Initial Setup - Software Upgrade Assistant (Quanta)

Nota Notas:

  • This shows you how to install the Quanta Upgrade Assistant on your PC or Mac to use if the Over the Air software upgrade fails.
  • If the update fails to install, please refer to the Software Repair Assistant para más información.

Nota Ensure the following system requirements are met prior to installation of the Software Upgrade Assistant (SUA):

  • Windows XP (SP1, SP2 or SP3), Windows Vista, Windows 7, Windows 8, Windows 10, MAC OS 10.6 and later versions.
  • PIII 1000 MHz CPU o superior
  • 512 MB de RAM o más
  • Como mínimo 3 GB de espacio disponible en el disco duro
  • VGA 1024x768 o superior
  • cable USB
  • Conexión a internet de alta velocidad
  • La versión más reciente del software estará disponible en la herramienta SUA/SRA dentro de una semana a partir del lanzamiento de la nueva actualización de software. During this time, the SUA/SRA is unavailable for usage.

 

Windows®
Macintosh®

 

Windows

  1. Ensure the wireless device is powered on and unlocked (if device lock-enabled) then connect it to a compatible computer using a USB cable. Cuando esté conectado, en la computadora se abrirá una ventana emergente de reproducción automática.
    Nota Once connected, ensure the CD-ROM feature is enabled on the device.
    Conecta el USB al dispositivo móvil y a la computadora
  2. From the AutoPlay pop up window, click Setup.exe.
    Nota If the AutoPlay pop up window is not available, If the AutoPlay pop up window is not available, open Windows Explorer then click CD Drive Installer and double-click the setup.exe file to launch.
    Nota For Windows 8 and 10, right-click on the Start menu icon then click File Explorer. Look under "Devices and drives" and click CD Drive: Verizon Mobile.
    Nota Once the download process is complete, the Assistant checks for software updates.
  3. From the Welcome screen, click Yes to continue.
    Nota The software upgrade assistant downloads and installs 3 packages.
    Pantalla de bienvenida
  4. Once the installation process is complete, click FINISH.
    Nota Click the "Open Verizon Software Assistant next" checkbox to open the SUA and continue with the software upgrade.
    Pantalla de bienvenida

 

Tema relacionado: Software Update - Software Upgrade Assistant

 

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Macintosh

  1. Ensure the wireless device is powered on and unlocked (if device lock-enabled),then connect it to a compatible computer using a USB cable.
    Nota Once connected, ensure the CD-ROM feature is enabled on the device.
    1. From the device, swipe down on the status bar (located at the top).
    2. Tap the USB connection entry.
    3. Tap Software Installation mode.
  2. From the CD-ROM pop-up, double-click setup.dmg, then drag the SUA icon to the Application folder.
    Pantalla de bienvenida
  3. Double-click the Software Upgrade Assistant app.
    Pantalla de bienvenida
  4. On the Welcome screen, click NEXT to install the Software Upgrade Assistant.
    Pantalla de bienvenida
  5. When the installation process is complete, click FINISH.
    Nota Click the "Open Verizon Software Assistant next" checkbox to open the SUA and continue with the software upgrade.
    Pantalla de bienvenida

 

Tema relacionado: Software Update - Software Upgrade / Repair Assistant

 

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