Descargar e instalar - My Verizon App - Android® y Apple® iOS

Nota Learn how to download and install the My Verizon app to your Android or iPhone device.

To download the My Verizon app, select one of the following:

  • Android
    Nota Supported on smartphones and tablets running 4.0 or higher. For all other devices, visit to ingresa and manage your account.
  • iOS
    Nota Supported on iPhones (excludes Apple® iPhone® 4 / 4s) and iPads running iOS 10.0 or higher. Para los demás dispositivos, visita para  ingresar  y administrar tu cuenta.



Nota Notas:

  • The My Verizon app is usually pre-installed on the device; navigate: Apps > Verizon folder > My Verizon.
  • If the app is uninstalled, follow the instructions below:


  1. From a Home screen, tap Play Store Ícono Play Store.
    Nota May need to navigate: Apps > Google > Play Store.
    Nota To access Google PlayTM Store, a is required.
    Nota Si están disponibles, revisa los términos y condiciones de Google Play y luego oprime Accept para continuar.
  2. Tap the Google Play search bar (at the top) then enter and select the My Verizon app.
  3. Toca Install.
  4. To launch the app, tap Open.
    Nota To exit without launching the app, tap the Home icon (located at the bottom).





Nota Notas:


  1. En la pantalla de inicio, oprime App Store.
  2. Tap Search (located at the bottom).
  3. Tap Search (located at the top) to enter "My Verizon app" then tap Search.
  4. Tap Free or the Cloud Download icon.
  5. Si se te solicita, oprime Install.
  6. Si se te solicita, oprime Use Existing Apple ID.
    Nota An Apple ID is required for app downloads; it is the email address associated with the account.
    Nota If you have Face ID enabled on the Apple iPhone X, double-tap the Side button then look at your screen to verify purchase.
  7. Ingresa la identificación de Apple y la contraseña y luego oprime OK.
  8. The My Verizon app is downloaded to the Home screen.
  9. From the Home screen, tap My Verizon.
  10. If prompted to "Allow My Verizon to access your location even when you are not using the app?", tap the desired option:
    • Don't allow
    • Allow
  11. If prompted with "My Verizon would like to send you notifications", tap the desired option:
    • Don't Allow
    • OK