One Talk℠ Desk Phone - Check Internet Connectivity

Nota The following is provided for informational purposes only. Contact your IT administrator to verify the following information.

  1. Check for proper installation:
    1. Ensure the phone is properly plugged into a functional AC outlet (if not connected via Power over Ethernet (PoE)).
    2. Ensure the Ethernet cable is plugged into the Ethernet port on the back of the phone.
    3. Ensure the switch or hub in your network is operational.
  2. Check phone status to view network WAN IP address to confirm that the device has received an IP address from the router.
    • T41 model:
      Nota Navigate: Menu > Status > IP address
    • T41S/SW, T42S and T46S/SW models:
      Nota Navigate: Menu > Status > IPv4 Address / IPv6 Address
    • T46/46G model:
      Nota Navigate: Menu > Status > IPv4
    • T49 model:
      Nota Navigate: Menu > Status > Network > IPv4
    • CP860 conference model:
      Nota Navigate: Menu > Status > Network > Ipv4
    • One Talk DECT IP Cordless Phone - W56HV Handset model:
      Nota Navigate: OK Navigational Key > Status > Base
    • CP920 conference model:
      Nota Navigate: Menu > Status > IPv4
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