Apple Watch® - Factory Data Reset (Powered On)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad / touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Precaución El restablecimiento de datos de fábrica debe llevarse a cabo cuando sea extremadamente necesario, ya que se eliminarán todos los datos, como:

  • Data del sistema y aplicaciones
  • Unlock passcode
  • Configuraciones de la aplicación
  • Aplicaciones descargadas
  • Medios (música, fotos, videos, etc.)

 

From the Watch
From the Watch App on Your Paired iPhone

 

From the Watch

  1. Press the Digital Crown on your watch to see your apps.
    Digital crown
  2. Tap the Settings icon Ícono Settings.
    Nota Swipe the screen up if you don't see the Settings icon.
  3. Oprime General.
  4. Tap Reset.
  5. Oprime Erase All Content and Settings.
    Erase all content
  6. Tap one of the following (options may vary based on model):
    Nota If prompted, enter your passcode.
    Nota Erasing does not remove Activation Lock; to disable, unpair your Watch from your iPhone to begin the reset process.
    • Erase All & Keep Plan
      Nota Choose this option if you have an Apple Watch Series 3 as it must remain paired with an iPhone.
    • Borrar todos
    • Cancela

 

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From the Watch App on Your Paired iPhone

Nota Ensure your Apple Watch and the paired iPhone are kept close together while completing the steps below.

  1. From a Home screen, tap the Watch icon Watch app icon.
  2. Tap the My Watch tab.
    My Watch screen
  3. Tap General then tap Reset.
  4. Tap Erase Apple Watch Content and Settings.
  5. To confirm, tap Erase All Content and Settings again from the pop-up.
  6. Tap one of the following (options may vary based on model):
    • Keep Cellular Plan
      Nota Choose this option if you have an Apple Watch Series 3 as it must remain paired with an iPhone.
    • Remove Cellular Plan
    • Cancel Unpair

 

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