Selecciona tu dispositivo
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play edición Droid
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Hotspot móvil 4G LTE MiFi® 5510L Verizon Jetpack®
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone de Google
iPad® 2 de Apple®
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Teléfono residencial de Verizon Wireless
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX de MOTOROLA
Extensor de red 3G Samsung
Cadence de Kyocera
Droid Turbo de Motorola
MiFi® 7730L Jetpack®
Motorola moto z2 play
GizmoGadget™ de LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Hotspot móvil 4G LTE Verizon Jetpack® - AC791L
Stylo™ 2 V
LG G5
Droid Turbo en nylon balístico
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ prepagado
Hum+ de Verizon
ZenPad™ Z8
Moto Z edición Droid
Pixel™ XL, el teléfono de Google
Hotspot móvil 4G LTE MiFi® 4510L Jetpack®
Enrutador de broadband 4G LTE de Verizon
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Módem USB global 4G LTE Pantech UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Módem USB Global 4G LTE MiFi® U620L de Verizon
Galaxy Tab E (8.0)
Hotspot móvil 4G LTE MiFi® 890L Verizon Jetpack®
Internet LTE y teléfono residencial de Verizon
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 de LG
DuraForce PRO con Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ de BlackBerry®
Galaxy Tab E
Hotspot móvil 4G LTE MiFi® 4620L Verizon Jetpack®
Apple® iPad® (9.7 pulgadas)
Ellipsis® Jetpack® MHS800L
Extensor de red 4G LTE para Samsung
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission prepagado
LG V10™
Samsung Convoy™ 3
Módem global USB USB730L Verizon
Samsung Gear S3 frontier
Teléfono residencial inalámbrico T2000 de Verizon
Smartphone BlackBerry® Bold™ 9930
LG V30®
DROID RAZR M de MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage prepagado
DROID MINI de MOTOROLA
Módem USB 4G LTE 551L de Verizon
Brigadier™ de Kyocera
Verizon Ellipsis® 10
Verizon - SmartHub con voz de Verizon
Módem USB Verizon 4G LTE UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9 pulgadas)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Auto conectado Toyota
LG Extravert™ 2
Hotspot móvil inteligente Verizon MiFi™ 2200 - OTA
Apple® iPad mini™ con pantalla Retina
Internet LTE (instalado)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
Smartphone BlackBerry® Q10
Apple® iPad Pro® (10.5 pulgadas)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Mobile Hotspot 4G LTE MiFi® 4620LE Verizon Jetpack®
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Extensor de red 4G LTE para Samsung 2
Gear S2
Hotspot móvil 4G LTE MHS291L Verizon Jetpack®
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ de Motorola
Motorola RAZR V3m
DROID ULTRA de MOTOROLA
LG Revere®
Módem VZW USB760
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Hotspot móvil 4G LTE Samsung SCH-LC11 Jetpack®
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® con Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR de MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
Smartphone BlackBerry® Z30
Galaxy Note® Edge
Smartphone BlackBerry® Z10
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2da gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7 pulgadas)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
Smartphone BlackBerry® Bold 9650
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
Módem USB LG 4G LTE VL600
Paquete de teléfono IP de escritorio Yealink One TalkSM
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Hotspot móvil inteligente Verizon MiFi™2200
DROID RAZR MAXX HD de MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Módem USB global UMW190 de Verizon Wireless
LG enV®2
Nokia Lumia Icon
Módem USB UM175 Verizon Wireless
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) para Windows®
Samsung Galaxy Tab® 4 (8.0)
Hotspot móvil 3G Fivespot™ Global Ready™ de Verizon
DROID RAZR HD de MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® con pantalla Retina
Sony Xperia® Z2
Lancet™ para Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
Smartphone BlackBerry® Bold™ 9930 sin cámara
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA de HTC
Delphi Connect con Hotspot móvil 4G LTE
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 de LG
Apple® iPad mini™ 3
DROID 4 de Motorola
Hydro ELITE de KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ de LG
Lancet™
DROID RAZR MAXX de MOTOROLA
LG VX5400
Tarjeta para PC Verizon Wireless PC5750
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® con Wi-Fi y hotspot MiFi® 2200
Nexus 7 de Google
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus de Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
G'zOne Type-S de Verizon Wireless
BlackBerry Classic sin cámara
Lucid™ de LG
Auto conectado Lexus
Reloj Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Diseñado por ti (2da generación)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m gris
Lucid™2 de LG
Casio G'zOne Ravine® 2 sin cámara
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Diseñado por ti
Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ en negro y plateado
LG VX5200
Motorola V325
G'zOne Type-S Push to Talk de Verizon Wireless sin cámara
Samsung SCH-a870
Luge™ de Motorola prepagado
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6ta Generación) 9.7-pulgadas
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Motorola V325xi

Preguntas frecuentes sobre mensajes/textos

This page explains the ins and outs of texting, how to send and receive texts with your mobile device and ways to archive your messages.

Información general
  1. Messaging, or texting, is a way to send and receive written messages on your mobile device. Messages can be sent to other mobile numbers or email addresses, and they can include text, pictures, videos, links, emojis and more.

    Messaging is a quick way to stay in touch with your friends and family if you aren't available to speak on the phone.



  2. If you're on el nuevo plan Verizon (including unlimited data options), you have unlimited messaging for no additional charge, including messages to and from other countries while you're in the US.

    If you're on a different plan, the My Plan page in My Verizon explains how your messages are billed:



  3. If you're on el nuevo plan Verizon (including unlimited data options), you have unlimited messaging to and from other countries while you're in the US.

    If you're on a different plan, My Verizon explains how your international messages are billed:

    For pay-as-you-go international messaging rates, go to:



  4. To learn about messaging while traveling abroad, go to:



  5. A multimedia message is also called a picture or video message. It's a text message that has a multimedia file attached to it, such as a:

    • Foto
    • Video
    • GIF
    • Nota de voz
    • Street address (e.g., your location, the location of a store or restaurant, etc.)
    • vCard or other contact card

    Los mensajes grupales también se consideran mensajes multimedia.

    Multimedia messaging may not be supported by particular mobile operators in other countries. You can check availability in a specific country on our Servicios internacionales página.



  6. Text and multimedia messages are billed the same way, unless you're on a pay-as-you-go messaging plan.

    If you're on el nuevo plan Verizon (including unlimited data options), you have unlimited messaging for no additional charge, including messages containing pictures and videos.

    If you're paying per message, messages containing only text typically cost less than messages containing pictures and videos.

    For your specific messaging rates, go to the My Plan page in My Verizon:



  7. Messaging is automatically included with your wireless service, so you don't need to sign up to use it.

    Messaging rates vary according to your plan.



  8. Standard text messages (SMS) can have up to 160 characters. Extended text messages (EMS) can have up to 1000 characters. Multimedia messages (MMS) can have up to 1000 characters in addition to pictures, videos, sound clips and more.

    If you write a text message that's more than 160 characters, the message will send as an EMS. Depending on the wireless carrier and device, the recipient may receive the message as a single message or as multiple messages in a row.



Ver mensajes
  1. La mayoría de los teléfonos ofrecen notificaciones de voz y visuales cada vez que se recibe un mensaje. Generally, if an envelope or chat bubble icon appears on your screen, it means you've gotten a message. You may also see a number appear over your messaging app icon.

    Device-specific visual instructions about messaging are available for many devices in our interactive device simulators. Select your device from the list and select the Texting section.

    If your device isn't listed, go to the Asistencia dispositivos page for your device and tap or click the User Guide link at the top of the page.



  2. If you use Verizon Messages (Message+), you can view your messages online through the Verizon Messages website.

    Note: Sign in with your mobile number and My Verizon password.



  3. If you're the Account Owner or Account Manager, you can view the message usage details for another line on your account.

    However, you can't see the actual content of the messages sent and received on another line.



  4. The Account Owner and Account Managers can view the message usage details for each line on their account in My Verizon. Message usage details include the mobile number, date and time of each message sent and received.

    There's no way to view the actual content of texts sent or received on other lines of your account.

    To view message usage details:

    1. Ve a la página Mi Uso en Mi Verizon.
    2. Tap or click View message details.
    3. At the top of the page, select the line you want to view usage details for.

    Your message usage details will display.

    Have a prepaid account? Get step-by-step instructions:



  5. If a message is sent to you while your device is off or outside of the Verizon Wireless coverage area, your message will be stored for later delivery.

    El dispositivo debe estar encendido y tener cobertura para que recibas el mensaje. The network will attempt to deliver the message for 5 days (120 hours) from the date of receipt.

    Messages not delivered within 5 days will be deleted.



  6. If your device's memory is full, you may not be able to send or receive messages. La capacidad de la memoria varía según la marca y el modelo del teléfono. Recibirás un aviso de que la memoria ya está llena o casi llena (el mensaje varía según el dispositivo).



  7. From your phone, text or reply STOP in the body of the message to the program's Short Code.

    A message confirming the cancellation will be sent to your phone.



  8. You can block unwanted texts from up to 5 numbers, internet domains or email addresses on the Bloqueos page in My Verizon. This will prevent them from contacting you. These blocks are temporary and expire after 90 days.

    También puedes usar Verizon Smart Family™ to block up to 20 numbers for a monthly fee. Smart Family blocks remain in place until you change them.



Enviar mensajes
  1. You can send messages to mobile numbers and email addresses. Many US landline numbers are also able to receive texts.

    Note: You can also send texts to US landline numbers that aren't text-enabled. Learn more in our Preguntas frecuentes sobre el servicio de texto a línea telefónica fija.

    Messages to most mobile numbers in the US, Canada and Puerto Rico simply require the 10-digit mobile number. Additional country codes may be required to send messages to other countries. Consulta la International Services while in the US page for more information.

    Nota: Si tienes el nuevo plan Verizon, international messaging while in the US is included with your plan.



  2. The steps for sending messages vary by device, but here are general instructions for sending a text from your mobile device:

    1. Open the messaging app.
    2. Tap the Compose icon (typically looks like a pencil).
    3. Enter a 10-digit mobile number or email address.

      Note: For international dialing instructions, go to our International Services while in the US página.

    4. Escribe tu mensaje.
    5. Tap the Send icon (typically an arrow).

    For detailed instructions on texting with your specific device, go to our Simulador interactivo page and select your device from the list. Then select the Texting section.

    If your device isn't listed, go to the Asistencia dispositivos page for your device and tap or click the User Guide link at the top of the page.

    Note: You can also text a mobile device using your email or the Mensajes de Verizon en Mi Verizon.



  3. To send a message to a mobile number or email address from Verizon Messages online:

    1. Ve a la página Mensajes de Verizon en Mi Verizon.
    2. Enter a 10-digit mobile number or email address in the Type a contact or phone number field.
    3. Escribe tu mensaje.
    4. Tap or click SEND.

    Has enviado con éxito un mensaje a través de Mensajes de Verizon.



  4. You can send a message to any Verizon mobile number from your email:

    1. Arma un mensaje como si estuvieras enviando un correo electrónico estándar.

      Note: Your message must be 160 characters or less, including the subject line and recipient's email address.

    2. In the To field, enter the 10-digit mobile number of the recipient followed by @vtext.com (e.g., 9495551212@vtext.com).

      Note: You can also include an attachment, like a picture or emoji. However, in the To field, enter the 10-digit mobile number of the recipient followed by @vzwpix.com (e.g., 9495551212@vzwpix.com), instead of @vtext.com.

    3. Envía el mensaje.

    You've successfully sent a text from your email.



  5. It depends on your device and messaging app.

    • If you use Verizon Messages on Android®, go to the Configurar una firma section of our How to Use Verizon Messages on Android page.

    • If you have another device and/or app, many support the ability to add auto signatures to your messages. You'll typically find the option to create an auto signature within the messaging settings in your messaging app or on your device.

      You may be able to find device-specific instructions in your User Guide (tap or click the User Guide link at the top of the Asistencia dispositivos page for your device).

    Note: The characters in your auto signature count toward any message length limits.



Guardar y borrar mensajes
  1. Texting storage capacity varies by device. Refer to your User Guide at the top of the Asistencia dispositivos page for details.

    The number of messages that can be stored is determined by the capacity available on your device and how large the messages are. Once your inbox is full, you won't be able to receive new messages until you delete old messages.

    Para liberar espacio, puedes cargar tus fotos y videos en Verizon Cloud, and delete them off your device.



  2. There's no time limit on how long a message can be on your device, so you can save texts for as long as you like.

    Sin embargo, si llegas a la capacidad máxima de almacenamiento para tu dispositivo, no podrás recibir mensajes nuevos hasta que borres los viejos y generes más espacio.



  3. If you use Verizon Messages (Message+) on Android®, you may be able to restore a message to your device after you deleted it.

    Verizon Messages stores the last 90 days of messages for you. Learn how to restore the last 90 days of messages in Verizon Messages (Message+) for Android.



  4. Most devices don't offer the ability to print a message directly from the messaging app. However, you can forward texts to an email address, and view or print them just like any other email.



Solución de problemas
  1. If you're having trouble sending or receiving texts, our Asistente para diagnóstico de problemas puede ayudarte a resolverlo.

    Selecciona tu dispositivo de la lista y ve a la sección de Mensajería para ver los pasos de diagnóstico de problemas.

    International messaging - If you're having trouble texting an international number, make sure you're using the correct dialing instructions for the country you're texting. Consulta la Servicios internacionales page for country-specific dialing instructions.



  2. Android es una marca comercial de Google Inc.

¿Te resultó útil?    

¿Aún tienes preguntas?


Visita los foros de la comunidad

Pregunta o comparte tus opiniones sobre productos y servicios de Verizon Wireless.

Visita la comunidad

Háblanos en Twitter

¿Tienes una pregunta? Nos complace ayudarte.

Tuitea @VZWSupport

Conéctate con nosotros en Messenger

Publica una pregunta y obtén una respuesta de un experto de Verizon.

Pregunta en Messenger

Obtén ayuda en una tienda

Visita una tienda para recibir asistencia detallada y personal de un experto de Verizon.
isTealiumFlag=true