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Preguntas frecuentes sobre la nueva página de inicio de Mi Verizon

Información general
  1. El Inicio de Mi Verizon page has been redesigned to work better for you based on feedback from you, our customers.

    • The Home page and navigation have been streamlined and make it easier to find the account management tools you need.

    • The account details that you look for most, now appear first when you sign in to My Verizon. So you'll spend less time searching for the info you need.

    • The Notifications Center has been enhanced to provide you alerts and important information regarding your account.

    • Personalized offers will display to help you find great deals on the most popular devices and accessories.


  2. Visita Qué hay de nuevo en la página de inicio de Mi Verizon for details about the new enhancements.



  3. You can use the Search field or gray navigation bar at the top of the Home page to access any page in My Verizon. The navigation is organized into these main sections:

    • Inicio de Mi Verizon
    • Mi facturación y uso
    • Mis Dispositivos
    • Mis servicios
    • Mi perfil


  4. The My Verizon navigation has been relocated to the top of the page and will get you to and from any page in My Verizon. Select a section to view relevant links.

    For example, if you select My Devices, the options will include Add a New Device or Upgrade Device. If you select My Verizon Home, you'll return to the My Verizon Home page.



  5. Larger and clearer usage meters are now in the My Plan section of the My Verizon Home page.

    Si te preocupan los excedentes de uso de data, considera usar Safety Mode en el nuevo plan Verizon.



  6. The My Bill section includes the:

    • Due date for your next bill
    • Total amount of your upcoming bill
    • Recent payments
    • Balance due


  7. The My Plan section provides the most important plan, usage and billing information including:

    • Your plan name
    • Number of days left in the current bill cycle
    • Current data, voice and text usage
    • Links to the most popular tools for managing your plan


  8. The details that were previously in the My Usage section have been relocated to the new My Plan section.



  9. Yes, in the My Devices section, you'll see all your devices and their mobile numbers. Use the arrow buttons on the left and right to scroll through the rest of your devices if you have more.



  10. The My Devices section provides important device-related details including:

    • Every device on your account and their mobile numbers
    • Quick access to your contract end date and upgrade eligibility date or device payment agreement
    • Resources for managing your devices
    • The most popular accessories for your device


  11. Use the Search bar in the top right corner of all VerizonWireless.com pages to find any My Verizon page. You can access any My Verizon page from anywhere on our website.



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