Selecciona tu dispositivo
Samsung Galaxy Note9
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Hotspot móvil 4G LTE MiFi® 5510L Verizon Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
iPad® 2 de Apple®
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence de Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Teléfono residencial de Verizon Wireless
Extensor de red 3G Samsung
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
MiFi® 7730L Jetpack®
Pixel™, Phone de Google
Hotspot móvil 4G LTE Verizon Jetpack® - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ de LG
moto g6
Google Pixel 2
Moto Z Play edición Droid
Extensor de red 4G LTE para Samsung
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX de MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo de Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Enrutador de broadband 4G LTE de Verizon
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Hotspot móvil 4G LTE MiFi® 890L Verizon Jetpack®
LG G5
Samsung Gusto® 3
Hotspot móvil 4G LTE MiFi® 4510L Jetpack®
Internet LTE y teléfono residencial de Verizon
Pixel™ XL, el teléfono de Google
ASUS ZenFone™ V
Moto Z edición Droid
Stylo™ 2 V
Módem USB Global 4G LTE MiFi® U620L de Verizon
Apple® iPhone® 4
Módem USB global 4G LTE Pantech UML290
Samsung Galaxy Core Prime™
LG G4™
Droid Turbo en nylon balístico
Hum+ de Verizon
DuraForce PRO con Sapphire Shield
Samsung Galaxy J1™ prepagado
Samsung Convoy® 4
ZTE Blade™ Vantage prepagado
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ de BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 de LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Hotspot móvil 4G LTE MiFi® 4620L Verizon Jetpack®
LG G3
Verizon - SmartHub con voz de Verizon
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Teléfono residencial inalámbrico T2000 de Verizon
Motorola moto e5 play
Smartphone BlackBerry® Bold™ 9930
LG V30®
Módem USB 4G LTE 551L de Verizon
Módem global USB USB730L Verizon
Samsung Galaxy S® III
Verizon Ellipsis® 10
Extensor de red 4G LTE para Samsung 2
Galaxy J7 V (2da. gen.)
Auto conectado Toyota
Moto G Play
Kyocera DuraXV+
LG V10™
Internet LTE (instalado)
LG Exalt™
Apple® iPad® (6ta Generación) 9.7-pulgadas
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI de MOTOROLA
Galaxy J3 V (3ra. gen.)
Moto X™ de Motorola
DROID RAZR M de MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7 pulgadas)
Brigadier™ de Kyocera
Samsung Galaxy J3 (3ra. gen.)
Mobile Hotspot 4G LTE MiFi® 4620LE Verizon Jetpack®
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Módem USB Verizon 4G LTE UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Hotspot móvil 4G LTE MHS291L Verizon Jetpack®
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2da. gen.)
LG K4™ LTE
Samsung Gusto® 2
Smartphone BlackBerry® Q10
HTC 10™
Hotspot móvil 4G LTE Samsung SCH-LC11 Jetpack®
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9 pulgadas)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5 pulgadas)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Hotspot móvil inteligente Verizon MiFi™ 2200 - OTA
Apple® iPad mini™ con pantalla Retina
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA de MOTOROLA
Samsung Convoy™
Smartphone BlackBerry® Z10
Samsung Galaxy Note® II
DROID RAZR de MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Módem VZW USB760
HTC One M9
Smartphone BlackBerry® Z30
LG Octane™
Smartphone BlackBerry® Bold 9650
Apple® iPad Pro®
Hotspot móvil inteligente Verizon MiFi™2200
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® con Wi-Fi + 4G
Samsung Haven™
Moto X™ (2da gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7 pulgadas)
DROID RAZR MAXX HD de MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Paquete de teléfono IP de escritorio Yealink One TalkSM
LG enV®3
Módem USB LG 4G LTE VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect con Hotspot móvil 4G LTE
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® con Wi-Fi y hotspot MiFi® 2200
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) para Windows®
Hotspot móvil 3G Fivespot™ Global Ready™ de Verizon
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Auto conectado Lexus
Samsung Intensity™
Módem USB global UMW190 de Verizon Wireless
Nokia Lumia Icon
Reloj Urbane™ 2nd Edition LTE
DROID DNA de HTC
G Pad™ 10.1 LTE
Módem USB UM175 Verizon Wireless
G'zOne Type-S de Verizon Wireless
LG VX5400
DROID RAZR HD de MOTOROLA
Lancet™ para Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 de LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX de MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Tarjeta para PC Verizon Wireless PC5750
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ de LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Nexus 7 de Google
Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
DROID 4 de Motorola
Lucid™ de LG
Lancet™
Hydro ELITE de KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Moto X™ - Diseñado por ti (2da generación)
Lucid™2 de LG
LG VX5300
Galaxy Nexus de Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® con pantalla Retina
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ de Motorola prepagado
Motorola Entice™
Samsung SCH-a630
moto z3
Motorola RAZR V3m gris

Activación y configuración por primera vez - Primer uso - Samsung Galaxy Note9

Nota Este dispositivo ya viene con la tarjeta SIM insertada.

Precaución ¿Estás actualizando un dispositivo existente de Verizon Wireless? Yes o No.

  1. If powered off, press and hold the Power button until the 'Samsung Galaxy Note9' screen appears then release.
  2. From the 'Start' screen, select the appropriate language then tap the right arrow icon.
    Nota Espera varios segundos para que se complete la activación.
  3. To continue, from the 'Terms and Conditions' screen, select (check) the following then tap AGREE:
    Nota Review the info before continuing.
    • Términos y condiciones
      Nota Must be selected to continue.
    • Política de privacidad
      Nota Must be selected to continue.
    • Diagnostic data
    • I have read and agree to all of the above.
  4. If presented with the 'Verify your account' screen, do the following:
    1. Ingresa el PIN de la cuenta then follow the onscreen prompts.
      Nota Visita Preguntas frecuentes sobre número de identificación personal (PIN) para obtener más información.
    2. Turn off your old phone to ensure the activation process completes.
  5. From the 'Phone Activation' screen, tap NEXT.
  6. From the 'Set up Wi-Fi' screen, select the network you'd like to connect to and enter the password (if applicable) then tap CONNECT > NEXT.
    Nota If you'd prefer to setup a Wi-Fi connection at a later time, tap SKIP (lower-right).
  7. From 'Google Sign in' screen, perform one of the following:
    • To add an existing account, click aquí.
    • To create a new Google account, click aquí.
  8. From the 'Name' screen, enter your name then tap NEXT.
  9. From the 'Protect your phone' screen, select one of the following then tap NEXT:
  10. From the 'Google services' screen, select any of the following to turn on Interruptor en On o desactivar Interruptor en Off then tap I AGREE (scroll to the bottom).
    • Help apps find location
    • Improve location accuracy
    • Send system data
  11. From the 'Verizon Cloud' screen, tap SIGUIENTE to begin setup.
  12. From the 'Email Accounts' screen, add your email account(s). Click aquí to see how.
  13. From the 'Security & Privacy' screen, review the info then tap ACCEPT to continue.
  14. From the 'Personalize your phone' screen, tap SKIP.
  15. From the 'Setup Wizard is complete' screen, tap DONE.

Verizon Cloud

  1. Tap the items you would like Verizon Cloud to back up then tap NEXT.
    Nota Activado cuando hay una marca de verificación.
  2. Choose how you would like Verizon Cloud to back up content:
    • Wi-Fi Only
    • Both Wi-Fi and Mobile Networks
  3. Tap DONE WITH CLOUD.

Go back to continue with step 12 of first time setup

Configuración de email

  1. Oprime el tipo de cuenta.
  2. Enter the Email address and password then tap Sign in (lower-right).
    Nota Según el tipo de cuenta de correo electrónico, las opciones disponibles pueden variar.
    Nota If Microsoft Exchange Active Sync was selected, then complete these pasos.
  3. Enter the appropriate info (e.g., Username, Password, Security type, etc.) then tap Next.
    Nota Si no tienes la opción, ve al paso 6.
  4. Enter the appropriate info (e.g., SMTP server, Port, Security type, etc.) then tap Next.
  5. Configure account options (e.g., Sync frequency, Inbox download size, etc.) as desired then tap Next.
    Nota Según el tipo de cuenta de email, las opciones disponibles pueden variar
  6. Ingresa el nombre de una cuenta (opcional) y luego oprime Next.
    Nota If presented, ensure a name is entered for outgoing messages
  7. Tap DONE WITH EMAIL.

Go back to continue with step 13 of first time setup

Corporate Email Setup (Exchange Active Sync)

Nota Notas:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a sitio Web.
  • For all advanced-level configuration and troubleshooting, contact your Exchange/IT admin for assistance.

  1. Enter your corporate email address and password then tap SIGN IN (lower-right).
  2. If needed, engage your Exchange/IT admin for additional support on:
    • Email address
    • Server address
    • Domain
    • Port number
    • Username
    • Password
    • Activate device administration
      • To apply corporate security policy (e.g., Set up password, Device encryption).
        Nota La codificación del dispositivo puede exceder los 60 minutos.
    • Sync options (e.g., Email, Contacts, Calendar)

Go back to continue with step 13 of first time setup

Agregar una cuenta de Google existente

  1. Enter the Gmail address then tap NEXT (lower-right).
  2. Enter the password then tap NEXT.
  3. To continue, review the Terms of Service and Privacy Policy then tap I AGREE.
    Nota To review the Terms of Service and Privacy Policy, tap the appropriate link and language then tap Close (at the bottom) when finished.
  4. If presented, tap the Back up to Google Drive switch to turn on Interruptor en On o desactivar Interruptor en Off then tap AGREE.

Go back to continue with step 8 of first time setup

Crear una cuenta de Google nueva

  1. Navigate: More options > Create account.
  2. Enter the appropriate name into the First and Last fields then tap NEXT (lower-right):
  3. Enter your birthday and gender into the appropriate fields.
  4. Enter the desired info into the Username field then tap NEXT.
  5. Enter a password into the following fields then tap NEXT:
    Nota La contraseña debe tener al menos 8 caracteres.
    • Crear contraseña
    • Confirma la contraseña
  6. From the Add your phone number screen, ensure the correct phone number is listed, tap NEXT then tap Verify.
    Nota A verification message is sent to the device.
    Nota If you don't wish to include a recovery phone number, tap Skip.
  7. To continue, review the Terms of Service and Privacy Policy then tap I Agree (lower-right).
    Nota To review the Terms of Service and Privacy Policy, tap the appropriate link and language then tap Close when finished.
  8. If presented, tap the Back up to Google Drive switch to turn on Interruptor en On o desactivar Interruptor en Off then tap AGREE.
  9. From the Thanks screen, tap NEXT.

Go back to continue with step 8 of first time setup

Set up Intelligent Scan

Nota Facial and Iris recognition is utilized to unlock the device.

  1. Review the info then tap CONTINUE.
  2. If presented, select a lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
    Nota Si es necesario, consulta Configurar bloqueo de pantalla para obtener ayuda.
  3. Review the disclaimer then tap NEXT.
  4. Review the info then tap CONTINUE.
  5. Review the info then tap CONTINUE.
  6. While holding the phone 8-20 inches away, position your face within the circle displayed on-screen.
  7. While holding the phone 10-14 inches away, open your eyes wide and look at the screen.
    Nota Position your eyes within the circles shown on the screen until your irises have been registered.
    Nota If necessary, follow any additional instructions to complete the process.
  8. Tap NEXT to continue.

Go back to continue with step 9 of first time setup

Set up Face Recognition

Nota El reconocimiento facial se usa para desbloquear el dispositivo.

  1. Review the disclaimer then tap OK.
  2. Review the info then tap CONTINUE.
  3. If presented, select a lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
    Nota Si es necesario, consulta Configurar bloqueo de pantalla para obtener ayuda.
  4. Review the info then tap CONTINUE.
  5. While holding the phone 8-20 inches away, position your face within the circle displayed on-screen.
  6. From the Faster recognition screen, tap the switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap OK (at the bottom).
    Nota When off, greater security is provided making it harder to unlock your phone using an image or video.
  7. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap DONE.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.
  8. If presented, tap TURN ON.

Go back to continue with step 9 of first time setup

Set up Fingerprint Scanner

Nota Se usa una huella dactilar para desbloquear el dispositivo.

  1. If presented, tap CONTINUE and select a lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
    Nota Si es necesario, consulta Configurar bloqueo de pantalla para obtener ayuda.
  2. To register your fingerprint, swipe your fingertip down over the sensor (back of the device; below the camera) to scan.
    Nota View the on-screen tutorial for assistance.
    Nota Repeat this step as necessary until the process is complete.
  3. Tap DONE (lower-right).
  4. From the Try it out screen, touch the fingerprint sensor to unlock.
  5. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap DONE.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.
  6. If presented, tap TURN ON (lower-right).

Go back to continue with step 9 of first time setup

Set up Iris Scanner

Nota Iris recognition is utilized to unlock the device.

Precaución Precaución:

  • To protect your eyes, keep the screen at least 8 inches away during iris recognition.
  • Don't attach unapproved screen protectors (privacy protection films, tempered glass protectors, etc.) to your device.
  • Don't use iris recognition with infants. Doing so may damage their eyesight.
  • Anyone with a history of symptoms linked to an epileptic condition should consult with a physician prior to using the iris scanner.

  1. Review the disclaimer then tap NEXT > OK.
  2. If presented, tap CONTINUE.
  3. If presented, select a lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
    Nota Si es necesario, consulta Configurar bloqueo de pantalla para obtener ayuda.
  4. Review the info then tap CONTINUE.
  5. While holding the phone 10-14 inches away, open your eyes wide and look at the screen.
    Nota Position your eyes within the circles shown on the screen until your irises have been registered.
    Nota If necessary, follow any additional instructions to complete the process.
  6. Review the info then tap the right Arrow icon > (lower right) to continue.
    Nota Repeat this step until all notifications are read.
  7. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap DONE.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.
  8. If presented, tap TURN ON.

Go back to continue with step 9 of first time setup

Set Up Pattern Lock

Nota Se crea un patrón de desbloqueo para acceder al dispositivo.

  1. Tap Pattern.
  2. From the Secure Startup screen, select one of the following then tap CONTINUE:
    • Require pattern when phone turns on
    • Do not require
  3. Draw an unlock pattern (connecting at least 4 dots) then tap CONTINUE.
  4. Draw the same pattern again then tap CONFIRM.
  5. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap NEXT.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.

Go back to continue with step 9 of first time setup

Set Up PIN Lock

Nota A PIN is created to access the device.

  1. Tap PIN.
  2. From the Secure Startup screen, select one of the following then tap CONTINUE:
    • Require pattern when phone turns on
    • Do not require
  3. Enter a numeric PIN (4 to 16 digits) then tap CONTINUE.
  4. Re-enter the numeric PIN then tap OK.
  5. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap NEXT.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.

Go back to continue with step 9 of first time setup

Set Up Password Lock

Nota Se crea una contraseña para acceder al dispositivo.

  1. Tap Password.
  2. From the Secure Startup screen, select one of the following then tap CONTINUE:
    • Require pattern when phone turns on
    • Do not require
  3. Enter a password (4 to 16 characters, including at least one letter) then tap CONTINUE.
  4. Re-enter the password then tap OK.
  5. If presented, tap the Notifications switch (upper-right) to turn on Interruptor en On o desactivar Interruptor en Off then tap NEXT.
    Nota When on, configure any of the following:
    • Hide content
      Nota Tap to turn on or off.
    • Notification icons only
      Nota Tap to turn on or off.
    • Transparency
      Nota Slide the blue bar left or right to adjust the level while viewing the preview at the top.
    • Auto-reverse text color
      Nota Tap to turn on or off.
      Nota Reverses the color of notification text based upon background color.

Go back to continue with step 9 of first time setup

Existing Customers (Only Applies if Upgrading from a Verizon Device)

Nota If you're upgrading from iPhone®, you need to desactivar iMessage antes de activar tu nuevo teléfono.

  1. Save Contacts and Content from your Original phone using the Transfer Wizard.
  2. Comienza el proceso de activación llamando al (877) 807-4646 desde cualquier teléfono que no sea tu nuevo teléfono y sigue las indicaciones.
    Nota Have your Customer Receipt available because you are asked to confirm purchase information.
  3. Turn off your Original phone.

Go back to continue with step 1 of first time setup

Desactiva iMessage®

  1. On your iPhone go to Settings.
  2. Oprime Messages.
  3. If the indicator next to the iMessage switch is green, tap or slide the switch to turn it off.
    Nota When the feature is turned off, the switch is all white.

Go back to continue with step 1 of Existing Customer setup

¿Aún tienes preguntas?


Visita los foros de la comunidad

Pregunta o comparte tus opiniones sobre productos y servicios de Verizon Wireless.

Visita la comunidad

Háblanos en Twitter

¿Tienes una pregunta? Nos complace ayudarte.

Tuitea @VZWSupport

Conéctate con nosotros en Messenger

Publica una pregunta y obtén una respuesta de un experto de Verizon.

Pregunta en Messenger

Obtén ayuda en una tienda

Visita una tienda para recibir asistencia detallada y personal de un experto de Verizon.
isTealiumFlag=true