Add an Arrival / Departure Alert - Family Locator - Website

Here's info on how to receive alerts when your Family Member enters or exits a location you define, such as a school or home.

Precaución Family Locator transitions to Verizon Smart Family™ effective 1/24/19. Refer to these Preguntas para más información.

Nota Notas:

  • Alert messages sent to email addresses are outside of the Verizon Wireless network and delivery can't be guaranteed.
  • Only the account owner or an account manager with full online access can add arrival/departure alerts. Refer to Roles de cuenta para obtener más información.


  1. From a web browser, sign in to  Mi Verizon.
  2. From the My Verizon Home screen, navigate: Plan > Add-ons and apps.
  3. Haz clic en Administrar tus productos.
  4. From the 'Family Locator' section, click Manage Family Locator.
  5. Click Alerts (located on the right in the Family Locator section).
  6. Click Add an alert.
    Haz clic en Set Up Arrival and Departure Updates
  7. Click Arrival/Departure Alert.
    Haz clic en Set Up Arrival and Departure Updates
  8. Adjust the Arrival & Departure Alert boundary as desired (e.g., 1/2 mile, 1 mile. etc.) then click Next.
    Adjust Geo Fence Area
  9. Click Create.