Samsung Galaxy J3 Eclipse / Galaxy J3 Mission - Turn Voice & Video On / Off - HD Voice

Precaución Precaución:

  • HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
  • HD Voice on the smartphone must be turned on if you use a 4G Network Extender.
  • If located in Alaska, it's not recommended to turn off HD Voice for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.


Nota Notas:

  • HD Voice calling requires both parties to be in Verizon 4G LTE coverage area, have HD voice capable devices and be provisioned for HD Voice to do simultaneous voice and data.
  • El servicio de voz HD se incluye en los planes de voz actuales y los minutos se facturan como llamadas de voz regulares.


  1. Ensure HD Voice is activados.
  2. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Nota Estas instrucciones son válidas para el modo estándar únicamente.
  3. Navigate: Settings Ícono Settings > Connections > Advanced calling.
  4. Tap Advanced calling.
  5. Tap the Advanced Calling switch to turn on Ícono de interruptor On o desactivar ícono de interruptor en Off.
  6. If presented with a confirmation screen, tap OK.
    Nota Revisa la nota legal sobre facturación y uso de data.
    Nota Cuando las videollamadas estén activadas, otras personas podrán ver que tu teléfono tiene videollamadas.


Nota For additional info, see these HD Voice FAQs.