Soft Reset (Frozen / Unresponsive Screen) - Microsoft Lumia 735

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locking up, and keypad not responding.

Nota En la mayoría de los casos, un restablecimiento parcial no afectará los datos del dispositivo, a menos que el nivel de la batería esté bajo.


If the device does not power off, press and hold the Volume down + Power button (both located on the right side) until the device vibrates and powers off then release (approximately 10 seconds).


Tema relacionado: Ícono de video Desbloquear tu dispositivo