Fix Screen Overlay Detected Error - Samsung

Nota If you see a 'Screen overlay detected' error (see example image below), it's caused by conflict between a running app and a newly installed app requesting permission to display info on multiple screens (e.g., messengers, alerts, battery status, etc.)

Screen Overlay Detected Error

Android 8.x (Oreo) or Android 9.x (Pie)
Android 7.x (Nougat)
Android 6.x (Marshmallow)

 

Android 8.x (Oreo) or Android 9.x (Pie)

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Nota These instructions only apply to Standard mode and the default Home screen layout.
  2. Tap the Settings icon Ícono Settings.
  3. Tap Apps.
  4. Tap the Menu icon Action overflow icon (upper-right) then tap Special access.
  5. From Special access, tap Draw over other apps
  6. From Draw over other apps, tap any app on the list that was causing errors to turn the permissions off  Interruptor en Off.
  7. From a Home screen, relaunch the app.
  8. Tap the available permissions (e.g., Permit Drawing over other apps, Contacts, etc.) to turn on Interruptor en On o desactivar Interruptor en Off.
    Nota Repeat steps (5-7) as needed to identify the app causing the notifications.
    Nota Alternatively, place the device into Modo de seguridad then repeat steps (5-7).

 

Arriba

 

Android 7.x (Nougat)

  1. Tap the Settings icon.
    Nota If not available, navigate: Apps > Settings.
  2. Tap Applications then tap Application manager.
    Nota Alternatively, tap Apps then tap Application manager.
  3. Oprime el ícono Menu Action overflow icon (upper-right) then tap Special access.
  4. From Special access, tap Draw over other apps.
  5. From Draw over other apps, tap any app on the list that was causing errors to turn the permissions off  Interruptor en Off.
  6. From a Home screen, relaunch the app.
  7. Tap the available permissions (e.g., Permit Drawing over other apps, Contacts, etc.) to turn on Interruptor en On o desactivar Interruptor en Off.
    Nota Repeat steps (5-7) as needed to identify the app causing the notifications.
    Nota Alternatively, place the device into Modo de seguridad then repeat steps (5-7).

 

Arriba

 

Android 6.x (Marshmallow)

  1. Tap the Settings icon.
    Nota If not available, navigate: Apps > Settings.
  2. Tap Applications then tap Application manager.
  3. Oprime el ícono Menu Action overflow icon (upper-right) then tap 'Apps that can appear on top' or 'Draw over other apps'.
  4. Tap the Dropdown icon Icono de menú desplegable(upper-left) then select, Apps with permission.
  5. Tap any app on the list that was causing errors to turn the permissions off  Interruptor en Off.
  6. From a Home screen, relaunch the app.
  7. Tap the available permissions (e.g., Permit Drawing over other apps, Contacts, etc.) to turn on Interruptor en On o desactivar Interruptor en Off.
    Nota Repeat steps (4-6) as needed to identify the app causing the notifications.
    Nota Alternatively, place the device into Modo de seguridad then repeat steps (4-6).

 

Arriba

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