Samsung Galaxy S9 / S9+ - Windows® Device Manager Conflicts

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Inicia el Device Manager.

  • Windows 10
    • Right-click Start > Device Manager.
  • Windows 8
    • Right-click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Cómo abrir el Windows Device Manager.

Por lo general, estos dispositivos están instalados:
Nota Depending upon the selected USB connection (e.g. Charging, File Transfer, USB debugging, etc.), some of the devices may not appear.

Módems
Módem USB móvil SAMSUNG
Dispositivos portátiles
G:\ (drive letter may vary)
Galaxy S9
Teléfono SAMSUNG con Android
Interfaz SAMSUNG Android ADB
Controladores de bus serial universal
Dispositivo compuesto USB móvil SAMSUNG
Dispositivo compuesto USB

Nota If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Nota Los problemas de los controladores también pueden indicarse con una etiqueta de entrada del dispositivo Other Devices o Unknown.

Si hay un problema:

  1. Right-click the device then click Update Driver Software.
    Nota If using Windows XP, right-click the device then click Update Driver.
  2. Click Browse my computer for driver software.
    Nota If using Windows XP, select Install from a list or specific location (Advanced) then click Next.
  3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
    Nota Si usas Windows XP, asegúrate de marcar Search for the best driver in these locations e Include this location in the search.
    Nota The driver location can be entered manually or navigated to by clicking Browse.
    Nota If the driver software is not found, a Windows operating system update may be needed.
  4. Haz clic en Cerrar.
    Nota If using Windows XP, click Finish.
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