Transfer Contacts - Basic Phone to Basic Phone

Nota Notas:

  • To successfully transfer all your contacts, ensure you've backed up your old phone via Backup Assistant or Cloud before activating your new phone.
  • If your old basic phone isn't working, any contacts that you've backed up can be restored to your new phone.

 

1

Open the menu on your old basic phone

From the main screen of your old basic phone, select Menu.

Utilize the 5-way navigation pad to highlight and the center/OK button to select.

2

Launch the backup app on your old phone

Navigate to one of the following (options vary by phone model):

  • Media Center > Backup Assistant
  • Contacts > Backup Assistant
  • Verizon Apps > Cloud

3

Haz una copia de seguridad de tus contactos

Do one of the following (options vary by phone model):

  • For devices using Backup Assistant, press the right soft key ('Backup Now').
  • For devices using Cloud, press the left soft key ('Back Up Now')
Backup Assistant / Cloud screens

4

Apaga tu teléfono anterior

Once the backup process is complete on the old phone, turn it off to ensure that it doesn't interfere with restoring data to your new phone.

5

Open the menu on your new phone

If necessary, activate your new phone. Once activation is complete, you're ready to transfer your contacts.

  1. From the main screen of the new basic phone, select Menu.
  2. Utilize the 5-way navigation pad to highlight and center/OK button to select.

6

Launch the backup app on your new phone

Navigate to one of the following (options vary by phone model), then follow the on-screen instructions:

  • Verizon Apps > Cloud
  • Contacts > Backup Assistant
  • Media Center > Backup Assistant
    Nota If prompted to enter a PIN, you can view your PIN on the My Verizon website.

7

Ya terminaste

It may take several minutes to download all your contacts to the new phone.

When the data transfer is complete, check your contacts.

 
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