Unblock SIM PIN - Windows 10

Nota La clave de desbloqueo de PIN (PUK) se usa para restablecer una tarjeta SIM bloqueada.

  • Para las cuentas con servicio pospagado, debes obtener el PUK en el sitio web de Mi Verizon antes de proceder.
  • Para las cuentas prepagadas, contacta con el servicio al cliente para obtener el PUK antes de continuar.
  • If your device isn't running Windows 10, refer to the Windows 8 instructions.

 

  1. From the Home screen, navigate: Settings icon Ícono Settings (located in the lower-left) > Network & Internet.
    Nota If the Windows Settings options are not visible, tap or click the Settings Home icon Settings Home icon (located in the upper-left) to go to the Settings home page.
    Nota Utilize the touchscreen (if available) or mouse to select the on-screen options.
  2. From the left-pane, select Cellular.
    Network & Internet with Cellular
  3. From the Cellular section (located on the right), select Verizon Wireless (LTE).
    Cellular section with Verizon Wireless connection
  4. Select Advanced options.
    Verizon Wireless connection with Advanced options
  5. From the "Security" section, tap or click Unblock PIN (may require scrolling to the bottom).
  6. From the "Unblock your PIN" screen, enter the appropriate information into the following fields:
    Precaución Si ingresas un PUK no válido demasiadas veces, puede que la tarjeta SIM se deshabilite de manera permanente.
    • PUK
    • Enter new PIN
    • Confirm new PIN
  7. Tap or click OK.
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