Preguntas frecuentes sobre Kickbit

Información general

  1. ¿Qué es Kickbit?

    Kickbit is a free app that lets you earn mobile data on your Verizon Wireless plan prepagado para smartphone. You can earn extra data with Kickbit by completing tasks like:

    • Watching videos
    • Taking surveys
    • Testing free trials
    • Shopping for goods and services

    You can then transfer your earned data to your Verizon Wireless prepaid smartphone plan.

    Visita la Kickbit website para obtener más información.

    The Kickbit app is available for download from Google Play™ y el Apple® App StoreSM.

    Se aplica uso de data por bajar y usar la aplicación.

  2. ¿Kickbit funciona en tablets?

    No, Kickbit is only supported on Verizon Wireless prepaid smartphone plans at this time.

  3. ¿Cómo configuro una cuenta en Kickbit?

    To set up a Kickbit account:

    1. Download the Kickbit app in Google Play o el Apple App Store.
    2. Follow the onscreen prompts on the app to create a Kickbit account.

    You've successfully set up a Kickbit account.

  4. ¿Cómo agrego y verifico mi dispositivo para Kickbit?

    Once you've created a Kickbit account, you'll need to verify your device using the Kickbit app.

    To verify your device within the Kickbit app:

    1. Agrega el número de móvil de tu dispositivo a tu cuenta.
    2. Tap Verify to confirm that you're the owner of the device that's attached to that mobile number.
    3. You'll get a text message with a personal code. Enter the code into the Kickbit app.

    You've successfully added and verified your device.

    To learn more, visit the Kickbit Help Center or tap Help on the Kickbit dashboard.

  5. How do I earn data with Kickbit?

    Tap Earn Data on the Kickbit app dashboard to view and complete offers to earn data.

    Some examples of offers are:

    • Completar encuestas
    • Probar nuevos servicios
    • Comprar por internet

    When you're connected to Wi-Fi, additional offers will be available, like trying new apps and watching videos.

  6. ¿Cuánto tiempo demoran los datos en aplicarse a mi cuenta de Kickbit?

    It can take 10 minutes to 24 hours for the mobile data reward to be applied to your Kickbit account, depending on the offer, sponsor or advertiser. Siempre puedes revisar tus recompensas oprimiendo Activity en la pantalla del panel de la aplicación Kickbit.

    Once you get your reward, it's stored in your Kickbit account, and you can use it when you need more mobile data.

    Nota: Solo puedes completar una oferta específica una vez.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  7. How do I transfer earned Kickbit data to my Verizon prepaid smartphone plan?

    To transfer data from your Kickbit account to your Verizon Wireless prepaid smartphone plan:

    1. From the Kickbit app dashboard, tap Transfer Data.
    2. Ingresa el monto que deseas transferir.
    3. Tap Transfer.

    Transferring your earned data simply means that you're moving your earned data from your Kickbit account to your Verizon Wireless prepaid smartphone plan.

    Los datos transferidos sin usar vencerán al final del ciclo de facturación.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  8. ¿Qué dispositivos pueden usar Kickbit?

    Kickbit can be used with any Verizon Wireless prepaid smartphone that's active on a monthly prepaid smartphone plan.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  9. ¿Dónde puedo obtener la aplicación Kickbit?

    You can download it for free in Google Play o el Apple App Store.

    Para obtener más información, visita Kickbit Help Center or tap Help on the Kickbit dashboard.

  10. Olvidé mi contraseña de Kickbit, ¿cómo la restablezco?

    You can reset your password with the Kickbit app, from a mobile browser or desktop browser.

    1. Desde el Inicia sesión screen, click or tap Forgot your password?
    2. Enter the email address used to create your account, and Kickbit will email you a temporary password.
    3. Enter this temporary password in the app, and then enter a new password of your choosing.

    You've successfully reset your password.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  11. I have a new (or pre-owned) Verizon prepaid smartphone. How do I add this device to my Kickbit account?

    To add a new device to your Kickbit account:

    1. From the Kickbit app dashboard, tap on the Gear icon in the upper left corner of the screen.
    2. Go to Manage devices.
    3. Tap Add new device and follow the onscreen instructions.

    You've successfully added a new device to your Kickbit account.

    No olvides eliminar tu dispositivo anterior si ya no piensas usarlo. Simply select the device you want to remove, and tap Remove device.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  12. How do I remove a device from my Kickbit account?

    To remove a device from your Kickbit account:

    1. From the Kickbit app dashboard, tap on the Gear icon in the upper left corner of the screen.
    2. Go to Manage devices.
    3. Selecciona el dispositivo que deseas eliminar.
    4. Tap Remove device and follow the onscreen instructions.

    You've successfully removed a device from your Kickbit account.

    To learn more, visit the Kickbit Help Center or tap Help on the Kickbit dashboard.

  13. ¿Cómo cancelo mi cuenta de Kickbit?

    If you cancel your account, any data you have in your Kickbit account will be transferred to your data plan, if you're on a supported data plan at the time of cancellation.

    To complete the cancellation process, contact Kickbit with your email address and mobile number to cancel your account.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

  14. ¿Cómo me comunico con Kickbit?

    Puedes visitar el Kickbit Help Center o usa el formulario de contacto.

  15. How much data can I redeem on Kickbit each month? When can I redeem it, and when can I use it?

    Puedes transferir hasta 1 GB of data per month from your Kickbit account to your Verizon Wireless prepaid smartphone plan. Puedes transferir datos de tu cuenta de Kickbit cuando tienes un plan de servicio activo, y esos datos pueden usarse durante el plan de servicio al que se transfirieron.

    If you don't have an active prepaid smartphone plan (service has not been renewed), you won't be able to use transferred data or transfer any new data. Any transferred data that you don't use will be lost at the end of the plan period in which it was transferred.

    Para obtener más información, visita el sitio Kickbit Help Center or tap Help on the Kickbit dashboard.

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