Update the 3G Preferred Roaming List (PRL)

Precaución These steps don't apply to 4G LTE devices.

  1. Power on the device within the área de cobertura de Verizon Wireless.
  2. Dial *228 then tap or press SEND Ícono Send (call is airtime free and may take up to 2 minutes).
    Nota If updating a watch accessory, launch the Phone app from the app screen. The asterisk (*) is entered by touching and holding the 7 key.
  3. When prompted, press 2 to update the PRL.
    Nota When the update is complete, a confirmation message appears on-screen.
  4. If necessary, press End to terminate the call.
  5. If the device doesn't restart automatically, power cycle the device to complete the update.
    Nota If updating a watch accessory, tap Restart.