Sonim XP8® - Windows® Device Manager Conflicts

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Inicia el Device Manager.

  • Windows 10: Right-click Start > Device Manager.
  • Windows 8: Right-click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7: Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Cómo abrir el Windows Device Manager.

Por lo general, estos dispositivos están instalados:
Nota Según la conexión USB seleccionada (por ej., dispositivo de medios, cámara, depuración USB), puede que algunos dispositivos no aparezcan.

  • Android Device: Sonim XP8 Interface
  • Portable Devices: G:\ (drive letter may vary), XP88000
  • Universal Serial Bus controllers: USB Composite Device, USB Mass Storage Device

Nota If a red X, yellow ! or yellow ? displays to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Nota Los problemas de los controladores también pueden indicarse con una etiqueta de entrada del dispositivo Other Devices o Unknown.

Si hay un problema:

  1. Right-click the device then click Update Driver Software.
    Nota If using Windows XP, right-click the device then click Update Driver.
  2. Click Browse my computer for driver software.
    Nota If using Windows XP, select Install from a list or specific location (Advanced) then click Next.
  3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
    Nota Si estás usando Windows XP, verifica que las opciones 'Search for the best driver in these locations' e 'Include this location in the search' estén seleccionadas.
    Nota The driver location can be entered manually or navigated to by clicking Browse.
    Nota Si no se encuentra un software para el controlador, puede que sea necesario actualizar el sistema operativo de Windows.  
  4. Haz clic en Cerrar.
    Nota If using Windows XP, click Finish.