Preguntas frecuentes sobre Apple® iOS 10

Preguntas principales

  1. What are the new features of iOS 10?

    iOS 10 is Apple's biggest release ever. Here are just a few features and benefits:

    • Phone - Advanced Calling improvements, spam calling alerts and Voicemail transcription
    • Home app - set up, manage and control all of your HomeKit-enabled accessories right from your device
    • Siri® - use your voice to control more of your apps without lifting a finger
    • Photos - organize and find your photos with the new facial recognition feature
    • Maps - newly redesigned, dynamic experience
    • iMessage® - more ways to send messages, express yourself and personalize your conversations
    • Voicemail transcriptions* - Read the transcription of your voicemail messages while listening to them. Learn how to see your voicemail transcriptions.

    *Voicemail transcriptions are only available on iPhone 7 and 7 Plus, iPhone SE, and the iPhone 6s and 6s Plus using iOS 10 or newer.

    iPhone 7 y 7 Plus ship with iOS 10.


  2. Which Apple devices can get iOS 10?

    iOS 10 is available for:

    • iPhone® 5 and newer
    • iPad® mini™ 2 and newer
    • iPad Pro™
    • iPad 4th generation
    • iPad Air™ and Air 2

    Not sure which model you have? Here's how to figure it out, or you can look for it on your device:

    1. Oprime Configuración.
    2. Oprime General.
    3. Oprime About.
    4. Tap Model.
  3. ¿Cómo actualizo iOS 10 en mi iPhone o iPad?

    There are 2 ways to update your device to iOS 10.

    Over Wi-Fi:

    Note: Make sure your device has a strong Wi-Fi connection.

    1. Oprime el ícono Settings.
    2. Oprime General.
    3. Tap Software Update, then follow any onscreen prompts to update.

    Through iTunes® on your computer:

    1. Asegúrate de tener la última versión de iTunes en tu PC o Mac®.
    2. Connect your device to your computer with a USB cable.
    3. iTunes te preguntará si deseas actualizarte a iOS 10. Sigue las indicaciones en pantalla para actualizar.

    Has actualizado con éxito tu dispositivo a iOS 10.

    If you need assistance or experience errors while updating to iOS 10, visit Apple's iOS Support website.

  4. I forgot my Apple ID, now what?

    Asistencia para Apple has instructions on how to reset or recover your Apple ID password, or unlock your account.

  5. Which iPhone models ship with iOS 10?

    iPhone 7 and iPhone 7 Plus will ship with iOS 10.

    Older models will ship with iOS 10, or iOS 10 will be available as a free software update.

  6. Will updating to iOS 10 affect my Verizon Wireless account or service?

    No, no afectará tu cuenta o servicio de Verizon Wireless.

  7. Does Verizon Wireless offer Wi-Fi calling on iOS?

    Wi-Fi calling is available on iPhone 6 and newer models. Verizon Wireless customers get unparalleled access to LTE Advanced, America's largest and fastest 4G LTE network ever, with 50% faster peak speeds in more than 450 cities nationwide.

  8. Apple, Mac, iCloud, iPad, iPad Air, iPhone, iTunes y iMessage son marcas comerciales registradas de Apple Inc. iOS es una marca comercial o marca comercial registrada de Cisco en los EE. UU. y en otros países, y se utiliza bajo licencia.