Samsung Galaxy Watch FAQs

The Samsung Galaxy Watch brings everything you need even closer.

Dispositivos compatibles

Order a Galaxy Watch today. Available in 42mm y 46mm face sizes

Información general

  1. Can I buy Samsung Galaxy Watch as an accessory or does it require service?

    The Samsung Galaxy Watch must be connected to a line with a compatible 4G LTE Android® smartphone at the time of purchase. It cannot be bought as a standalone accessory from Verizon. This is because the Samsung Galaxy Watch will only work in NumberShare mode unlike previous Samsung smartwatches.

    NumberShare es un servicio que te permite usar tu número de móvil en hasta 5 dispositivos conectados. You can send and receive calls and messages on whatever device is at hand, even if you're away from your phone.

    Visita nuestra NumberShare FAQs para más información.

  2. What devices are compatible with Samsung Galaxy Watch?

    The Samsung Galaxy Watch can be paired with an eligible Android smartphone running Android 8.0 or higher & RAM 1.5GB above.

    The Samsung Galaxy Watch is not compatible with The Google Pixel™ family of smartphones or iPhone®.

    The following is a list of compatible devices (note: all colors and sizes are included):

    • Asus ZenFone™ V Live
    • Asus ZenFone™ V
    • Kyocera DuraForce PRO
    • LG V40 ThinQ™
    • LG G7 ThinQ™
    • LG V30®
    • Motorola moto z3
    • Motorola moto g6
    • Motorola moto z2 force edition
    • Motorola moto z2 play
    • Samsung Galaxy Note9
    • Samsung Galaxy J7 V (2da Gen.)
    • Samsung Galaxy J3 V (3ra Gen.)
    • Samsung Galaxy S9
    • Samsung Galaxy S9+
    • Samsung Galaxy Note8
    • Samsung Galaxy J3 Eclipse
    • Samsung Galaxy S8
    • Samsung Galaxy S8+
    • Samsung Galaxy J7 V
    • Samsung Galaxy S7
    • Samsung Galaxy S7 edge
  3. Will Samsung Gear S3 bands fit a Samsung Galaxy Watch?

    Samsung Gear S3 bands will fit only on the Samsung Galaxy Watch Silver 46mm version. They will not fit on other versions of the Samsung Galaxy Watch.

  4. Can I buy Samsung Galaxy Watch from Verizon and set it up later?

    Yes. Samsung Galaxy Watch is ready to be activated at the time of purchase by adding a NumberShare service plan. You can pair it with Bluetooth® to your compatible Android smartphone and follow the on-screen set up instructions at any time.

  5. I paired my Samsung Galaxy Watch before activating it. How can I activate it on the Verizon mobile network?

    If you paired your Samsung Galaxy Watch via Bluetooth before activating it, follow these steps to activate the mobile network:

    1. Open the Galaxy Wearable app on your Android smartphone.
    2. Oprime Configuración.
    3. Oprime Mobile networks.
    4. Follow the instructions to learn more about service plan and activate the mobile network on your Samsung Galaxy Watch

    Note: It could take up to 45 seconds before the Samsung Galaxy Watch can connect to the Verizon Wireless 4G network once it disconnects from your smartphone.

  6. ©2018 Samsung Electronics America, Inc. Samsung and Galaxy are both trademarks of Samsung Electronics Co., Ltd.
    Android es una marca comercial de Google Inc.
    Pixel and Google are trademarks of Google Inc.
    iPhone es una marca comercial registrada de Apple Inc.
    ASUSTek Computer Inc. All rights reserved.
    Kyocera es una marca comercial de Kyocera Corporation. DuraForce PRO es una marca comercial de Kyocera International, Inc.
    ThinQ is a trademark of LG Electronics, Inc. LG, LG Life's Good, and the LG logo are registered trademarks of LG Corp.
    MOTOROLA, Stylized M Logo, MOTO and the MOTO family of marks are trademarks of Motorola Trademark Holdings, LLC. ©2018 Motorola Mobility LLC.

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