Transferir contenido - Apple® iPhone® a Android™

Nota Notas:

  • No te preocupes, podemos ayudarte. Nos aseguraremos de que todas tus fotos, contactos y contenido se transfieran de un teléfono al otro sin problemas.
  • If you're moving to a Samsung Galaxy device, Samsung Smart Switch™ is an easy way to transfer your content.

Fotos y videos
Información adicional


  1. If you already have a Google™ / Gmail™ account on the iPhone, your contacts should automatically transfer to your new Android phone.
    Nota If you do not have a Google account, follow these directions to create one.
    1. En la pantalla de inicio, ve hasta: Settings Ícono Settings > Mail > Accounts.
    2. Tap Add Account then select Google.
    3. Tap More options then tap Create account.
    4. Enter the account info (e.g., Name, Email, Password, etc.) then, if applicable, tap Next (upper-right).
    5. Turn on Contacts switch Interruptor activado then tap Save (upper-right).
  2. Upon activating the new Android phone, use the same Google account as the main Google account for the device. This automatically syncs the contacts to your new device via Google.


Fotos y Videos

Nota The following steps are for iCloud® or Photos for iOS users; if you use other photo apps (e.g., Flickr®, Photobucket®, Dropbox™, etc.), ensure you download and/or sign in to these on your Android phone.

  1. If you use iCloud to back up your media, from the Home screen of your iPhone, tap Settings.
    Nota If you do not use iCloud to back up your media or you store your original photos on your phone, skip to paso 13.
    Oprime Settings
  2. Tap the Apple profile at the top of the Settings menu.
    Oprime el perfil de Apple
  3. Oprime iCloud.
    Nota Si se te solicita, ingresa la identificación de Apple y la contraseña y luego oprime Iniciar sesión.
    Oprime iCloud
  4. Tap Photos.
    Nota If you do not use iCloud to back up your media, skip to paso 13.
    Oprimir Photos
  5. Tap iCloud Photo Library to turn on Control On.
    Tap iCloud Photo Library
  6. Tap the iCloud back arrow (upper-left).
    Tap the iCloud Back Arrow
  7. Oprime iCloud Backup.
    Oprime iCloud Backup
  8. Tap the iCloud Backup switch to turn on Control On.
    Nota Si se te solicita, oprime OK.
  9. Tap Back Up Now to do a final sync with iCloud.
    Nota A Wi-Fi connection is needed to start the backup. If not connected to Wi-Fi, follow the below instructions to turn on and continue:
    Oprime Back Up Now
    1. To get back to the main settings menu, navigate: iCloud > Apple ID > Settings (upper-left).
      Settings Screen
    2. Oprime Wi-Fi.
      Tap WiFi
    3. Make sure the Wi-Fi switch (upper-right) is turned on Control On.
    4. From the 'Choose A Network' section, tap the preferred network.
      Choose a Network Screen
    5. If prompted, enter the appropriate password then tap Join (upper-right) then press the Home key.
      Click Join
  10. From the computer, navigate to and sign in to your iCloud account.
  11. Click Photos.
  12. Select the pictures/videos to be moved to the computer and click the Download icon then skip to step 14.
  13. If you do not use iCloud for backing up media, create a folder for your picture and videos on the computer and transfer the photos and videos via USB to the Windows computer.
    Nota For Mac users, transfer info can be found aquí.
    1. Right-click on an empty space on the desktop and hover the mouse pointer over New and click Folder then name it and click Enter.
    2. With the iPhone plugged into the computer, open up File Explorer on the computer and click on the iPhone device name.
    3. On the computer, navigate: Internal Storage > DCIM > then select folder(s) (e.g., 100APPLE, 101APPLE, etc.).
    4. Right-click on the selected folder(s) then left-click Cut or Copy.
    5. Right-click the designated folder and click Paste.
  14. Connect the Android phone to the computer and transfer the photos and videos to the device from the computer.



Nota The following steps are for iTunes; if you use other music apps (e.g., Spotify®, Amazon® Music, Shazam®, etc.), ensure you download and/or sign in to these on your Android phone.

  1. Connect your iPhone to your computer and verify your music is in iTunes on the computer.
  2. Based on the computer's operating system, locate your music files:
    • Windows 7 or later (XP and Vista are not supported on iTunes 12.2 or later) - Open C:\Users\username\My Music\iTunes.
    • Mac - From the Finder top menu, click: Go > Home > Music > iTunes.
  3. Transfer music via USB to the Android phone.
    Nota For help with file compatibility issues, refer to this información to make compatible with the Android device.


Información adicional