prized pictures, videos, contacts and more, easier than ever with Verizon's Content Transfer app.

  1. Baja el App Content Transfer de Verizon to your old phone from the Tienda Google Play™.
  2. Activa tu nuevo Samsung Galaxy Note9, if you haven't already.
  3. Follow the prompts on both phones to transfer your content from your old phone to your new Samsung Galaxy Note9.

For step-by-step instructions on using the app, visit our Transfer Contacts and Other Content Between Devices Interactive Guide.

If you already use a cloud service or want to transfer using a computer and need support, visit:

When you're up and running with your new phone, keep your content secure with Verizon Cloud.

2. Bajar aplicaciones

Con tantas apps a tu disposición, las posibilidades son infinitas. Aumenta tu productividad, mejora tu salud, lleva un registro de las tareas diarias, juega juegos y mucho más.

You can search for, browse, review, buy and download apps by visiting the Google Play Store.

Be sure to download and install Buscar mi dispositivo from Google Inc. Once you lose your phone, it's too late.

Your Samsung Galaxy Note9 comes preloaded with the My Verizon app. This app allows you to:

  • Paga tu factura
  • Check your data
  • Manage your account settings

For further instructions on downloading apps, visit your Samsung Galaxy Note9 Simulador interactivo.

Need app ideas? Explore our recommended Verizon apps.

3. Understand and pay your bill

Su primera factura

When you activate a new line of service on a new or existing account, your first bill for that line will be for a partial month or portion of the monthly access charge. Esta porción se calcula basándose en la cantidad de días entre la fecha de inicio del servicio y el último día de tu ciclo de facturación.

Even though you're only paying for a partial month, you'll still be given the full minute, text and data monthly allowances of your plan as an added benefit.

Since you're billed in advance, you'll also be charged for the next full month, which may cause your first bill to be higher than you expected. The following month's bill should be closer to what you expected.

Pago automático

Sign up for Auto Pay and never worry about making a late payment. On planes elegibles you can receive a $5 discount on your monthly bill when you’re signed up for Auto Pay (using a debit card or bank account) and paper-free billing.

Descubre más acerca del descuento por Pago automático y facturación electrónica.

  • Por Internet en Mi Verizon
    • Ve a la página Programar pago automático página.
    • Choose a payment option, schedule your payment date and tap Continue.
    • Review the Payment Authorization Terms & Conditions, and tap Confirm auto pay.
  • En My Verizon app
    • Open the My Verizon app and tap the 3-line navigation menu in the top, left of your screen.
    • Toca Factura.
    • Toca Configurar Pago automático y sigue las instrucciones que aparecen en la pantalla.

For more information to help you to understand and pay your bill, see our how-to videos:

4. Understand and change your plan

Details about Your Plan

Find your plan name, and your data, voice and messages allowance online and with the My Verizon app.

  • Por Internet
    • Ve a la página Mi Plan en Mi Verizon.
    • Add a line, manage your plan, run account analysis and more.
  • My Verizon app
    • Open the menu in the top, left corner.
    • Toca Cuenta.
    • Toca Mi Plan.

Cambia la asignación de tu plan

Add more data, increase your voice and messaging allowance.

  • If you have the new Verizon Plan, you can change your plan size with the My Verizon app.
    • Abre el menú y toca Cuenta.
    • Toca Mi Plan.
    • Toca Explorar tallas.
    • Debajo de la talla del plan que quieras, toca Continuar.
    • Selecciona cuándo quieres que el cambio de plan entre en vigor.
    • Revisa los detalles y toca Confirmar.
  • If you're on an older plan, you can change it online with your mobile browser or computer.
    • Ve a la página Cambia tu plan de Mi Verizon en el navegador de Internet de tu smartphone, tablet o computadora.
    • Toca o haz clic en el botón Seleccionar para cambiar tu plan actual.
    • Selecciona tu asignación de datos.

      Nota: Si tienes más de un dispositivo en tu cuenta y no compartes la asignación entre los dispositivos, verás menús desplegables distintos para cada dispositivo.
    • Toca o haz clic en Continuar al próximo paso​​​​​​​.

      Nota: Es posible que tengas la opción de elegir cuándo quieras que los cambios entren en vigencia. Puedes modificar el cambio de plan a una fecha anterior o programarlo para tu próxima factura. Cuando elijas la próxima fecha de facturación, tu nuevo plan entrará en vigencia el primer día de tu próximo ciclo de facturación.
    • Revisa tus cambios y haz clic en Confirmar.
5. Proteger tu privacidad y teléfono

Haz lo necesario para proteger tu teléfono.

  • Evita el uso no autorizado de tu teléfono mediante la configuración de la seguridad de la pantalla de bloqueo. You can choose to require a fingerprint, PIN, password or pattern in order to unlock your phone. Aprende a secure your Samsung Galaxy Note9's lock screen.

  • Evita dañar tu teléfono y quebrar la pantalla añadiendo un estuche y un protector de pantalla. Mira los estuches y accesorios de protección are available for your Samsung Galaxy Note9.

  • Guard your phone from dangerous files with Verizon Security & Privacy. Stay safe from adware, spyware, malware and viruses.

  • Make sure to get device protection in case it's lost, stolen, damaged or becomes defective. Protección Total Móvil, our most comprehensive option, comes with expanded cracked-screen repair options*, international coverage** and personalized tech support with Tech Coach.

  • Always know who's calling you with the Call Filter app. See the name, city, state and picture of incoming calls. You'll be alerted if it's likely a robocaller, spammer or potential fraud. You can even report problem numbers directly in the app.

Note9*Cracked-screen repair available for select devices and subject to parts availability. Visit to check eligibility and the repair option available in your area.
**Fulfillment options vary based upon location and availability.

6. Conectar tus cuentas de correo electrónico

Get ready to read and send email from your new Samsung Galaxy Note9. It can sync with multiple web-based email accounts including Gmail®, Outlook®, Yahoo!® Mail and AOL® Mail. Learn how to set up a personal account.

También puedes set up a corporate account.

Note: Email apps often contain settings that let you choose how often new emails are pushed to your phone and how you'll be notified when a new email arrives.

Learn more about your Samsung Galaxy Note9's email account common settings.

7. Comprender el uso de data

Your phone uses data when you do things, such as browse the web, stream music, play videos and send emails on the go. Diferentes aplicaciones y actividades usarán diferentes cantidades de datos.

Si tienes un plan de data ilimitada, no tienes que preocuparte por controlar el uso de tus datos para no excederte de tu límite mensual.

Otherwise, you can monitor your data usage on the Mi Uso page and configurar alertas de uso online in My Verizon, and on your Samsung Galaxy Note9 with the My Verizon app.

Más información sobre cómo controlar el uso de data >

Para ayudarte a conservar tu uso de data:

  • Conéctate a Wi-Fi for data heavy activities, such as streaming music or video.
  • Activa configuraciones que te indiquen cambiarte a Wi-Fi si intentas realizar actividades que usen muchos datos.
8. Configurar voz HD

Voz HD proporciona videollamadas y un sonido natural y su uso es tan simple como hacer una llamada. Puedes usar tu conexión de data 4G LTE mientras estás en una llamada y hacer una llamada en conferencia con hasta seis personas.

If your account is eligible for HD Voice, it was automatically activated when you purchased your Samsung Galaxy Note9. You just need to turn it on. Aprende a turn on voice and video for HD Voice.

Si tienes un dispositivo compatible, you can turn it on in your phone's Settings menu or from the Productos y apps page in My Verizon and the My Verizon app for Android™.

To learn more about HD Voice, refer to our Preguntas frecuentes acerca de voz HD para teléfonos Android.

9. Conectarte con un accesorio Bluetooth®

Bluetooth is a wireless networking technology that enables you to connect your phone to other wireless devices, such as headsets, speakers, headphones, fitness bands and even other phones.

Para conectar con un dispositivo Bluetooth:

  1. In Settings, turn your phone's Bluetooth on to scan for devices.
  2. Asegúrate de que el otro dispositivo Bluetooth esté en modo visible.
  3. Selecciona el accesorio Bluetooth adecuado.
  4. Enter your PIN, if requested.

Nota: Los PIN comunes del fabricante son 0000 y 1234.

Typically, once a Bluetooth accessory has been paired with your phone, it can be used with the phone anytime without needing to pair them again.

Más información sobre Bluetooth y conexión >

10. Maximizar la duración de la batería

Con el cuidado correcto, y ajustando algunas configuraciones de tu teléfono, puedes prolongar la duración de la batería con facilidad y extender el tiempo entre cargas.

Ahorro de energía

Power saving mode on your Samsung Galaxy Note9 extends battery life by limiting background apps, location and other processes you're not using.

Learn how to turn on and set up power saving mode.

Here are some other basics for understanding and conserving your battery.

To troubleshoot battery issues, visit your Samsung Galaxy Note9's Asistente para diagnóstico de problemas.

Explore additional support resources and tools

Need more help with your new smartphone? Here are additional online support resources and tools:

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Samsung es una marca comercial de Samsung Electronics Co., Ltd.