Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Turn Voice & Video On / Off - HD Voice

Precaución If located in Alaska, it is not recommended to turn off VoLTE for troubleshooting purposes as it causes the device to roam off the Verizon wireless network.

Nota Notas:

  • If enabling, ensure HD Voice & Video features are activados.
  • Estas indicaciones permiten habilitar o deshabilitar las funciones de videollamadas o llamadas de voz HD.


  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Nota These instructions only apply to modo estándar and the default Home screen layout.
  2. Navigate: Settings Ícono Settings > Connections > Advanced Calling.
  3. Oprime Advanced Calling.
  4. Tap the Advanced Calling switch (upper-right) to turn  on Icono de control On o desactivar ícono de interruptor Off.
  5. When turned on, tap one of the following:
    • HD Voice and Video calling
    • HD Voice only


Nota For additional info, see these HD Voice FAQs.