Samsung Galaxy S9 / S9+ - Soft Reset (Frozen / Unresponsive Screen)

View this info if your device is frozen or unresponsive.

Nota Notas:

  • Este dispositivo tiene una batería no extraíble. This process can be used to simulate a "battery pull" when the device is unresponsive, frozen, or doesn't power on.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Press and hold the Power+Volume down buttons until the device powers off (approx. 10 seconds).
    Nota Allow several seconds for the Maintenance Boot Mode screen to appear.
    Botones Power y Volume Down
  2. From the Maintenance Boot Mode screen, select Normal Boot.
    Nota Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select.
    Nota Allow up to 90 seconds for the reset to complete.
    Maintenance Boot Mode with Normal Boot

Tema relacionado: Video icon Unfreeze Your Device