Windows® 10 - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

Nota If your device isn't running Windows 10, refer to the Windows 8 instructions.

  1. From the Home screen, navigate: Settings icon Ícono Settings (located in the lower-left) > Accounts > Email & app accounts.
    Nota If the Windows Settings options are not visible, tap or click the Settings Home icon Settings Home icon (located in the upper-left) to go to the Settings home page.
    Nota Utilize the touchscreen (if available) or mouse to select on-screen options.
  2. From the right-pane, tap the account to remove then tap Manage.
  3. Tap Delete account.
  4. From the prompt, select Delete to confirm.

 

Tema relacionado: Configurar correo electrónico corporativo

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