Verizon Cloud - Smartphone Android™ - Restaurar contenido

Mira estos Preguntas frecuentes para obtener más información sobre Verizon Cloud.

Precaución If switching to a new device, ensure the content from the old device is backed up before activating the new device. For more info, refer to Verizon Cloud - Manage Settings.

Nota Notas:

  • Ensure your Verizon Cloud app is actualizada as the steps below apply to the most recent version.
  • Contacts are automatically updated during the restore process.
  • Text messages are restored to the phone's default text messaging app.
  • For further assistance, refer to Instalar y configurar Verizon Cloud.
  • Images may vary depending upon device.
  • Deleting a photo, video, music or document file from the device's internal file system does not delete the content from Verizon Cloud.


  1. From the Home screen, tap the Apps icon.
  2. Tap the Verizon Cloud icon Verizon Cloud.
  3. Tap the Navigation Menu icon (upper-left).
    Navigation Menu Icon
  4. Toca Configuración.
    Oprime Settings
  5. Oprime Tools.
    Tools menu
  6. Tap Content Restore.
    Content Restore
  7. Select any of the media options then tap RESTORE (upper-right):
    Nota Está seleccionado cuando hay una marca de verificación.
    Nota While restoring, a Verizon Cloud notification appears in the status bar (top) showing restoration progress.
    Nota If the word RESTORE or the option for a specific content type is grayed out it indicates there is no content available to be restored to the device.
    • Fotos
    • Videos
    • Songs
    • Documentos
    • Mensajes
      Nota Tap Last 3 Months to change the time period then tap OK.
      Nota If messages were not restored and Message+ was your default messaging app, refer to Restore Messages - Verizon Messages.
    • Llamadas
    Content Restore Selection


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