Configuración inicial - Asistente para actualización de software (Samsung)

Nota Notas:

  • This shows you how to install the Samsung Upgrade Assistant on your computer to use if the Over the Air software upgrade fails.
  • If the update fails to install, please refer to the Software Repair Assistant para más información.

Nota Ensure the following system requirements are met prior to installation of the Software Upgrade Assistant (SUA):

  • Windows® XP (SP1, SP2 or SP3), Windows Vista, Windows 7, Windows 8, Windows 10, MAC® OS 10.6 and later versions.
    Nota The Macintosh version of the Software Update Assistant is supported for most Samsung Smartphones and tablets.
  • PIII 1000 MHz CPU o superior
  • 512 MB de RAM o más
  • Como mínimo 3 GB de espacio disponible en el disco duro
  • VGA 1024x768 o superior
  • cable USB
  • High-speed internet connection
  • La versión más reciente del software estará disponible en la herramienta SUA/SRA dentro de una semana a partir del lanzamiento de la nueva actualización de software. During this time, the SUA/SRA may be unavailable.

 

Windows
Macintosh

 

Windows

  1. Asegúrate de que el dispositivo móvil esté encendido, luego conéctalo a una computadora compatible usando el cable USB provisto.
    Conecta el USB al dispositivo móvil y a la computadora
  2. Once connected via USB cable, an Autoplay pop up should open automatically on the computer.
    Nota If the device is not recognized immediately, pull down the notification panel on the phone to switch the device mode from 'Charge Only' to 'File Transfer' or 'Software Installation' mode.
    Nota For those devices without the 'File Transfer' option (e.g., Galaxy S7, etc.), tap 'Connected for charging: touch for other USB options' then tap 'Transferring Media Files'.
    Nota If the software doesn't download from your device after plugging into your computer, download from Samsung's website then click Open.
    Open file from Samsung website

  3. From the AutoPlay pop up window, click Verizon_EUT_Installer.zip.
    Nota If the AutoPlay pop up window is not available:
    • For Windows XP and 7, right-click on the Start menu icon then click Open Windows Explorer. Click on the computer name then click CD Drive: Verizon Mobile.
    • For Windows 8 and 10, right-click on the Start menu icon then click File Explorer. Look under 'Devices and drives' and click CD Drive: Verizon Mobile.
  4. When prompted that Software is available for your device, click Yes/Install now.
    Nota If prompted with 'User Account Control' screen(s), click Yes to continue.
  5. From the Welcome screen click Next
    Pantalla de bienvenida.
  6. Browse to the desired installation destination then click Next.
    Installation destination
  7. Comienza el proceso de instalación.
    Instalar
  8. When the installation complete, click Finish.
    Haz clic en Finish
  9. If needed, click the Software Upgrade Assistant tray icon to launch the Software Upgrade Assistant.
    Nota If the SUA tray icon isn't visible in the system tray, click the Show hidden icons arrow Show Hidden Icons located in the system tray to reveal additional program icons.
    Haz clic en la bandeja SUA-SRA para iniciar el Software Upgrade Assistant.

 

Tema relacionado: Software Update - Software Upgrade Assistant

 

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Macintosh

  1. Asegúrate de que el dispositivo móvil esté encendido, luego conéctalo a una computadora compatible usando el cable USB provisto.
    Nota If the device is not recognized immediately, pull down the notification panel on the phone to switch the device mode from "Charge Only" to "File Transfer" or "Software Installation" mode.
    Nota If the software doesn't download from your device after plugging into your computer, download from Samsung's website.
    Conecta el USB al dispositivo móvil y a la computadora
  2. From the Macintosh desktop, navigate Finder > Preferences.
    Finder Preferences
  3. En la pestaña General, asegúrate de que los siguientes elementos estén seleccionados:
    • Hard disks
    • External disks
    • CDs, DVDs, and iPods
    Selecciona los elementos
  4. Launch the Finder.
    Inicia Finder
  5. Double-click the Verizon Mobile icon.
    Haz doble clic en Verizon Mobile
  6. When prompted that software is available, click Yes.
    Sí
  7. Comienza el proceso de descarga.
    Proceso de descarga
  8. When the download process has completed, click Install Now.
    "Install Now"
  9. Comienza el proceso de instalación.
    Proceso de instalación
  10. When the installation process has completed click Close.
    Cerrar
  11. Click the Software Upgrade Assistant tray icon to launch the Software Upgrade Assistant.
    Haz clic en el ícono de la bandeja SUA-SRA para iniciar Software Upgrade Assistant

 

Tema relacionado: Software Update - Software Upgrade Assistant

 

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