Download and Install - Mobile App - One Talk℠

Nota Notas: 

  • Para activar, se necesita una dirección de EE. UU. válida para la función E911.
  • Wi-Fi Calls always originate in the U.S., even when you're outside of the US.
    • Calls to US numbers are not billed (except for 411 or other premium calls).
    • Las llamadas a números internacionales se facturan de acuerdo con el plan de larga distancia internacional del cliente.
  • Una restablecimiento parcial is needed on the desk phone when a new endpoint is added to the One Talk MDN.

 

  1. Download the Verizon One Talk app from the Apple App store o Google Play Store.
    Nota One Talk app is supported on the following Operating Systems:
    • iOS 9.0 and above
    • Android 5.0 and above
  2. Launch the One Talk app.
    Nota Splash screen displays for a short while.
  3. If presented, tap Allow to accept app permissions.
  4. Enter the One Talk number and the preferred name then tap Request PIN.
    Nota If using a desk phone's One Talk number in the mobile app then the desk phone must be set up & activated prior to app authentication process.
    Nota Ensure customer has a valid email address in Mi Negocio
    Nota If an email is not received then engage the IT team to whitelist this email domain - vzwmail@ecrmemail.verizonwireless.com
    Solicitar PIN
  5. Enter the PIN number sent via email then tap Activate PIN.
  6. From "Setup your Device & Profile" screen enter the appropriate info then tap Next:
    Nota Profile info must be completed along with 911 address in the mobile app to complete the process.
    • Nombre
    • Compañía
    • Position (Optional)
    • Dirección 911
  7. From the "Import your Contacts" screen, tap Skip Import.
    Nota If desired to import contacts from the mobile device:
    1. Para Android:
      1. Tap Select Contacts.
      2. Select the preferred contacts then tap Done.
        Nota Tap Select all (located in the upper-left) to select all contacts.
    2. For iPhone:
      1. Tap Select Contacts.
      2. From the "Access Your Contacts" screen, tap Allow.
      3. Select the preferred contacts then tap Done.
        Nota Tap Select all (located in the upper-left) to select all contacts.
  8. If presented with "Do not optimize battery usage", tap Yes.
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