Verizon Cloud - Windows® - Uninstall and Reinstall

Nota Uninstalling Verizon Cloud also removes the USB drivers that installed along with the app.

  1. Asegúrate de que el dispositivo móvil está desconectado desde tu computadora.
  2. From the Cloud desktop app, click Settings > Sign out from Cloud.
    Nota If prompted to confirm, click Yes.
  3. Close the Cloud desktop app.
  4. From the Windows desktop, navigate: Start > (Settings) > Control Panel > (Programs) Uninstall a Program.
    Nota With Windows XP navigate: Start > (Settings) > Control Panel > Add / Remove Programs.
    Nota With Windows 10, right-click Start then click Programs and Features.
    Nota If any errors occur during the uninstall process, you may need to start Windows in Safe Mode.
  5. Select Verizon Cloud then click Uninstall/Change (Change/Remove).
  6. Haz clic en .
  7. Haz clic en Finish.
  8. Reinicia la computadora.
    Nota Consulta Reiniciar el sistema operativo para obtener asistencia adicional.
  9. Si es necesario, Descarga e instala Verizon Cloud - Windows.
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