Agregar o eliminar una llamada o contacto bloqueado - Verizon Smart Family™ - Sitio web

To add or remove Blocked Contacts (phone numbers that can't call or message you) from Smart Family, view this info. Visit our Smart Family FAQs for additional info on Smart Family.

Nota Notas:

  • Para seguir los pasos que aparecen a continuación, necesitas:
    • use a desktop or laptop computer with an updated web browser (e.g., Chrome™, Edge, Safari®, etc.).
    • ingresar con una identificación de usuario de Mi Verizon o con un número de móvil que tenga privilegios de acceso de titular de cuenta o administrador.
    • asegurarte de que el dispositivo de tu hijo esté apagado antes de agregar o eliminar bloqueos, restricciones, límites, etc.
  • Steps apply to Smart Family subscribers who want to block and unblock numbers.
    Nota Para bloquear y desbloquear números de la página Controles de correo spam, consulta la página Preguntas frecuentes sobre controles de correo spam .
  • Phone numbers, email addresses, international numbers, screen names and messaging short codes can be blocked with Smart Family.
  • These steps do not apply to prepaid accounts.

 

  1. From a web browser, sign into  Mi Verizon.
    Importante If using a smartphone or tablet, refer to the Android® o Apple® iOS instructions.
  2. From the My Verizon home screen, navigate: Plan > My Plan & ServicesAdministrar Verizon Smart Family.
  3. From the list of devices (at the top), ensure the appropriate mobile number (that the block should be applied to) is selected.
  4. From the left menu, click Limits & Controls to expand.
  5. Haz clic en Contacts.
  6. Click the Blocked contacts tab.
  7. Realiza cualquiera de las siguientes opciones:
  • Para agregar un número:
    1. Click Block a contact for this line.
    2. Enter the name and 10-digit number then click Save.
      Nota The blocked caller hears a recording stating that the customer is unavailable.
  • Para eliminar un número:
    1. Click Unblock (to the right of the blocked number).
    2. To confirm, click Yes, get rid of it.
  • To block/unblock unknown numbers or outgoing *411 calls, select the following:
    Nota Selected (blocked) when a check mark is present.
    • Bloquear llamadas salientes al *411
    • Block restricted, unavailable and private numbers.

 

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