My Verizon app - Add a New Line of Service

Follow these steps if you'd like to add a new line of service to your existing account.

Precaución Only an Account Owner or Account Manager can add a new line of service via the My Verizon app. Here's more info on roles de cuenta.

Nota Notas:

  • Asegúrate de que tu aplicación esté actualizada ya que los siguientes pasos se aplican a la versión más actual.
  • My Verizon app solo está disponible para los dispositivos Android™ con 4.0 o posterior y dispositivos Apple® con iOS 10.0 o posterior. Para los otros dispositivos, visita para ingresar y administrar tu cuenta.


  1. From the Home screen, tap the My Verizon app or navigate: Apps > My Verizon.
  2. Toca el ícono Menú Ícono de menú (located in the upper-left) then tap Devices.
  3. Toca Agregar dispositivo.
    Add device button
  4. Tap Purchase a new device then tap Next (located at the bottom):
    Comprar un nuevo dispositivo
  5. Select a trade-in option then tap Next:
    Nota Seleccionado cuando haya una marca de verificación.
    • Yes, trade in a device that's been active on my account.
      Nota If trading in:
      1. Answer the trade-in value questions then tap Next.
      2. Once trade-in value displays, tap either 'No thanks' or 'Accept credit'.
    • No, no intercambiaré un dispositivo.
  6. Follow the on-screen prompts to select and customize your new device.
  7. Oprime Next.
  8. Select a payment option (device payment or retail price) then tap Next.
  9. Enter the 5-digit zip code for the new number then choose the first 6 digits of your number by tapping the 'Phone number' dropdown menu then tap Next.
    Nota Area code is based on ZIP code entered.
    Enter ZIP code and choose phone number
  10. Select an equipment protection plan or decline equipment protection then tap Save.
  11. Add any applicable accessories then tap Next.
  12. Review your cart then tap Check out.
    Review cart screen
  13. If prompted, enter your My Verizon password.
  14. Tap the Address, Shipping method and Payment method fields to edit as needed.
  15. To continue, tap the Circle icon to acknowledge you have read and agreed to the Verizon Wireless Customer Agreement.
  16. Tap Place Order then tap Done.


Tema relacionado: Ver estado del pedido