Factory Data Reset (Powered On) - Wear24™

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Precaución Performing a factory data reset removes all data from the device. Only perform a reset if absolutely necessary.

Nota Una método de restablecimiento alternativo is available if the device can not be powered on and is unresponsive.

  1. From the Home screen, press the Power button to display the menu.
    Nota The Power button is located on the right edge.
    Power button with Menu
  2. Oprime Configuración.
    Pantalla Apps con Settings
  3. Tap System.
    Settings y opción System
  4. Tap Disconnect & reset.
    System with Disconnect & reset
  5. Review the disclaimer then tap the Check mark icon Ícono de la marca de verificación para confirmar.
    Nota Espera varios minutos para que se realice el restablecimiento de datos de fábrica y se reinicie para completar.
    Nota Si corresponde, configura tu dispositivo.
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