One TalkSM from Verizon

One Talk is a multi-line telephone solution connecting your office phone to your mobile devices, providing business telephone features on any of your common devices.
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Paquete de teléfono IP de escritorio Yealink One TalkSM
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Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
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Galaxy Nexus de Samsung
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Apple® iPad® con pantalla Retina
LG VX5200
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Verizon Wireless CDM8975
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Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ de Motorola prepagado
Motorola Entice™
Samsung SCH-a630
Router 5G Home 1B de Verizon
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Teléfono IP de conferencia Yealink One TalkSM CP920
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m gris
Apple® iPhone® XR
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

1st Steps

One Talk First Steps
[Video]
This video outlines the key set-up steps to get the most out of your One Talk features and services.
Duración: 5:22
Setting Up One Talk Services
[Video]
Get started by watching this video to learn how to set up One Talk.
Duración: 0:54
One Talk from Verizon Unboxing and Phone Assembly
[Video]
Watch this video to learn how to assemble and initialize your One Talk desk phone.
Duración: 1:24
Setting up Wi-Fi on One Talk
[Video]
This video will show you how to set up desk phones that offer Wi-Fi connectivity.
Duración: 0:58
Activating One Talk on a Pre-authorized Line
[Video]
This video will show you how to activate One Talk on a pre-authorized line for My Verizon.
Duración: 0:57

Aplicación

Call Settings - Mobile App / Enhanced Dialer - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to manage call settings (e.g., ringtones, dialpad tones, etc.) via the One Talk mobile app.
Installing the One Talk Android App
[Video]
This video will show you how to install the One Talk app on your Android mobile device.
Duración: 1:21
Call Features - Mobile App / Enhanced Dialer - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to use call features (e.g., call forwarding, do not disturb, etc.) via the One Talk mobile app.
One Talk Android Mobile App Tour
[Video]
This video will give you a quick overview of the One Talk mobile app on your Android mobile device.
Duración: 1:02
Manage Devices - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to manage devices via the One Talk mobile app.
Change Emergency Address - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to change your 911 address via the One Talk mobile app.

Call Handling

Adding Video to a Voice Call on One Talk
[Video]
This video will show you how to add a video call to a voice call.
Duración: 0:35
Transfer Call - One Talk℠
[Instrucciones específicas del dispositivo]
Making a Video Call on One Talk
[Video]
This video will show you how to make a video call.
Duración: 0:33
Call Transferring on One Talk
[Video]
This video will show you how to transfer a call to another device on your One Talk account.
Duración: 1:02
Move Call - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to move calls between your One Talk desk phones and smartphone app.
Receiving Calls From Multiple Devices on One Talk
[Video]
This video will show you how to receive a call on multiple devices.
Duración: 0:37
Merging Multiple Calls on One Talk
[Video]
This video will show you how to answer multiple calls and merge them in a conference call.
Duración: 0:59
Moving Calls on One Talk
[Video]
This video will show you how to move a call from a desk phone to another device.
Duración: 0:48
Place a Call - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to place a call from your One Talk phone.
Using the Bridged Line Feature on One Talk
[Video]
Learn how to use the Bridged Line feature to monitor and answer calls coming to another person's phone number.
Duración: 0:58
Adding Participants to a Call on One Talk
[Video]
This video will show you how to use the 6-way calling feature from the app or dialer.
Duración: 0:51
Handling Multiple Calls on One Talk
[Video]
This video will show you how to answer and merge multiple calls on a single mobile device.
Duración: 0:58
Consultative Transfer Call - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to perform consultative transfer call with One Talk.
Place a Video Call - Mobile App / Android® Basic Dialer - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to place a video call from your One Talk phone.
Group Forwarding - One TalkSM Portal
[Instrucciones específicas del dispositivo]
View / Manage Call Forward Settings - One Talk℠
[Instrucciones específicas del dispositivo]

Desk phone

One Talk from Verizon Connecting Ethernet
[Video]
Watch this video to learn how to connect your desk phone to Ethernet.
Duración: 0:48
Call Recording via USB Storage - One TalkSM
[Instrucciones específicas del dispositivo]
Configure Busy Lamp Field (BLF) - One TalkSM Portal
[Instrucciones específicas del dispositivo]
Yealink One Talk CP920 IP Conference Phone - Support Overview
[Información general]
Support page for One Talk from Verizon.
Yealink One Talk IP DECT Phone Bundle Support Overview
[Información general]
Support page for One Talk from Verizon.

Dialer & Mobile Client

Download and Install - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to install the One Talk mobile app.
View Text Messages - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to view text messages on your One Talk phone.
Create and Send a Text Message - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to send a text message from the One Talk mobile app.
Delete Messages - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to delete messages via the One Talk mobile app.
Place a Conference Call - Mobile App - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to place a conference call via the One Talk mobile app.
Park / Retrieve Call - Mobile App / Basic Dialer - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to park and retrieve calls via the One Talk Mobile App or Basic Dialer.

Documentación

Important Customer Information - One Talk
[PDF]
Important Customer Information for One Talk.
New One TalkSM Customer Checklist
[PDF]
Find more information about One Talk with this customer checklist.
One Talk CP860 IP Conference Phone User Guide (PDF)
[PDF]
Find more information about the One Talk CP860 IP Conference Phone in our User Guide.
One Talk CP920 Conference Phone - Quick Install Guide
[PDF]
Get instructions on how to install and set up the One Talk CP920 Conference Phone.
One Talk CP920 Conference Phone - Quick Reference Guide
[PDF]
This Quick Reference Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
One Talk DECT IP Phone User Guide
[PDF]
The User Guide for the Verizon One Talk DECT IP Phone shows how to set up, customize and troubleshoot your phone. Share a business phone number across multiple devices.
One Talk Group Management Guide (PDF)
[PDF]
Find more information about how to administer One Talk Groups in our Group Management Guide.
One Talk T41P IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T41P IP Desk Phone in our User Guide.
One Talk T46G and T46GW IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T46G and T46GW IP Desk Phone in our User Guide.
One Talk T49G IP Desk Phone User Guide (PDF)
[PDF]
Find more information about the One Talk T49G IP Desk Phone in our User Guide.
One Talk, Meet Your Device, WF 40 Wi-Fi USB Dongle
[PDF]
Get to know your One Talk WF 40 Wi-Fi USB Dongle.
One Talk, Meet Your Phone, CP860 IP Conference Phone
[PDF]
Get to know your CP860 IP Conference Phone.
One Talk, Meet Your Phone, EXP 40 Expansion Module
[PDF]
Get to know your One Talk EXP 40 Expansion Module.
One Talk, Quick Install Guide, DECT IP Phone
[PDF]
Get instructions on how to install and set up the One Talk DECT IP Phone.
One Talk, Quick Install Guide, T41P IP Desk Phone Basic
[PDF]
Find more information about the One Talk T41P IP Desk Phone Basic in our Quick Install Guide.
One Talk, Quick Install Guide, T46G IP Desk Phone Medium
[PDF]
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Install Guide.
One Talk, Quick Install Guide, T49G IP Desk Phone Executive Video
[PDF]
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Install Guide.
One Talk, Quick Reference Guide, DECT IP Phone
[PDF]
Find more information about the One Talk DECT IP Phone in our Quick Reference Guide.
One Talk, Quick Reference Guide, T41P IP Desk Phone Basic Installation
[PDF]
Find more information about the One Talk T41P IP Desk Phone Basic Installation in our Quick Reference Guide.
One Talk, Quick Reference Guide, T46G IP Desk Phone Medium
[PDF]
Find more information about the One Talk T46G IP Desk Phone Medium in our Quick Reference Guide.
One Talk, Quick Reference Guide, T49G IP Desk Phone Executive Video
[PDF]
Find more information about the One Talk T49G IP Desk Phone Executive Video in our Quick Reference Guide.
One TalkSM Admin Portal Quick Guide
[PDF]
Find more information about One Talk with this quick guide.
One TalkSM Admin Portal Quick Start Guide
[PDF]
Find more information about One Talk with this quick reference guide.
One TalkSM Dialer Feature Access Code (FAC)
[PDF]
Find more information about One Talk with this Feature Access Code list.
One TalkSM Resource List
[PDF]
Find more information about One Talk with this resource list.
One TalkSM User Portal Guide
[PDF]
Find more information about One Talk with this User Portal Guide.
One TalkSM for Android™ Quick Guide
[PDF]
Find more information about One Talk with this Android Quick Guide.
One TalkSM for iOS Quick Guide
[PDF]
Find more information about One Talk with this iOS Quick Guide.

General

One Talk from Verizon FAQs
[Preguntas frecuentes]
One Talk is a multi-line business solution for offices or on the go. Share your mobile number across devices, accessing calls and features where you need them.
One Talk de Verizon - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.
One Talk from Verizon Features
[Información general]
Complete list of features for One Talk, letting you share one mobile number across multiple devices such as smartphones, tablets and Verizon One Talk desk phones
One Talk from Verizon Supported Devices
[Información general]
Compatible devices for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
One Talk from Verizon Supported Headsets
[Información general]
Compatible headsets for One Talk, a multi-line business solution for offices or on the go. Share your mobile number and business features across devices.
One Talk Portal Overview
[Video]
Get a quick overview of the One Talk Portal by watching this video.
Duración: 1:17
Setting Up Schedules on One Talk
[Video]
Learn how to set up schedules on One Talk by watching this video.
Duración: 1:00
Setting Your 911 Address on One Talk
[Video]
Learn how to set up your emergency contacts on One Talk by watching this video.
Duración: 0:54
Add / Edit Email Address - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to add or edit your email address in the One Talk Portal.
Basic Dialer Features - One Talk℠
[Instrucciones específicas del dispositivo]
Here are the basic dialer features for One Talk.
One Talk from Verizon Enhancements
[Información general]
Check out the latest enhancements to the Verizon One Talk service. Revisit this page regularly to stay on top of all the latest news related to One Talk.
Simultaneous Ring - One TalkSM Portal
[Instrucciones específicas del dispositivo]

Comienza aquí

Voicemail Setup - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to set up your Voicemail for One Talk.
Update Extension Number - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to update extension numbers via the One Talk portal.
Update Business Address (E911) - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to update the e911 business address for your desk phone via the One Talk portal.
Purchase Hunt Group - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to purchase a Hunt Group to ring to a designated group of users via the One Talk portal.
Purchase Automated Receptionist - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to purchase the One Talk Automated Receptionist feature.
Create New Schedule - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to define your business schedule via the One Talk portal.
View / Update Schedule - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to view or update call routing schedules via the One Talk Portal.
Account Codes - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to use account codes to allow call tracking.
Create Group / Bulk Groups - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to create groups / bulk groups in the One Talk portal.
Create Virtual On-Net Extensions - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to create virtual extensions for your business lines via the One Talk portal.
Delete Group - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to delete groups in the One Talk Portal.
Edit Group - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to edit groups in the One Talk Portal.
Employee Pre-Authorization - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to pre-authorize employees via the One Talk portal.
Move Users between Groups - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to move users between groups in the One Talk Portal.
Set Up Bridging - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to set up call bridging via the One Talk portal.
Update Calling ID Name - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to update calling ID name via the One Talk Portal.

Administrar dispositivos

Adding a Device to an Existing Line on One Talk
[Video]
Add a device to an existing line on One Talk by watching this video.
Duración: 1:01
Add / Remove Devices (Endpoint) - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to add or remove devices (endpoints) via the One Talk portal.
View / Manage Automated Receptionist - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to view / manage the automated receptionist feature via the One Talk Portal.
View Lines & Devices Summary - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to view your account's device summary via the One Talk portal.
Adding a New One Talk User
[Video]
Learn how to add a new user to One Talk using the web portal.
Duración: 1:30
View / Manage Hunt Group - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to manage Hunt Groups (ring to a group of users) via the One Talk portal and One Talk mobile app.
Add New Line - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to add a new line in the One Talk portal.
View Business Features - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to manage business features (e.g., Automated Receptionist, Hunt Groups, etc.) via the One Talk portal.
Manage User Feature - One Talk℠ Portal
[Instrucciones específicas del dispositivo]
Here's how to manage user features (Anonymous Call Rejection, Call Waiting, etc.) via the One Talk portal.

Administrar servicios

Setting up a Hunt Group on One Talk
[Video]
This video will show you how to set up the Hunt Group feature, which allows you to direct incoming calls to a group of lines.
Duración: 1:22
Call Forwarding on One Talk
[Video]
This video will show you how to forward a call in One Talk.
Duración: 1:25
Retrieving Voicemail on One Talk
[Video]
This video will show you how to retrieve voicemail from a One Talk desk phone.
Duración: 1:14
Setting up Automated Receptionist on One Talk
[Video]
This video will show you how to set up the automated receptionist feature.
Duración: 1:37
Setting Calling Line ID on One Talk
[Video]
This video will show you how to set the outgoing caller ID for your One Talk account.
Duración: 1:00
Adding Employee-Owned Lines to One Talk
[Video]
Watch this video to learn how to add an employee-owned line to your One Talk business.
Duración: 0:49
Retrieving Mobile Voicemail on One Talk
[Video]
This video will show you how to retrieve One Talk voicemail from your mobile device.
Duración: 1:00
Configuring Remote Group Pickup on One Talk
[Video]
This video will show you how to setup the Remote Group Pickup feature. This allows you to answer incoming calls for others on your account so no customer calls are missed.
Duración: 1:02
Share Name ID - One Talk℠
[Instrucciones específicas del dispositivo]
Here's how to change the name that displays on caller ID when you call using your One Talk phone.
Adding One Talk to a Corporate Liable Line
[Video]
Add a wireless device to your corporate liable line on One Talk.
Duración: 0:57
Enable / Disable Hold Music - One TalkSM Portal
[Instrucciones específicas del dispositivo]
Group Forwarding on One Talk
[Video]
Learn how to set up the Group Forwarding feature, which lets you forward multiple lines to a single number.
Duración: 1:02
Managing One Talk User Information
[Video]
Learn how to manage One Talk user information by watching this video.
Duración: 1:00

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