Selecciona tu dispositivo
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Hotspot móvil 4G LTE MiFi® 5510L Verizon Jetpack®
Moto Z Play edición Droid
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone de Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Extensor de red 3G Samsung
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
iPad® 2 de Apple®
Droid Turbo de Motorola
Samsung Galaxy J1™ prepagado
Pixel™ XL, el teléfono de Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Hotspot móvil 4G LTE MiFi® 4510L Jetpack®
DROID MAXX de MOTOROLA
Droid Turbo en nylon balístico
Teléfono residencial de Verizon Wireless
LG V10™
Extensor de red 4G LTE para Samsung
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Hotspot móvil 4G LTE Verizon Jetpack® - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ de LG
MiFi® 7730L Jetpack®
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Módem USB Global 4G LTE MiFi® U620L de Verizon
GizmoPal® 2 de LG
Módem USB global 4G LTE Pantech UML290
Samsung Galaxy S® 6 edge
Enrutador de broadband 4G LTE de Verizon
Internet LTE y teléfono residencial de Verizon
Stylo™ 2 V
Moto Z edición Droid
Hotspot móvil 4G LTE MiFi® 890L Verizon Jetpack®
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 prepagado
Hum+ de Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ de BlackBerry®
Samsung Galaxy S® III
DuraForce PRO con Sapphire Shield
Microsoft Lumia 735
LG K8 V
Hotspot móvil 4G LTE MiFi® 4620L Verizon Jetpack®
Módem USB 4G LTE 551L de Verizon
Verizon - SmartHub con voz de Verizon
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Módem USB Verizon 4G LTE UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
Smartphone BlackBerry® Bold™ 9930
DROID MINI de MOTOROLA
DROID RAZR M de MOTOROLA
Casio G'zOne Commando® 4G LTE
Módem global USB USB730L Verizon
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ de Motorola
ZenPad™ Z10
Brigadier™ de Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 con servicio prepagado
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Servicio prepagado
DROID 3 de Motorola
Mobile Hotspot 4G LTE MiFi® 4620LE Verizon Jetpack®
Apple® iPad® (9.7 pulgadas)
LG Exalt™
HTC One® (M8)
iPad® Air 2
Internet LTE (instalado)
Teléfono residencial inalámbrico T2000 de Verizon
Galaxy Tab E
Hotspot móvil 4G LTE MHS291L Verizon Jetpack®
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
AirCard® 595 de Verizon Wireless
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID de MOTOROLA
Hotspot móvil 4G LTE Samsung SCH-LC11 Jetpack®
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA de MOTOROLA
Moto E™ con servicio prepagado
Motorola moto e4 plus™ prepagado
Hotspot móvil inteligente Verizon MiFi™ 2200 - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini con pantalla Retina
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Diseñado por ti
Apple® iPad Pro® (10.5 pulgadas)
Samsung Galaxy Note® II
ZenPad™ Z8
Smartphone BlackBerry® Z10
Gear S2
Smartphone BlackBerry® Q10
Nokia Lumia 928
Apple® iPad Pro® (9.7 pulgadas)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Módem VZW USB760
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE de HTC
Apple® iPad Pro® (12.9 pulgadas)
G Pad™ 10.1 LTE
Humx
Moto X™ (2da gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Hotspot móvil inteligente Verizon MiFi™2200
DROID RAZR de MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
Smartphone BlackBerry® Z30
ASUS ZenFone™ AR
Moto X™ de Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® con Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD de MOTOROLA
LG Accolade™
Samsung Galaxy Book
Módem USB LG 4G LTE VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence de Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
Smartphone BlackBerry® Bold 9650
Sonim XP5
LG Optimus Zone™ 2 prepagado
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Laptop Dell™ Vostro™ V13
DROID X de MOTOROLA
HTC One® (M8) para Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ para Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
Smartphone BlackBerry® Tour™ 9630
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA de HTC
Samsung Galaxy Camera®
Módem VZW USB720
Samsung Alias™ 2
Transpyre™ prepagado
Delphi Connect con Hotspot móvil 4G LTE
Hotspot móvil 3G Fivespot™ Global Ready™ de Verizon
DROID X2 de MOTOROLA
DROID 4 de Motorola
Smartphone BlackBerry® Bold™ 9930 sin cámara
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX de MOTOROLA
Apple® iPad® con pantalla Retina
Módem USB global UMW190 de Verizon Wireless
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD de MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Módem USB 595U Verizon Wireless AirCard®
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Módem USB UM175 Verizon Wireless
Smartphone BlackBerry® Storm2™ 9550
HP Elite x2 1012
DROID INCREDIBLE 2 de HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Reloj Urbane™ 2nd Edition LTE
Enact™ de LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 de LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE de SAMSUNG
Hydro ELITE de KYOCERA
Samsung Alias™
Galaxy Nexus de Samsung
THUNDERBOLT™ de HTC
Nexus 7 de Google
HTC One® remix
LG VX5400
DROID BIONIC de MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 de LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ de LG
Casio G'zOne Rock™
Apple® iPad® con Wi-Fi y hotspot MiFi® 2200
Windows Phone 8X de HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Módem VZW USB727
Samsung Fascinate™
Smartphone BlackBerry® 8830 World Edition
Lucid™ de LG
Juke de Samsung
DROID INCREDIBLE de HTC
Smartphone BlackBerry® Curve™ 9330
G'zOne Type-S de Verizon Wireless
HTC Desire® 612
Smartphone BlackBerry® Curve™ 8530
Lucid™2 de LG
LG Chocolate®
Módem USB UM150 Verizon Wireless
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL de MOTOROLA
Tarjeta para PC Verizon Wireless PC5750
Pantech Caper™ prepagado
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
Smartphone BlackBerry® Curve™ 9310
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Diseñado por ti
Moto X™ - Diseñado por ti (2da generación)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 de Motorola
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic sin cámara
Spectrum™ de LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 de MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO de MOTOROLA
G'zOne Type-S Push to Talk de Verizon Wireless sin cámara
Motorola V325
DROID XYBOARD 8.2 de MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Netbook HP® Mini 1151NR
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ de LG
LG enV®
Motorola E815
LG Chocolate® 3
AirCard® 580 de Sierra Wireless
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ de Motorola prepagado
LG Versa™
HTC Trophy™
Nokia 2705 Shade™ sin cámara
Motorola RAZR V3m gris
HTC Rezound™
G'zOne Boulder™ en negro y plateado
Casio G'zOne Ravine® 2 sin cámara
DROID ERIS de HTC
Samsung Rogue™
Módem USB global USB1000 de Verizon Wireless
Motorola RAZR V3c
LG VX3300
Samsung SCH-a650
LG VX4500
Smartphone BlackBerry® Curve™ 9370
Samsung Zeal™
Netbook Gateway® LT2016u
DROID R2D2 de Motorola
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
LG VX4650
Samsung Continuum™
Nokia 6015i prepagado
Samsung Trance™
Samsung SCH-a850
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
Netbook HP® Mini 110-3098NR
Netbook Compaq® Mini CQ10-688nr
Samsung Gleam®
Samsung SCH-u550
Netbook HP® Mini 311-1037NR
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Dispositivo VOIP integrado Verizon
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ con TALKS™ para Verizon Wireless
Samsung Renown™
Tarjeta para PC Verizon Wireless U630
Nokia 6315i
Samsung SCH-n330
Netbook HP® Mini 210-1076NR
Motorola V325xi
Verizon Wireless Blitz® prepagado
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Global ExpressCard® XU870 de Verizon
Motorola MOTORAZR maxx Ve
LG VX8100
Samsung Galaxy Tab® 4
Auto conectado Toyota
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Auto conectado Lexus
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
notebook HP® Pavilion dm1-3010nr
Notebook para entretenimiento HP® Pavilion dm1-2010nr
Verizon Wireless Adamant™
ZTE Blade™ Vantage prepagado
Google Pixel 2
Google Pixel 2 XL
LG V30®

Cambiar minutos, textos y data

Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Can I Get Unlimited Data For Just One Phone On My Plan?
[Comunidad]
We have three phones on our account.  One user causes our data usage to go over regularly.  Can we get unlimited data for just that one phone?
Can I add anyone to my Verizon Business Plan?
[Comunidad]
Hello, My LLC has two members, my partner and I. We have a small e-commerce business and want to open Verizon Business Plan with two lines for each of us. I was wondering if I was able to add other people, such as my dad or wife. They are not members or employees of the LLC but they would sometimes...
Can I add data to my current plan?
[Comunidad]
If I keep my currrent plan can I add data and how much is it...maybe to go to shared unlimited data
Can I change my plan?
[Comunidad]
I noticed a sign in a verizon store that had a new monthly plan for $40 a month (the same as I already have). I would like to change my plan from $45 a month to $40 a month with unlimited text and phone calls with 4 gigs of data with no contract.  ¿Esto es posible?
Can I sign up for two different International plans?
[Comunidad]
i'm given the choice of either $10 a day for unlimited use, which would amount to $110 for my trip, or the $40 for a month with a 100 mb limit on data. If I exhaust the 100 mb limit on the monthly plan, can i then sign up for the $10 a day plan, or am I obligated to stay with the monthly plan and pay...
Can I temporarily increase my data?
[Comunidad]
Hi- I'm going on vacation to a spot that doesn't have wifi.  Is there a way to do a temporary increase in my data plan, and then go back to the original plan?
Can I turn a family plan into two single line plans?
[Comunidad]
My main line is out of contract but my second line pays monthly for the phone. Is it possible to get my second line on their own plan? I don't want to pay for a phone I'm not using.
Can I upgrade to unlimited data for 1 month then drop back down?
[Comunidad]
Can I upgrade to unlimited data for 1 month then drop back down?
Do I need to change my plan to get service in Alaska?
[Comunidad]
what service upgrades, if any, are need for service while visiting in alaska
How can I stop my plan temporarily?
[Comunidad]
I am overseas for 2 month and may stay up to 6 months. How can I stop my plan for this period?Thank you
How do I Cancel Data Boost?
[Comunidad]
I was wondering if there was a way to cancel the data boost i added to my account 12 hours ago. I have not used it yet, I still had about 0.40 gb left of data at the time of purchasing. I added the boost before upgrading my monthly plan, but after upgrading my plan I no longer need the boost. I should...
How do I add multiple devices to an international plan?
[Comunidad]
How do I add all 4 of my cell phones to my travel plan?
How do I change my data plan effective date?
[Comunidad]
I am trying to change my data plan to be effective today (the first day of my new billing period), but it is only allowing me to choose a future billing period date.  Can you help me?
¿Cómo cambio mi plan?
[Comunidad]
HOW DO I GO ABOUT CHANGING MY PLAN OVER TO THE UNLIMITED PLAN FROM THE XL PLAN AND WHAT ARE THE COSTS TO DO SO?
How do I get a data boost?
[Comunidad]
I just went over my data usage. How do I create a data boost for $15?
How do I get more Data?
[Comunidad]
How do I get more Data?  How do I change from 3 GB to 6 GB plan?
How do I get the employee discount on non-unlimited plans?
[Comunidad]
When I tried to switch today from the old 3GB Medium Plan to the new 4GB Medium Plan, a message said I would receive "0% of my New York State Employee Discount".  I see several threads about the lack of employee discount on the new Unlimited plans, but nothing about the other plans.  Is it correct...
How do I switch from a 2 year contract to a device payment plan?
[Comunidad]
My wife and i have 83 days left on our 2 year contract. Is it possible to upgade our phones now by switching to edge? Where you pay a monthly fee for you new phone or do we have to wait until our 2 year contract has ended? Can't really find any info on doing this.
How do I transfer my iPhone to my own plan?
[Comunidad]
Transfer my iPhone to my own plan from parentsJust got married and movedHusband and I want to start own planAny charge
How do i add a line to my plan without buying a new phone?
[Comunidad]
I just want to know the price to add a line, will it be $20 per month? Will it have to be under a two year contract? None of these answers I can find on the website. Don't want to buy a new phone, we will be using a phone we are going to buy used.
Is there a good time of the billing cycle to change plans?
[Comunidad]
Is there a good time of the billing cycle to change plans?  The last time I changed I had a huge bill.  I am trying to avoid that again.
What are my options when my 2 year contract expires?
[Comunidad]
I am not interested in upgrading phones. I hope to get a lower monthly bill.
Will I lose my month to month credit if I change plans?
[Comunidad]
I am currently on a more everything plan. I am currently receiving a $10/month credit for each phone for being on a month to month status. If I change plans to a "new verizon plan" will I lose those credits and if so how much would a smart phone and a basic text phone cost each month in relation to the...
Will adding data impact my contract?
[Comunidad]
So I'm on a contract plan but I only get 1gb a month I want to upgrade to 3gbs but I would have to change to Verizon plan would that end my contract? If not than why would I be charged an extra 170.00 just to change to the plan?

Servicios internacionales

Preguntas frecuentes sobre viajes internacionales
[Preguntas frecuentes]
Obtén más información sobre cómo usar tu dispositivo fuera de los EE. UU., las tarifas internacionales y cómo agregar un plan internacional.
Preguntas frecuentes sobre larga distancia internacional
[Preguntas frecuentes]
Conoce más sobre las tarifas de larga distancia internacional y los planes de Verizon Wireless y cómo llamar a otro país desde los Estados Unidos.
Does unlimited data work internationally?
[Comunidad]
Does unlimited data plan work internationally
Is it free to send a text to the UK?
[Comunidad]
I was wondering if text messagine is free to England, UK....Would anyone know ?
Why couldn't I access data in Mexico?
[Comunidad]
I just got back from a 1-week trip to Mexico. When I landed I got a text from Verizon stating: Free VZW Message: Welcome to Mexico. Your Talk, Text and Data while in Mexico is included in your Domestic plan. My phone and text was working. But my internet was not. While at the airport, I signed...
Will I be charged more for data if I use my GPS in Canada?
[Comunidad]
Planning a trip to Canada. Will I be charged more for data if navigating

Administrar tu uso

Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Learn the basics about roaming on non-Verizon networks while in the United States. Understand required settings, coverage area, service restrictions and charges.
Am I eligible for Verizon Fios unlimited streaming?
[Comunidad]
When I opened the Fios app, I got a message saying that qualifying customers can use the app data free. How do I know if I am a qualifying customer? I use Verizon for TV, phone, and internet.
Can I allocate shared data to each user?
[Comunidad]
I have four devices on my account and 12 Gigs of data monthly.  Can I allocate 3 Gigs per phone so if one of my kids goes over their "allocation" they are out of data for the remainder of the month?
Can I assign data amounts to specific devices on my account?
[Comunidad]
Anyone know how to set the family plan up to assign data amounts for specific phones on the account?  The Verizon salesman told me I could set up on app or website but firgot how he said to do it.  Thank you!!
Can I lower my data usage?
[Comunidad]
can I lower my data usage we never use it all
Can I still set data limits with an unlimited plan?
[Comunidad]
I want my kids off the internet but we now have an unlimited plan. I used to do it with family base. Can I still turn off their data through family base?
Can we set a data usage limit on one of our phones?
[Comunidad]
one of our daughters like to run up our data plan. Is there away to set her phone at a certain percentage of allowed data usage and if she runs out then she runs out?
Can you set data usage limits per phone?
[Comunidad]
Can you set an data usage limit per phone?
Do I use data while using a wi-fi device?
[Comunidad]
do I use data while using a wifi device?
Do I use more data when advanced calling is activated?
[Comunidad]
Does my data double when the advanced calling is activated?
Does Snapchat use data?
[Comunidad]
Does snap chat use up any data?!?!?
Does a Mobile Hotspot use a lot of data?
[Comunidad]
Do Hotspot and Spotify use a lot of data?
Does downloading phone photos to a computer use data?
[Comunidad]
Does anyone know whether downloading phone photos to a computer uses a portion of the 500mb's allowed under the Basic Plan?
Does receiving group texts use data?
[Comunidad]
does receiving a group text increase your data usuage?
Does the 10 GB jetpack limit apply on all of my lines?
[Comunidad]
I have the unlimited data plan with 2 lines. 1 line for a jetpack and 1 for a cell phone. Are both line allowed 10 gb of data before throttling? Thanks for help.
Does using VZ Navigator count against your data plan?
[Comunidad]
Does VG Navigator count against data plan?
How can I watch videos without going over my data usage?
[Comunidad]
I am new at using my phone. I have a droid turbo and I was wondering how can people watch full length movies and YouTube videos on their phones and not go over their data usage? Should I try and get a Wi-Fi connection before I watch a movie? I heard that using Wi-Fi connections enable you to use...
How do I check to see how much data I'm using for my security camera?
[Comunidad]
How do I check  on my phone the data usage its costing me to view my camera?
How do I set data limits per line?
[Comunidad]
How do I set data limits per line on my account?
How much data will a mobile hotspot use?
[Comunidad]
How much data do you use for a personal hot spot?
How much data would I use listening to Amazon Music for an hour?
[Comunidad]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
If WiFi is turned on while watching TV online, is data being used?
[Comunidad]
Grandchild at home using her ipad to view tv from my dish services.  The wifi is turned on.  Will this use my data up?
Is there a limit to the high speed data on the unlimited plan?
[Comunidad]
I'm just curious if there is a certain limit on high speed data on my unlimited plan? Once I use it would it drop to slow speed?
What Does Data Mean?
[Comunidad]
I know how this sounds but I am new to technology. Does the data just cover internet usage or more?
What constitutes free streaming video?
[Comunidad]
What does the free streaming HD Video mean? Netflix? Youtube? Live television? Amazon Prime? I don't currently have any streaming products on my phones but would really like to get some Television Programs like ABC/CBS/NBC etc... Agradezco cualquier tipo de ayuda.
What exactly is Data?
[Comunidad]
Compared to texting etc... I found our group info page & I use 5%, & my daughter even less which leaves a whopping 90% for my husband who tells us not to use it @ the end of the month like it's our fault. Pls. Tell me exactly what it is & the many wonderful things it can be used for.
What happens when I run out of data for the month?
[Comunidad]
What happens when i run out of data for the month?  Do I get added more automatically or am I stopped or throttled back?
When can I use my bonus data?
[Comunidad]
Will my bonus data kick in if I use all the data in my plan?
Why do I have 0.00001 GB data usage with mobile data off?
[Comunidad]
I've had my mobile data off for a few days now. However, I noticed my phone is still using data:03.27.20178:02 AM0.0000103.27.20177:29 AM0.0000103.27.20173:58 AM0.0000103.27.20171:14 AM0.00001 Mobile data is definitely off, I'm looking at it now. On the data usage screen, I see Android OS <0.01...
Why is so much data being used on my wife's phone while we're sleeping and she has wi-fi turned on?
[Comunidad]
Why is so much data being used on my wife's phone while we're sleeping and she has wi-fi turned on?
Will I get a notice on my phone when my data is nearly gone?
[Comunidad]
Will I get a notice on my phone when my data is nearly gone?
Will call forwarding cost me additional minutes?
[Comunidad]
I want to start using the call forwarding option on my 2 phones, I just want to make 100% sure that I don't get charged for any  additional minutes while using the option on the unlimited talk plan. I don't like surprises!

Single Smartphone Limited Time Offers

Preguntas frecuentes sobre el nuevo Verizon Plan para smartphone de 5 GB
[Preguntas frecuentes]
Obtén el nuevo Verizon Plan en un smartphone. 5 GB de data, con llamadas y textos ilimitados. Agrega hasta 2 tablets o dispositivos conectados también. Oferta por tiempo limitado

Suspensión del servicio

Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Learn how to temporarily suspend your Verizon Wireless service, when your phone is lost or stolen, during military service, or for other reasons, using My Verizon.
Can I re-activate my device the same day I suspend it?
[Comunidad]
This is probably a stupid question but if I suspend a device for 'Other' reasons, can I make it active again in the same day or so I have to wait a certain period? Also, if I suspend my device does it erase my phone history, apps, setup, etc.?
Can a service suspension be reconnected by calling 611 from the suspended phone?
[Comunidad]
I will be going to basic training soon for the US Army. I want to know: if I suspend service and billing for my phone in order to save money, can I reconnect service to it at any time by calling 611 from the service suspended phone, or must I visit my account online to reconnect service?
How can I stop my plan temporarily?
[Comunidad]
I am overseas for 2 month and may stay up to 6 months. How can I stop my plan for this period?Thank you

Understanding the new Verizon Plan

Preguntas frecuentes sobre el nuevo plan Verizon
[Preguntas frecuentes]
Disfruta de una mejor relación precio-calidad con 30% más de data para compartir, transfiere la data que no usas para el mes siguiente, evita overages con Safety Mode y agrega data cuando la necesites, con Data Boost.
Preguntas frecuentes sobre data adicional
[Preguntas frecuentes]
Conoce sobre las opciones para agregar data adicional a tus dispositivos en el nuevo Verizon Plan.
Planes de data y funciones - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones de los servicios de data, los planes y las funciones especiales del teléfono.
Plan de protección - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del Plan de protección Verizon LTE internet (instalado) de Verizon Wireless.
Términos y condiciones del servicio
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.
Are there any plans between 8 & 16gb?
[Comunidad]
We have 3 iPhones, and really don't use that much data.  6 days left on the month, and we have 17-18gb left to go on a 16gb plan.  (includes rollover from last month)
Can I call Canada with the Verizon XL Plan?
[Comunidad]
I have 3 phones on the THE NEW VERIZON PLAN XL 16GB plan.  Do ALL of the phones have unlimited calling to/from North America included??? THANKS
Can I have different plans for different lines on my account?
[Comunidad]
Can I have different plans for different lines on my account?
Can I keep my old device if I still owe money on it?
[Comunidad]
I had a charging issue with my previous phone that was covered with insurance. Verizon sent me a new phone and I would still like to keep my old phone. How can I do this if I still owe on my old phone?
Do jetpacks have the same restriction as mobile hotspots?
[Comunidad]
Trying to clarify something that I haven't been sure about. 1) I have an Unlimited plan.2) I understand that tethering my phone to my computer (mobile hotspot) that I have 10 gigs of LTE usage.3) I have a Jetpack on my unlimited plan.4) I'm trying to determine if that Jetpack is limited to 10gigs...
How do I switch from a 2 year contract to a device payment plan?
[Comunidad]
My wife and i have 83 days left on our 2 year contract. Is it possible to upgade our phones now by switching to edge? Where you pay a monthly fee for you new phone or do we have to wait until our 2 year contract has ended? Can't really find any info on doing this.
Is there a limit to the high speed data on the unlimited plan?
[Comunidad]
I'm just curious if there is a certain limit on high speed data on my unlimited plan? Once I use it would it drop to slow speed?
Preguntas frecuentes sobre el nuevo Verizon Plan ilimitado
[Preguntas frecuentes]
Obtén data ilimitada en la mejor red wireless del país con el plan ilimitado de Verizon. El plan incluye streaming de video HD y hotspot móvil sin cargo.
What does the unlimited plan include?
[Comunidad]
I am thinking of switching to an unlimited plan for my entire family. We have  6 lines. Previously I was told we would not be able to receive any discounts for unlimited. Is this still true? Will the $100 for data cover my entire family?
What happens when I use more than 10 gbs?
[Comunidad]
As i understand the agreement if i use more then 10 gb's of high speed Internet service verizon automatically drops me down to 600 kbps on 3g service.  My question is if about a third of my 3g Internet is below that threshold what does mean concerning both my service and my contract
With the unlimited data plan, is there an additional charge for a hotspot?
[Comunidad]
if i have unlimited data and want to use hot spot for family member while on vacation, will there be extra charges?
  • Manage your plan in a tap.
    My Verizon app lets review and make
    changes to your plan, right from your phone.

¿Aún tienes preguntas?


Visita los foros de la comunidad

Pregunta, o comparte tus opiniones sobre productos y servicios de Verizon Wireless.

Visita la comunidad

Háblanos en Twitter

¿Tienes una pregunta? Nos complace ayudarte.

Tuitea @VZWSupport

Conéctate con nosotros en Facebook

Publica una pregunta y obtén una respuesta de un experto de Verizon.

Pregunta en Facebook Messenger

Obtén ayuda en una tienda

Visita una tienda para recibir asistencia detallada y personal de un experto de Verizon.