Install Device Software Update - Arlo Go

Nota Don't disconnect your camera, open the battery door, or remove the battery while the firmware update is in progress. Doing so may damage it.

Nota Notas:

  • Firmware updates are released automatically to all connected Arlo devices.
  • Automatic updates occur between 3:00 a.m. and 5:00 a.m. to minimize camera downtime.
  • If the firmware update is a major one, you might be unable to stream from your camera until your firmware is updated.

You can wait for the automatic update, or you can update manually following these steps:

  1. Launch the Arlo app on your smartphone or navigate and log in to the admin site via a browser.
    Nota The website URL is: https://arlo.netgear.com/
    Nota Supported browers are Internet Explorer 10 or later, Microsoft Edge, Firefox 3.5 or later, Safari 3 or later, Chrome (latest version).
    Nota The Arlo app is available via the Google Play and Apple App stores.
  2. From the top menu, tap or click Settings (upper-right, to the right of Mode).
  3. Tap or click the appropriate camera.
    Nota Multiple cameras may appear.
  4. Tap or click Device Info.
    Nota May require scrolling to the bottom.
  5. Tap or click Firmware.
  6. Tap or click Update.
    Nota The camera's LED blinks blue and amber Blinking blue and amber while the firmware is downloading and installing.
    Nota El proceso puede demorar varios minutos en completarse.
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