One Talk Mobile App / Native Dialer - Park / Retrieve Call

Nota Notas:

  • Native Dialers and Mobile app users will not receive a notification in the app or smartphone when a call is parked to their extension or phone number.
  • Native / Enhanced Dialer and mobile app users can park a call.

Aplicación móvil
Native Dialer

Aplicación móvil

  1. While on active call, start a new call on the smartphone:
    • For Android devices, tap New Line to start a new call.
      Android Park call
    • For iOS devices, tap New line to start a new call.
      iOS park call
  2. Dial **25.
    Nota User hears a message stating, 'Please dial the number where you want to park your call followed by # or dial # to park the call against your number.'
  3. Tap the Dialer/Keypad.
  4. Enter the appropriate 10-digit number or the extension number followed by #.
  5. To retrieve a parked call, dial **88 + extension or the 10-digit phone number.

Arriba

Native Dialer

  1. While on an active call, start a new call on the smartphone:
    1. For Android devices, tap Add Call to start a new call.
      Android native dialer add a call
    2. For iOS devices, tap add call to start a new call.
      iOS native dialer add a call
  2. Dial **25.
    Nota User hears a message stating, 'Please dial the number where you want to park your call followed by # or dial # to park the call against your number.?
  3. Tap the Dialer/Keypad.
  4. Enter the appropriate 10-digit number or the extension number followed by #.
  5. To retrieve a parked call, dial **88 + extension or the 10-digit phone number.

Arriba

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