Activar HD Voice - Android® 

Precaución Precaución:

  • HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
  • HD Voice on the smartphone must be turned on if you use a 4G Network Extender.

Nota Notas:

  • Some devices may be auto-provisioned.
  • Requisitos:

  1. En la pantalla de inicio, ve a: Apps icon > Settings > Advanced Calling.
    Nota If unavailable, navigate: Apps icon > Settings > More > Advanced Calling.
    Nota For Android 8.x or Android 9.x OS, navigate: Apps > Settings > Network & Internet > Mobile network > Advanced > Advanced Calling.
    Nota For Samsung devices on Android 8.x, swipe up or down from the center of the display to access the apps screen then navigate: Settings > Connections > Advanced Calling > then tap Allow from the 'Advanced Calling' prompt to complete activation.
    Nota For LG devices on Android 8.x, navigate: Settings > Network & internet > Advanced Calling.
  2. Oprime Activate Advanced Calling.
  3. To continue, review the disclaimer then tap Activate.
  4. Review the added add-ons and the removed add-ons (if any) then tap Continue.
  5. From the "Congratulations! you now have Advanced Calling" section, tap OK.
    Nota Restart the device in 5 minutes to complete activation. Check for incompatible add-ons that must be removed in order for HD Voice to be activated.

Nota The voice portion of the call is billed per minute of use and the video portion is billed as data. For additional info, see these HD Voice FAQs.

Tema relacionado: Ícono de video Make HD Calls

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