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First time setup and activation - out of the box experience - Wear24™

Nota In order to activate the watch, it must be paired with a capable smartphone. Once the initial pairing is complete, if the watch is to be used as a stand-alone device, it must have its own mobile number and be provisioned with the appropriate 'Connected Devices with Voice' SFO. For more info refer to Codes/Pricing: The Verizon Plan. To add a new line of service, transfer to Telesales using CTI.

Precaución This article only applies to watches that haven't updated to the Wear 2.x software. If your watch has been previously activated, refer to Activación y configuración inicial.

Nota Para seguir los pasos que aparecen a continuación, necesitas:

  • ensure your smartphone is running Android OS 4.3 (or higher) or iOS 9 (or higher).
    Nota You can navigate to the Wear OS by Google website using your smartphone to verify compatibility.
  • ensure your smartphone's Bluetooth feature is turned on.
  • ensure the Wear OS by Google app is installed (Android, Apple iOS) and updated (Android, Apple iOS) on your smartphone.
  • keep the watch near your smartphone throughout the entire process.

Follow these steps on your watch to begin the pairing process:

  1. From the Welcome screen, swipe left to begin.
  2. Tap the desired language to continue.
  3. If presented, review the Privacy Policy then tap the Check mark icon Ícono de la marca de verificación para continuar.
  4. From the Connect your watch to a power source screen, swipe left to continue.
  5. From the Let's start by pairing with your phone screen, swipe left to continue.
  6. From the download screen, swipe left to display the watch name/code.

Follow these steps on your companion smartphone to complete the pairing process:
Nota Depending upon the type of smartphone and software version used, some steps may differ or not appear at all.

  1. Open the Wear OS by Google app.
  2. To begin, tap SET IT UP.
  3. To continue, review the Terms of Service and Privacy Policy then tap AGREE (lower-right).
  4. If prompted to turn on location, tap TURN ON > ALLOW.
  5. Select the appropriate watch name.
    Nota If necessary, view the watch display for the correct name.
    Nota If necessary, tap the Refresh icon Ícono de actualización.
  6. When prompted, tap Pair or OK.
    Nota If necessary, view the watch display for the correct code.
    Nota Allow several minutes for the pairing, syncing and updating processes to complete.
    Nota On average, each app takes 32 seconds to sync. The display indicates whether it is updating or syncing.

Follow these steps on your companion smartphone to complete initial setup:
Nota Depending upon the type of smartphone and software version used, some steps may differ or not appear at all.

  1. From the Stay connected to Wi-Fi screen, tap CONNECT (lower-right).
  2. If presented, complete all remaining steps (e.g., Chat with your friends, Check yout calendar, etc.) by selecting the appropriate option(s).
  3. From the You're all set screen, tap DONE (lower-right).

Follow these steps on your watch to update the software:
Nota If prompted to Get Connected or Set up calling, tap Not now or dismiss the notification.

  1. Connect your watch to a red Wi-Fi.
    Nota Your watch can download the update while Bluetooth paired to your companion smartphone (using the smartphone's mobile data connection), however, the download time is much longer and could result in data overages.
    Nota To ensure the Wi-Fi connection is used, turn Bluetooth off on your companion smartphone.
  2. Place your watch in the cradle to cargo.
    Nota The download and/or install prompts may not appear until the watch is 50% charged.
  3. If prompted, swipe left to begin the download.
    Nota The download time varies depending upon data connection speed.
    Download notification screen
  4. If prompted, swipe left to begin the install.
    Install notification screen
  5. From the Ready to install screen, tap the Check mark icon to begin.
    Nota Allow approximately 10 minutes for the install and reboot processes to complete.
    Pantalla de listo para instalar
  6. From the Welcome to Wear OS by Google 2.0 screen, tap the display to begin then complete any remaining setup steps.
    Nota If turned off during step 1, turn your companion smartphone's Bluetooth feature on.
    Nota Si es necesario, consulta Activación y configuración inicial.
    Pantalla de bienvenida

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