Cualquier contacto o medios con copia de seguridad en cualquier servicio de cloud (por ej., Verizon Cloud, iCloud®, Google Drive, etc.) are not transferred by the Content Transfer app and need to be restored to the device using the same service. The Content Transfer app only transfers contacts, media, etc. to the new device that haven't already been backed up to a cloud service.
For a quick overview, watch this video.
The steps below apply to the following models: