Software Upgrade Assistant / Xperia Companion (Sony) - Software Update

This helps you update the software on your Sony device using your PC, in the event an Over-the-Air (OTA) software update fails.

Nota Notas:

  • Asegúrate de que el dispositivo móvil esté encendido, desbloqueado (si el dispositivo tiene habilitado el bloqueo) y luego conéctalo a una computadora compatible usando el cable USB provisto.
  • Para obtener ayuda para activar/desactivar la verificación automática de actualizaciones, consulta Habilitar/deshabilitar actualizaciones automáticas.

Precaución The software update process may take up to 30-90 minutes. Don't disconnect the device from the computer during the upgrade process.

Precaución The Verizon Software Upgrade Assistant is no longer supported for the Sony Xperia devices and is being replaced by the Xperia Companion tool.

  1. If the SUA is currently installed on your PC, uninstall it before setting up the Xperia Companion tool. Refer to Initial Setup - Software Upgrade Assistant / Xperia Companion para obtener ayuda.
  2. When the device is connected via USB, click the Xperia Companion icon.
    Click Xperia Companion Icon
  3. Click Software Update to check for available updates.
    Nota The update downloads, if available.
    Click Software Update
  4. Haz clic en Actualizar.
    Haz clic en Update
  5. When the software upgrade process has completed, click Close.
    Nota If the update fails to install, please refer to the Software Repair Assistant / Xperia Companion para más información.