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Términos de servicio de Hum

Effective Date: June 28, 2018

Congratulations on subscribing to Hum! Hum is a program ("Hum", the "Service," or the "Program") that provides you with information and services to help you have a smarter, safer, and more connected driving experience. The Hum Service may include features like vehicle navigation, diagnostic information, access to a Mechanics Hotline, reminders about where you parked, tips for safer driving, vehicle-location assistance, consumer and travel discounts, roadside and emergency assistance, and a Wi-Fi hotspot.

These Hum Terms of Service are applicable to you only if you purchased your service through Verizon Wireless. If you purchased your Hum through Hum.com or a location other than Verizon Wireless, Your terms of service may be viewed at www.hum.com/terms-of-service.

There are two different models of the Hum System. You may choose whether to purchase the Hum+ System or the Humx System based on the features offered with each tier of the Service. The Hum+ System consists of a device (the "OBD Reader") that plugs into the on-board diagnostic port ("OBD II") of each eligible vehicle or vehicles you register (the "Vehicle" or the "Vehicles"). The Humx System also includes a wireless speaker (the "Speaker") that attaches to the Vehicle's visor (collectively, the "System"). If you purchased your Hum+ System prior to June 30, 2018, your Hum+ System may also include a Hum+ Speaker.

Three tiers of the Service are available: Hum, a mobile application for your smartphone that can be downloaded and used at no cost to you; Hum+, the standard version of the Service (formerly known as Hum); and Humx, the premium version of the Service. The tier of Service and type of System you select determines the Hum features you have access to, as well as the pricing of your Hum System and your monthly subscription fee. Ciertas funciones de Hum le son provistas sin costo a través de la aplicación móvil Hum ("Aplicación móvil"). Para tener acceso a la mayoría de las funciones disponibles a través del Servicio, tendrá que comprar un Sistema Hum y una suscripción mensual paga del Servicio Hum+ o Humx (una "suscripción paga") y también tendrá que instalar el Sistema Hum en su vehículo. You may decide to purchase either a Hum+ paid subscription or a premium Humx paid subscription, which includes a Speaker, Crash Detection with Live Assist, and additional features like a Wi-Fi hotspot.

Su uso del Servicio Hum está sujeto al Acuerdo con el cliente de Verizon Wireless que se puede encontrar en www.verizonwireless.com/customeragreement y a estos términos de servicio, que están disponibles en http://www.verizonwireless.com/support/Hum-by-verizon-legal/. The Service is described in this Agreement and in greater detail on the Hum website, www.Hum.com ("Website"), which contains information about each of Hum's features. You may visit the Website, explore the Hum app, contact us via the Speaker in your Vehicle, or call (800) 711-5800 to: (1) find out more about your subscription, (2) modify your subscription, (3) manage your account, and (4) learn more about the Service.

ROADSIDE ASSISTANCE: Hum roadside assistance services are provided by Signature Motor Club, Inc. and in California by Signature Motor Club of California, Inc. (collectively "Signature Motor Club"). Para los residentes de California, el auxilio vial se vende a través de NetworkFleet, Inc., California License # 0K98023. Roadside assistance is only available for vehicles with a Gross Vehicle Weight Rating (GVWR) up to 10,000 lbs. In the event of a conflict between this Agreement and the Signature Motor Club terms of service, the Signature Motor Club terms of service shall control with respect to the provision of roadside assistance services. All other services are provided by us or through other service providers with whom we may contract from time to time.

YOU ACCEPT THIS AGREEMENT BY:

Agreeing in writing, by email, over the phone, using the Hum app, or in person;

Abriendo un paquete donde diga que usted está aceptando el acuerdo al abrirlo.

Activando su Servicio.

When you accept, you're representing that you are at least 18 years old and legally able to accept an agreement.

DESCRIPTION OF SERVICE: The Service consists of a collection of features ("Service Features"), including roadside assistance as described in the Signature Motor Club terms of service, and certain wireless vehicle services as described in this Agreement and on the Website, for the Vehicle or Vehicles that you have registered with us. These Service Features are provided by us, our affiliates, or other third parties, including wireless service providers, public safety operators, emergency personnel, roadside assistance companies (i.e., Signature Motor Club and the towing companies that support it), equipment and software manufacturers, distributors, licensors, content providers, and any other person or entity who provides any service, equipment, content, feature, or facilities in connection with the Service (our "Service Partners"). Las afiliadas y los Socios de servicio que proporcionan o participan en la prestación de las Funciones del servicio pueden cambiar con el tiempo. También podemos realizar ciertos cambios en los materiales y Funciones del servicio disponibles a través del Servicio, los cuales serán indicados en el Sitio web.

HUM INCLUDES SERVICE FEATURES BASED ON YOUR VEHICLE'S LOCATION: We make these Service Features available using data collected by the Hum System in your Vehicle and the Hum Mobile App on your smartphone. When installed in your Vehicle, the Hum System collects information about your Vehicle's operation, location, and performance (including diagnostic codes and maintenance information), as well as Vehicle location and use information (including trip distances, braking, acceleration, deceleration, turning, speed (for calculating miles driven and for providing driving tips), and revolutions per minute).

When installed on your smartphone, the Mobile App collects location and motion information from your smartphone to provide certain Hum features. When you enable the Mobile App to collect this information (including trip locations and distances, braking, acceleration, speed, cornering, and your use of your smartphone while driving), the Mobile App provides you certain Service Features, including a Safety Score describing your driving ("Safety Score").

PRIVACY: Verizon's privacy policy, available at www.verizon.com/privacy, y la política de privacidad de Hum, disponible en http://www.verizon.com/about/privacy/hum-privacy-policy describes the information, collection and use practices applicable to your use of the Hum service. You can access and review the Hum privacy policy by navigating to the "Settings" section of the Mobile App and by visiting the website listed above.

By subscribing to the Service and/or using the Mobile App, you agree that Verizon may collect the information described above as part of the Service. Because we need certain information to provide you certain Service Features, you may be required to properly install the System and/or to download the Mobile App to access certain Service Features. IT IS YOUR RESPONSIBILITY TO NOTIFY EVERYONE WHO USES OR OCCUPIES YOUR VEHICLE THAT LOCATION AND/OR PARKING LOCATOR FEATURES ARE ACTIVE AND ALLOW YOU TO ACCESS INFORMATION ABOUT THE VEHICLE, INCLUDING ITS LOCATION.

Information that identifies your Vehicle and other personal information may be shared as described in the information-sharing sections of the Verizon and Hum Mobile App privacy policies, as well as when it is necessary to provide various Hum features, such as Safety Score or location-based discounts, alerting emergency personnel of your location if a crash is detected, helping authorities locate your Vehicle if you report it stolen, or helping roadside assistance providers locate your Vehicle.

La información de Hum también puede ser usada individualmente o en combinación con otra información de Verizon para establecer perspectivas globales sobre los usuarios de Hum. For example, a company may find it valuable to know the number of vehicles on different roads at various times during the day and the percentage of drivers of those vehicles who are in a certain age range. La información de Hum también puede compartirse con terceros en formas que no lo identifiquen personalmente. Por ejemplo, puede usarse para proporcionar servicios de información sobre el tráfico y otros similares, o para informar a los fabricantes de automóviles sobre las características de diferentes modelos de vehículos.

IF YOU OBTAIN THE SERVICE FROM YOUR EMPLOYER, THE INFORMATION THE HUM SYSTEM COLLECTS ABOUT YOU AND YOUR VEHICLE WILL BE AVAILABLE TO YOUR EMPLOYER, INCLUDING YOUR VEHICLE LOCATION AND INFORMATION ABOUT YOUR VEHICLE’S USE AND MANNER OF OPERATION (INCLUDING TRIP DISTANCES, ACCELERATION, DECELERATION, TURNING, SPEED AND REVOLUTIONS PER MINUTE).

THE SYSTEM AND MOBILE APP: You must install the System after you enroll your Vehicle to receive all the benefits available with a paid subscription. You still will enjoy some of the Program's benefits if you have a paid subscription and choose not to install the System, but in particular you will not enjoy those that require wireless connectivity through the OBD Reader, and/or you will not have the ability to communicate to us through the Speaker, if you have one. To fully enjoy all of the Service Features available with a paid subscription, you will also need to (1) access the Website, which requires Internet access and an Internet browser and/or (2) download the Mobile App to an Apple or Android smartphone. However, if you have a paid subscription, you are not required to use the Mobile App or Website.

The Hum Mobile App is available for download at no cost to you at the iTunes store or Google Play, is subject to additional terms and conditions viewable when you download the Mobile App, and may be updated from time-to-time. Many Mobile App features are only available with a paid subscription. The Hum Mobile App ONLY is available in Spanish language as an enhancement available at no additional charge to you. HOWEVER, AT THIS TIME, THE HUM SERVICE, including Roadside Assistance, Crash Detection with Live Assist, Mechanics Hotline, or any other Service Feature, IS NOT AVAILABLE IN SPANISH.

El Sistema también debe ser compatible con su vehículo. No use el Sistema en un vehículo diferente al que registre con nosotros. We assess the compatibility of your Vehicle with the System based on information you provide to us, including the Vehicle Identification Number ("VIN") or year, make, and model of your Vehicle. Usted acuerda proporcionarnos información exacta y fidedigna para evaluar la compatibilidad del vehículo. YOU ASSUME THE RISK ASSOCIATED WITH PROVIDING US WITH ANY FALSE OR INACCURATE INFORMATION REGARDING YOUR VEHICLE, INCLUDING WITHOUT LIMITATION ANY ISSUES ARISING FROM VEHICLE INCOMPATIBILITY WITH HUM.

Su vehículo debe contar con un sistema eléctrico que funcione para que el Sistema y diferentes aspectos del Servicio operen correctamente. The OBD Reader operates when plugged into the OBD-II port. If you have a Speaker, the OBD Reader works together with the Speaker, which is battery charged. The System will not work without adequate electrical and battery power, and it may not work at all if you attempt to modify the System or add any equipment or software in or to your Vehicle that is not expressly authorized by us or is otherwise incompatible with the System, including other aftermarket devices or products. La recepción del Servicio puede variar en diferentes vehículos según los sistemas eléctricos de los mismos y la versión del Sistema o software instalados en el vehículo.

WE RECOMMEND THAT YOU CAREFULLY CONSIDER THE PLACEMENT OF THE HUM SPEAKER AND CORD WHILE CHARGING IT. DO NOT ALLOW THE SPEAKER CORD TO HANG FROM THE SPEAKER WHILE YOU ARE DRIVING. ONLY CHARGE THE SPEAKER USING THE CORD THAT COMES WITH THE HUM SYSTEM.

Except for the Signature Motor Club terms of service, we reserve the right to modify, terminate, or otherwise amend this Agreement and its incorporated documents, from time to time. También es posible que dejemos de proporcionar una función del servicio en su totalidad o de forma parcial, si así lo requiere una ley, norma o regulación, en cuyo caso usted puede cancelar su Servicio. Si lo requiere la ley, le notificaremos cualquier cambio por adelantado. VISITE WWW.HUM.COM PARA VER LOS DETALLES MÁS ACTUALIZADOS DE LOS PRODUCTOS Y SERVICIOS, ASÍ COMO LOS TÉRMINOS DE SERVICIO. If you use your Service, including the Mobile App, after a change takes effect, then you accept the change. If you do not agree with a change to this Agreement or the subscription-or for any other reason—you may delete the Mobile App and/or cancel your subscription pursuant to your cancellation rights described elsewhere in this Agreement. Sin embargo, si hacemos algún cambio en la disposición de resolución de disputas de este Acuerdo, dichos cambios no afectarán la resolución de disputas que surjan antes de dicho cambio.

PAID SUBSCRIPTION: Your paid subscription will commence when we provide you with a System I.D. Some Service Features are accessible as soon as your subscription starts, while others will require you to receive and install the System into your Vehicle and activate it. Si usted es la persona que se inscribió en el Servicio, usted será el titular principal de la cuenta. Solo el titular principal de la cuenta puede designar usuarios adicionales de la suscripción; para ello, deberá proporcionarnos el nombre y la dirección de correo electrónico de cada usuario adicional. Los usuarios adicionales recibirán una invitación del titular principal de la cuenta para acceder a la aplicación móvil y al Sitio web. Para usar la aplicación móvil y el Sitio web, el usuario adicional debe proporcionar su dirección de correo electrónico y crear una contraseña. THE PRIMARY ACCOUNT HOLDER IS RESPONSIBLE FOR ENSURING THAT ANY ADDITIONAL USERS ARE AWARE OF THE HUM TERMS OF SERVICE AND HUM PRIVACY POLICY, AS WELL AS THE MOBILE APP TERMS OF USE AND WEBSITE TERMS OF USE, WHICH ARE AVAILABLE VIA THE MOBILE APP OR WEBSITE.

DEVOLUCIÓN DEL EQUIPO HUM:

ALL RETURNS OF HUM EQUIPMENT (INCLUDING THE CHARGER AND THE HUM SYSTEM'S OBD READER AND SPEAKER IF YOU HAVE ONE) (1) SHALL BE GOVERNED BY THE APPLICABLE EXCHANGE/RETURN POLICY OF THE RETAILER OR ONLINE SALES CHANNEL FROM WHICH YOU PURCHASED HUM EQUIPMENT; AND (2) SHALL BE RETURNED TO THE RETAILER OR ONLINE SALES CHANNEL FROM WHICH YOU PURCHASED HUM EQUIPMENT. NO PODEMOS ACEPTAR LA DEVOLUCIÓN DE UN EQUIPO HUM QUE HAYA COMPRADO A TRAVÉS DE OTRO CENTRO DE VENTA NACIONAL AUTORIZADO O CANAL DE VENTAS.

If (1) you purchase or receive Hum equipment through a retail sales channel other than us, Verizon Wireless, or a Verizon Wireless Authorized Retailer and (2) you activate the Service, then you will also be a subscriber of the Service and will be our customer with respect to the Service. Facturaremos y cobraremos los pagos de los suscriptores según lo establecido en este Acuerdo.

RESPONSABILIDAD DE LOS SUSCRIPTORES CORPORATIVOS: si es empleador, usted puede autorizar empleados ("Suscriptores corporativos") para usar el Servicio. Usted, el empleador, en lugar de su o sus empleados, debe establecer los suscriptores corporativos como usuarios adicionales de su cuenta, y usted es responsable por los suscriptores corporativos y su uso de todos los servicios. You are responsible for your compliance with the Hum by Verizon Terms of Service and also for the compliance of all Corporate Subscribers and users of the Vehicle(s), whether or not authorized by you.

IT IS THE EMPLOYER'S SOLE RESPONSIBILITY TO NOTIFY CORPORATE SUBSCRIBERS AND ANY USER OF A CORPORATE SUBSCRIBER'S VEHICLE WITH THE HUM SERVICE THAT LOCATION AND PARKING LOCATOR FEATURES ARE ACTIVE AND ALLOW YOU TO ACCESS INFORMATION ABOUT THE VEHICLE, INCLUDING ITS LOCATION, USE AND MANNER OF OPERATION.

Su incumplimiento para establecer una cuenta de suscriptor corporativo de la manera detallada arriba puede afectar su posibilidad para obtener información sobre las cuentas de suscriptores corporativos, incluyendo la información del vehículo.

FACTURACIÓN POR EL SERVICIO:

DURATION OF SUBSCRIPTION: If you purchased your Hum equipment through us, Verizon Wireless, or a Verizon Wireless Authorized Retailer, your subscription may have an initial minimum period of time for which you have agreed to pay for the Service, subject to cancellation (the "Subscription Commitment"). If you have a Subscription Commitment, the terms of your Subscription Commitment are available in your service summary you received at time of purchase and is viewable at My Verizon. If your original subscription is billed on a monthly basis, your subscription and this Agreement will automatically continue on a month-to-month basis after the Subscription Commitment ends, unless you choose to cancel your subscription pursuant to your cancellation rights as described below.

If you purchased your Hum equipment through Hum.com, Verizon Wireless, pursuant to a Verizon Wireless device payment plan, a Verizon Wireless Authorized Retailer, or other retail channels, the Service you activate may not be subject to a minimum Subscription Commitment. Consulte su cuenta de cliente de Verizon Wireless o el empaque del Sistema para determinar si su Servicio está sujeto o no a un compromiso de suscripción mínimo.

SUBSCRIPTION FEE: We charge fees for the Service ("Subscription Fee" or "Subscription Fees") on a monthly basis. So we can process your Subscription Fees, you must provide us with a current, valid, and accepted method of payment, which you may update from time to time ("Payment Method").

YOU AUTHORIZE US TO CHARGE YOUR SUBSCRIPTION FEES FOR ALL SERVICES, PLUS APPLICABLE TAXES, ON A MONTHLY BASIS TO THE PAYMENT METHOD YOU HAVE PROVIDED, UNLESS YOU OR WE CANCEL IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. IN ADDITION, YOU ALSO AUTHORIZE US TO CHARGE ACTIVATION FEES, IF APPLICABLE, AND EQUIPMENT CHARGES, PLUS APPLICABLE TAXES, TO THE PAYMENT METHOD YOU HAVE PROVIDED.

GOVERNMENT TAXES, FEES AND SURCHARGES: You must pay all taxes, fees and surcharges set by federal, state and local governments. Por favor, tenga en cuenta que nosotros no siempre podremos notificarle por adelantado las modificaciones efectuadas en estos cargos.

PRICE CHANGES: If you have a Subscription Commitment, we will not increase the price of your Subscription Fees during your Subscription Commitment. After your Subscription Commitment ends, or if you do not have a Subscription Commitment, we reserve the right to adjust pricing for the Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in this Agreement, any price increases to your Service will take effect following notice by email to you. Unless otherwise permitted (or required) by law, rule or regulation, we will provide you with 60 days’ notice of any price increase to permit you to cancel your Service. To the extent a different period is required by law, rule, or regulation, we will provide you with notice within such period.

DISPUTED CHARGES: If you think that there has been an error in any amount charged by or through us, and to request an adjustment to your bill, you must notify us within 60 days or such longer period as required by law after the amount is charged to your Payment Method. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT DISPUTE MANAGER, HUM, 2002 SUMMIT BOULEVARD, SUITE 1800, ATLANTA, GA 30319 WITHIN THE 60 DAY PERIOD MENTIONED ABOVE. If you do not contact us about the disputed charge in writing within this time period, you will have waived your right to dispute the bill and to bring an arbitration or small claims case regarding any such dispute.

REFUND POLICY: We may in our sole discretion give a credit (the amount of which is determined by us in our sole discretion) for continuous Service interruption of more than 24 hours on a case-by-case basis, if such interruption was reasonably within our control (as determined by us in our sole discretion), and if you notify us within 7 days of the continuous interruption. Any such credit shall constitute your sole and exclusive remedy for such failures, and you waive and release us, our affiliates, and our Service Partners from any further liability to you in connection with the Service interruption. If you cancel the Service within a pre-paid billing period during your Subscription, you will receive a pro-rated refund for the unused portion of the pre-paid amount. Early Termination Fees may apply as described below (except there are no such fees for termination of Roadside Assistance provided by Signature Motor Club). Termination fees may be waived upon timely return of the System in accordance with the cancellation provisions below.

CANCELLATION:

CANCELLATION OF SERVICE:

IF YOU ARE SUBJECT TO A SUBSCRIPTION COMMITMENT, you may cancel your subscription within 14 days after accepting this Agreement without having to pay an Early Termination Fee ("ETF") as long as you return, within the applicable return period, any equipment you purchased from us in connection with your acceptance of this Agreement. A nuestra discreción, podemos cobrarle el cargo por cancelación prematura (ETF) por un artículo faltante o por los artículos que, según lo determinado por nosotros, se encuentren dañados o requieran un servicio de reparación. If you cancel Service after the 14 day cancellation period, or we cancel it in accordance with this Agreement, during your Subscription Commitment, you'll have to pay an ETF. El cargo por cancelación prematura del compromiso de suscripción a Hum+ de dos años equivale a $120 y se reducirá en aproximadamente $5 por cada mes del compromiso que usted cumpla. El cargo por cancelación prematura del compromiso de suscripción a Humx de dos años equivale a $175 y se reducirá en aproximadamente $7.30 por cada mes del compromiso que usted cumpla. Si devuelve su Sistema Hum, incluso por error, luego del período de cancelación de 14 días, usted no recibirá un reembolso y la mercancía que usted devolvió no le será devuelta. After your Subscription Commitment ends, you may cancel at any time with 30 days' notice without incurring an ETF, and the System will be deactivated and is yours to keep.

IF YOU ARE NOT SUBJECT TO A SUBSCRIPTION COMMITMENT, you may cancel your subscription without having to pay an Early Termination Fee. You will still be responsible for any charges accrued under your account through the date of cancellation. COMO SE MENCIONÓ ANTERIORMENTE, TODA DEVOLUCIÓN DE UN EQUIPO HUM (1) SE REGIRÁ POR LA POLÍTICA APLICABLE DE INTERCAMBIO/DEVOLUCIÓN DEL CENTRO DE VENTA NACIONAL AUTORIZADO O EL CANAL DE VENTAS A TRAVÉS DEL CUAL USTED COMPRÓ EL EQUIPO HUM; Y (2) SE DEBERÁ DEVOLVER A DICHO CENTRO O CANAL. NO PODEMOS ACEPTAR LA DEVOLUCIÓN DE UN EQUIPO HUM QUE HAYA COMPRADO A TRAVÉS DE OTRO CENTRO DE VENTA NACIONAL AUTORIZADO O CANAL DE VENTAS.

HOW TO CANCEL THE SERVICE: If you have a paid subscription, you may cancel your subscription (or the roadside assistance portion of your service) by calling (800) 711-5800 or by pushing your Speaker's button and talking to a customer care representative or. If you have a free Mobile App account only, you may cancel your Service by deleting the Hum app or emailing customercare@hum.com. PLEASE BE AWARE THAT A CANCELLATION EMAIL WILL BE SENT BY US AS PART OF THE CANCELLATION PROCESS. IF YOU DO NOT RECEIVE THIS EMAIL, YOU MAY NOT HAVE PROPERLY CANCELLED YOUR SUBSCRIPTION.

OUR RIGHTS TO LIMIT OR END SERVICE OR END THIS AGREEMENT: We can, without notice, limit, suspend or end your Service or any agreement with you for any good cause, including, but not limited to, (1) if you: (a) breach this Agreement; (b) resell your Service; (c) use your Service for any illegal purpose; (d) steal from or lie to us; or, if you (e) do not pay your bill on time; (f) are unable to pay us or go bankrupt; or (2) if you or any additional user of your device: (a) threaten, harass, or use vulgar and/or inappropriate language toward our representatives; (b) interfere with our operations; (c) engage in abusive messaging or calling; (d) modify your device from its manufacturer's specifications; or (3) use your Service in a way that negatively affects our network or other customers. También podremos limitar temporalmente tu Servicio por cualquier razón operacional o gubernamental. If we cancel this Agreement pursuant to this subsection, you agree to pay us for all fees, charges, and other amounts incurred and owed under your Agreement beginning on the date your subscription commenced and through the date of cancellation. If you are subject to a Subscription Commitment, you also agree to return the System (subject to ordinary wear and tear) to us within 30 days from the date of cancellation. IF, UNDER THESE CIRCUMSTANCES, YOU DO NOT RETURN THE SYSTEM TO US WITHIN 30 DAYS FROM THE DATE OF CANCELLATION, YOU WILL OWE THE EARLY TERMINATION FEE.

SPECIAL RIGHT TO CANCEL ROADSIDE ASSISTANCE:

Puede cancelar el auxilio vial en cualquier momento y recibir un reembolso prorrateado de cualquier cuota de suscripción no usada que esté relacionada con el auxilio vial ($1.50 al mes) sin deducción ni cargos por cancelación prematura. Además, en caso de dicha cancelación, los cargos de su suscripción se reducirán en $1.50 en lo sucesivo; pero no tendrá derecho a ningún servicio de auxilio vial. Signature Motor Club puede optar por no renovar su suscripción a auxilio vial por cualquier motivo mediante un aviso por escrito 60 días antes de la fecha de renovación. Signature Motor Club may terminate your roadside assistance subscription for fraudulent use of services with a minimum 30 days' written notice.

ADDITIONAL CANCELLATION RIGHTS; EFFECT OF CANCELLATION: In addition to other cancellation rights provided in this Agreement, we may cancel this Agreement at any time upon 30 days' prior written notice to you. You agree that we are not liable to you for cancellation of this Agreement or the discontinuance of any or all of the Service Features, unless otherwise expressly provided in this Agreement. Upon cancellation of this Agreement, you must immediately stop using the Service. By continuing to use the Service after your Subscription Commitment has ended, you agree to extend this Agreement on a month to month basis unless you agree to a new Subscription Commitment.

All provisions of this Agreement which by their nature survive cancellation, shall survive cancellation of this Agreement.

TRANSFER OF THE SYSTEM OR VEHICLE OR ACQUISITION OF NEW VEHICLE: You warrant and represent that you will not sell or transfer the System to another user and that you will not sell or transfer title to your Vehicle or return a leased Vehicle to its owner without first removing the System. Esto es importante para proteger su suscripción e información y para evitar que se le aplique un cargo por el Servicio después de su venta o transferencia.

If you want to transfer the System from a registered Vehicle to another vehicle that you own or lease or to a new vehicle you acquire, you must notify us prior to such transfer so that we can confirm whether the System will function properly with that vehicle. Después de confirmar la compatibilidad con el Sistema y acordar la transferencia, puede transferir el Sistema al nuevo vehículo. Nos reservamos el derecho de rechazar la transferencia de un Sistema a un vehículo que haya registrado previamente con nosotros. Además, usted puede optar por agregar a la suscripción otros vehículos de su propiedad o alquilados por usted o un miembro de su familia registrando dicho vehículo con nosotros, lo cual está sujeto a cargos adicionales.

LIMITATIONS OF THE SERVICE:

AVAILABILITY OF CERTAIN FEATURES MAY BE LIMITED BY MAKE/MODEL/YEAR OF VEHICLE: The information that we are able to retrieve from your Vehicle may be different than that which we collect from other Vehicles based on differences between manufacturers, models and model years. In such cases, you may not receive access to certain features that are available to other people enrolled in the Program. For example, we are currently unable to calculate and display miles per gallon for a small group of Vehicles, including diesel vehicles. Si tiene un vehículo de este tipo, no tendrá acceso a dicha información a través de la Aplicación móvil o el sitio web. If you are not satisfied with the Service for this or any other reason, you may cancel this Agreement subject to the cancellation terms.

OUR COVERAGE AREA: The Service is currently available only in the United States (excluding territories of the United States), with the exception of Humx service, which is not available in Alaska. SIN EMBARGO, NO TODOS LOS SERVICIOS HUM ESTÁN DISPONIBLES EN TODAS PARTES, PARTICULARMENTE EN ÁREAS REMOTAS O CERRADAS, O EN TODOS LOS AUTOS, EN TODO MOMENTO.

The location of your Vehicle and your smartphone, particularly in remote or enclosed areas, may affect the availability and quality of the Service. The Service generally works using wireless communication networks from our wireless affiliates and Service Partners and the Global Positioning System ("GPS") satellite network. The System and the Mobile App receive GPS signals and communicates with our response centers and those of our affiliates or Service Partners through use of wireless and landline communications networks. The Service cannot work unless your Vehicle and/or Mobile App are in a place where Verizon Wireless or its roaming partners has coverage, network capacity, and reception when the Service is needed. The aspects of the Service that involve location information about your Vehicle also cannot work unless GPS satellite signals are unobstructed, available in that location, and compatible with the System. Domestic data roaming is any data usage in the U.S., Puerto Rico, or U.S. Virgin Islands carried on another carrier's network. It is available at up to 3G speeds, but may be limited to 2G speeds for any usage in excess of 500 MB in a billing cycle. For additional information on domestic data roaming please visit https://www.verizonwireless.com/support/domestic-roaming-faqs/

FORCE MAJEURE EVENTS: Various conditions beyond our control may prevent or delay us, our affiliates or our Service Partners (or other third parties) from providing the Service to you, or impair the quality of Service you or your Vehicle may receive. These conditions include, for example and without limitation, atmospheric, geographic, or topographic conditions (such as buildings, hills or tunnels); failure to properly install the System; incompatibility of the System with your Vehicle; damage to or failure to maintain your Vehicle, smartphone, or the System in good working order and in compliance with this Agreement or applicable laws, rules or regulations; inclement weather; failure, congestion or outages of utility or wireless networks (including interruption of wireless service); as well as war, acts of God, natural disaster, labor strikes or other acts, forces or causes beyond our, our affiliates and our Service Partners' control. En caso de que cualquiera de lo anterior impida o interfiera con la prestación de nuestro servicio a usted, podemos, a nuestra discreción, suspender o cancelar el Servicio (total o parcialmente) o cancelar su suscripción, sin aviso ni responsabilidad alguna. We, our affiliates and our Service Partners are not responsible for any Service or the System's failures, interruptions, delays or impairments due to these causes, and you are not eligible for any credit or refund (whole or partial) as a result (except to the extent otherwise set forth in this Agreement).

LIMITS ON YOUR USE OF THE HUM SERVICE AND THE SYSTEM: You agree not to use the System, the Service, the Wi-Fi Hotspot, any other service we may offer, and the Website and Mobile App, in any way that is illegal, fraudulent or abusive, including to harass, threaten, abuse, defame, or slander, any individual or entity. Acepta que debe usar el servicio de emergencia y el servicio vial solo para emergencias y necesidades legítimas de auxilio vial. You may not use the Service in a manner that interferes with any other customer's use of the Service or our provision of the Service to our other customers. You agree you will not abuse or do anything to damage our, our affiliates or any of our Service Partners' respective business, operations, services, reputation, employees, equipment, property or facilities. Usted también acepta que no acosará, amenazará o usará lenguaje vulgar y/o inapropiado al contactar a algún representante de servicio al cliente. We, our affiliates and our Service Partners provide the Service, including the messages, data, information, content, or other material provided as part of the Service, for your non-commercial use only, and not for re-sale. Cierta información que recibe a través del Servicio es propiedad nuestra, de nuestras filiales o de nuestros socios del servicio (u otros terceros) y puede estar sujeta a uno o más derechos de autor, marcas registradas, marcas de servicio, patentes u otras protecciones legales. Usted no puede (ni puede permitir a ningún tercero) vender o revender, o usar de otro modo nada de lo que le brindemos para fines comerciales, ni puede reproducir, copiar, modificar, hacer trabajos derivados, ni exhibir o distribuir.

TERMS ABOUT SPECIFIC SERVICES: The Service Features may change from time to time and may vary depending on your subscription or the laws, rules, or regulations of the state in which you live. Para obtener la descripción más actual de los servicios Hum, visite www.Hum.com or go to Settings in the most current version of the Mobile App. If you only have the Mobile app, you will not receive the Service features included with a paid subscription.

ROADSIDE ASSISTANCE: The Roadside Assistance Service Feature is provided by Signature Motor Club. The terms of service, as well as a complete description of the Service Feature, are available at www.hum.com/roadside-assistance. Roadside Assistance is available for the registered Vehicle no matter who is driving it, and is available only for vehicles up to 10,000 GVWR. You may be able to request roadside assistance using the System if your Vehicle is in a location covered by Verizon Wireless service or by using the Mobile App if you download the Mobile App to your smartphone. You may also use your wireless or other telephone to call Hum customer service. We, our affiliates and our Service Partners may be able to determine your Vehicle's location to validate your location, and we will provide it to Signature Motor Club and its towing agents if you are in a location in which unobstructed GPS satellite signals that are compatible with the System are available and you have properly installed the System into your Vehicle. Our use of the System to attempt to locate your Vehicle is subject to all limitations of service described elsewhere in this Agreement.

AUTO HEALTH DIAGNOSTICS: The Auto Health Diagnostics Service Feature can provide you with certain information regarding your Vehicle's health. As part of this service, if the System detects a diagnostic trouble code in your Vehicle, you can elect to receive an alert with the diagnostic trouble code and information about what it means via email or text. If you make this election, we will send the alerts to the wireless number or email address in your subscription or to the Mobile App.

We will also provide you with information via email or text about your Vehicle's health or performance on a periodic basis or on demand, depending on how you configure your account settings. This Service Feature can send information such as battery level, alternator value, and coolant temperature. This information may also include maintenance reminders for oil changes, tire rotations, and other reminders, which you can generate by setting mileage or time intervals on the Mobile App or Website.

As a convenience, we will endeavor to alert you when your Vehicle is subject to a recall. However, it is your responsibility to stay informed of vehicle recalls independently of this Service. You acknowledge that your Vehicle may be recalled even if we do not provide you notice of such recall.

Data contained in Hum's Auto Health messages is for informational purposes only and is not intended to prevent any mechanical or performance issues with your Vehicle. You understand that the Service does not report all conditions that may affect your Vehicle's operation, and that Hum does not provide any car repair services or address any mechanical or performance issues identified by Auto Health or other features. You agree and acknowledge that we, our affiliates, and Service Partners are not liable for any performance or mechanical issues relating to your Vehicle.

DETECCIÓN DE ACCIDENTES: Si el Sistema detecta una desaceleración brusca u otros eventos similares que a nuestro criterio podrían indicar una colisión u otro accidente, el Sistema está diseñado para conectarse con nuestro equipo de asistencia para emergencias. PLEASE NOTE THAT NOT ALL COLLISIONS OR ACCIDENTS WILL BE DETECTED BY THE SYSTEM. If you have a Speaker, you can also press the button on the Speaker to connect to our emergency assistance team for help.

If your Hum+ System equipment does not include a Speaker and your System detects a collision, we will dispatch emergency help to the location we detect for your Vehicle without speaking with you first. If you are in an accident and would like to confirm that emergency help is on the way, please dial 911 from your smartphone.

No proporcionamos a los clientes información acerca de por qué el Sistema identificó o no identificó una situación o evento específico como un choque.

If you have a Speaker included with your Hum+ or Humx System equipment, please keep your Speaker charged using the charger provided with your System. To receive a Crash Detection Live Assist call from our emergency assistance team when the System detects a crash, the System must be properly installed in the Vehicle with adequate battery and electric power, the Speaker must be charged, and your Vehicle must be within range of the wireless network. IF YOU HAVE A SPEAKER AND YOUR SPEAKER IS NOT CHARGED WHEN THE SYSTEM DETECTS A CRASH, YOU WILL NOT BE ABLE TO CONNECT WITH OUR EMERGENCY ASSISTANCE TEAM, AND WE WILL NOT SEND HELP TO YOUR LOCATION IF A CRASH IS DETECTED. By using the Service, you acknowledge your understanding that we will not send you emergency help if your Hum System equipment includes a Speaker and your Speaker is not charged.

Nuestros representantes de servicio al cliente (o de nuestras afiliadas o Socios de servicio, según corresponda) harán todo lo posible por comunicarse con el personal de emergencias pertinente, como por ejemplo, la policía, el departamento de bomberos o servicios de emergencia, para brindarle asistencia cuando usted la solicite o cuando el Sistema instalado en su vehículo lo indique. Ni nosotros ni nuestras afiliadas o Socios de servicio nos comprometemos ni podemos garantizar que dicho personal de emergencias responderá de manera oportuna o de hecho, que habrá respuesta. Si las leyes aplicables exigen que una emergencia sea confirmada antes de que el personal de emergencia proporcione el servicio, no contactaremos al personal de emergencia en dichas áreas hasta que recibamos su solicitud de asistencia o confirmemos de otro modo que tal emergencia existe,

PLEASE NOTE THAT IF YOUR VEHICLE LOSES BATTERY POWER, SUSTAINS DAMAGE TO CRITICAL ELECTRICAL WIRING AND SUBSYSTEMS FOR ANY REASON (INCLUDING BEFORE, DURING, OR AFTER AN ACCIDENT), OR IF THE OBD READER IS DISLODGED OR BECOMES LOOSE, THE SERVICE, INCLUDING CRASH DETECTION, WILL NOT OPERATE.

GROUP LOCATION SHARING. The Hum app also allows you to create groups of Hum app users who share location with each other in real time. In addition to viewing the real-time location of all group members, group members can receive notifications when group members come and go from specified locations. Group members also see the first name, last initial, and avatar or profile picture of other group members. Groups can have a maximum of ten Hum app users as members. There is no limit to the number of groups you can create or join. Each group member has the ability to add new members to the group at any time until the ten-member limit is reached. You will receive an email and a push notification (if you have push notifications turned on) when a new member is added to the group. Group members receive immediate access to real-time location of all group members when added to a group. To stop sharing location with a group, you can go to "Manage Sharing" in the app's Location Sharing settings, or you can leave the group.

STOLEN VEHICLE LOCATION ASSISTANCE: You may be able to contact a customer service representative by pressing the button on your visor clip, using the dedicated button on the Mobile App, or by calling (800) 711-5800 to request disclosure of the location of your Vehicle to relevant law enforcement agencies in the U.S, to the extent we can determine it. Sin embargo, excepto en circunstancias extraordinarias, como en el caso de una emergencia, no comenzaremos a rastrear su vehículo hasta que lo haya reportado como robado a las autoridades policiales de los EE. UU. y se haya comunicado con nosotros para proporcionarnos la documentación correspondiente (según lo determinemos a nuestra total discreción). Si no nos proporciona la información solicitada, podemos negarnos a localizar su vehículo. Cuando determinemos, a nuestra total discreción, conforme a una solicitud de su parte o de las autoridades, que existe una situación de emergencia que pudiera implicar peligro de muerte o daños físicos severos, podremos intentar proporcionar la ubicación de su vehículo y toda la demás información acerca del mismo a las autoridades policiales sin recibir la documentación requerida normalmente en una situación que no implica peligro para la vida. If the System is removed from the Vehicle (or was not properly installed initially or is otherwise inoperable), we will be unable to track your Vehicle's location.

No podemos prometer que seremos capaces de localizar su vehículo. Al usar esta función, usted acepta que podemos divulgar a nuestros Socios de servicio que proporcionan esta función y a las autoridades pertinentes toda la información acerca del vehículo que podemos obtener o que hayamos obtenido desde el día en que usted considera que su vehículo fue robado, incluyendo, a título enunciativo, la latitud y longitud del vehículo, ubicaciones anteriores del vehículo, velocidad del vehículo y el sentido de marcha del vehículo. Su consentimiento para esta divulgación durará aproximadamente 30 días o hasta que el vehículo sea encontrado, lo que ocurra primero. Sin embargo, no tenemos la obligación de seguir intentando localizar su vehículo por más de 30 días. Durante este tiempo, podemos compartir la información sobre su vehículo con las autoridades policiales tantas veces como sea necesario para intentar localizar el vehículo. You consent to our disclosure of the information contained in this section. En la medida en que el Servicio proporciona la capacidad de localizar su vehículo, bajo ninguna circunstancia usted debería intentar localizar un vehículo robado. Dichas investigaciones deben ser llevadas a cabo por las autoridades policiales.

SERVICE SCHEDULE REMINDERS: In the Mobile App, you can provide your Vehicle’s current odometer reading and receive reminders for recommended service and maintenance based on your Vehicle manufacturer’s recommended service schedule for your Vehicle’s year, make and model. You can also set your own custom Maintenance Reminders without providing your Vehicle’s odometer reading. We do not guarantee the accuracy of the Vehicle manufacturer-recommended service schedule that we provide in the Mobile App. Your Vehicle’s unique service and maintenance needs may vary. Los recordatorios del cronograma de mantenimiento son únicamente para fines informativos y no tienen como propósito diagnosticar de manera definitiva, prevenir o resolver problemas mecánicos, de rendimiento u otros problemas del vehículo. No garantizamos los resultados asociados con el seguimiento de los recordatorios del cronograma de servicio recomendado por el fabricante en la Aplicación móvil.

MECHANICS HOTLINE: You can call the Mechanics Hotline during its operating hours to discuss auto health topics such as likely repairs related to specific diagnostic trouble codes. Es posible que el personal con el que hable pueda o no pueda ayudarlo. La Línea directa con el mecánico es sólo con fines informativos y no tiene como propósito diagnosticar de manera definitiva, prevenir o resolver problemas mecánicos, de rendimiento u otros problemas del vehículo.

PARKING LOCATOR: With the Parking Locator Service Feature, you can upload a photograph of your Vehicle, as well as mark and display your Vehicle's location on a map interface, to help you remember where you parked. You can also enable a timer to help you remember how long your Vehicle has been parked for parking-meter management. No garantizamos nuestra capacidad para localizar su vehículo. IT IS YOUR RESPONSIBILITY TO NOTIFY EVERYONE WHO USES OR OCCUPIES YOUR VEHICLE THAT PARKING LOCATOR IS ACTIVE AND ALLOWS YOU TO ACCESS INFORMATION ABOUT THE VEHICLE, INCLUDING ITS LOCATION. To get directions from your current location to your Vehicle's location using the Parking Locator Service Feature, you must have a paid subscription and you must download the Mobile App to your smartphone.

LOCATION: With this feature, you may view the location of your Vehicle and your recent location history on a map. The tier of Hum Service you select, as well as your account privileges, will determine whether certain enhanced location features are available to you. For example, if you have a paid subscription and you are the primary account holder, you will be able to view the location of all Vehicles registered to your account. Please note it may take a few minutes to locate your vehicle or update its location. We do not guarantee the accuracy of the driving history we record and provide to you. Each time you use a location feature, you agree that we can disclose to our Service Partners all necessary information to provide the service, including, without limitation, the latitude and longitude of the Vehicle. IT IS YOUR RESPONSIBILITY TO NOTIFY EVERYONE WHO USES OR OCCUPIES YOUR VEHICLE THAT LOCATION FEATURE(S) ARE ACTIVE AND ALLOW YOU TO ACCESS INFORMATION ABOUT THE VEHICLE, INCLUDING ITS LOCATION.

SPEED ALERT: With the Speed Alert Service Feature, you may establish a maximum speed for your Vehicle and receive a notification if your Vehicle exceeds that maximum.

BOUNDARY ALERT: With the Boundary Alert Service Feature, you may establish custom boundary areas. If your Vehicle enters or exits a boundary area, you will receive a notification. Each time you use this feature, you agree that we may disclose to our Service Partners all necessary information to provide the Service Feature, including without limitation the central point of the boundary area you want to establish, such as an address or Point of Interest ("POI"). You also consent to our storing the latitude/longitude for the central point of the boundary area you want to establish. If you do not consent to the disclosure of this information to our affiliates or Service Partners or to our storing of the information to provide the Feature, do not use the Boundary Alert Service Feature.

DRIVING HISTORY: With the Driving History Service Feature, you may view detailed reports of your Vehicle's driving patterns, which may be customized and viewed on a summary basis by distance, miles-per-gallon ("MPG"), speed, and more. BECAUSE IT MAY BE IMPACTED BY FACTORS INCLUDING BUT NOT LIMITED TO NETWORK COVERAGE, CAPACITY, AND RECEPTION, WE DO NOT GUARANTEE THE ACCURACY OF THE DRIVING HISTORY WE PROVIDE TO YOU. Si el sistema no captura su ubicación, podemos informar la última ubicación conocida de su vehículo.

HOTEL, CAR RENTAL, AND OTHER DISCOUNTS: Through your subscription, you will have access to hotel, car rental, and other discounts, which we may make available from time to time. For a complete list of currently available discounts, please see the Website, Mobile App, and disclosures made by our affiliates, Service Partners, and third party vendors. If there is any conflict between the information on the Website or Mobile App and the information provided by our affiliates, Service Partners, or third-party vendors, then the latter will govern with respect to these discounts. Es posible que los descuentos no estén disponibles en todos los estados.

SAFETY SCORE: The Safety Score feature is designed to help you improve your driving safety. La Aplicación móvil mide la información sobre la ubicación y el movimiento de su smartphone para calcular métricas diseñadas para reflejar la frecuencia de las conductas de manejo inseguras como conducir a alta velocidad, frenar bruscamente, tomar curvas cerradas, usar su smartphone mientras maneja y acelerar rápido. Su puntuación de seguridad se basa en la frecuencia de conductas de manejo seguras e inseguras y se basa SOLAMENTE en la información detectada desde su smartphone. Los datos ingresados por el Sistema en su vehículo no forman parte de la puntuación de seguridad. No garantizamos que la información generada por esta función esté disponible, sea precisa o esté completa, y no podemos explicar por qué su Aplicación móvil genera una puntuación en particular para usted. Es posible que le ofrezcamos la opción en el futuro de enviar la información recopilada para la función de puntuación de seguridad a proveedores de seguros para determinar si usted puede ser elegible para recibir descuentos. No es necesario que use la función de puntuación de seguridad para recibir cualquiera de las otras funciones del servicio, y puede optar por activar o desactivar esta función en cualquier momento cambiando los permisos de movimiento de su smartphone.

Hum app users can invite each other to share the following Safety Score information: cumulative Safety Score, total number of Safety Score events in the current week, total number of miles driven that week, first name, profile picture, and avatar. Para dejar de compartir esta información en cualquier momento, vaya a la página de la tabla de posiciones dentro de la aplicación Hum y deslícese hacia la izquierda en el nombre y avatar de la persona con quien ya no desea compartir su información de puntuación de seguridad.

WI-FI HOTSPOT: The Wi-Fi Hotspot feature is only available with Humx premium Service and allows you to connect up to ten (10) devices at one time. El uso del hotspot Wi-Fi está sujeto a las políticas de uso de data de Verizon Wireless, las cuales están disponibles en https://www.verizonwireless.com/support/vz-email-legal/No es necesario que compre un plan de data de Verizon Wireless para comprar el sistema o servicio Humx, pero le recomendamos que compre un plan de data para poder usar el hotspot Wi-Fi. You can control access to your Humx Wi-Fi Hotspot using the Mobile App. If you have questions about your Wi-Fi service or how your use of the Wi-Fi Hotspot will affect your data plan, please contact your local Verizon Wireless store. Puede usar la Aplicación móvil para habilitar la función Extensión de Wi-Fi, que aprovecha la batería del vehículo para mantener el hotspot Wi-Fi activo hasta sesenta minutos después de apagar el vehículo. Si su batería no cuenta con suficiente carga, no recomendamos usar la función Extensión de Wi-Fi. Al usar la función Extensión de Wi-Fi, usted reconoce que entiende que el hotspot Wi-Fi consume carga de la batería de su vehículo y acepta que será el único responsable del costo de reemplazo de la batería, si corresponde, como resultado del uso de esta función.

NUMBERSHARE

The NumberShare feature is only available for Humx premium service. NumberShare for Humx allows you to use the Humx Speaker to place calls to your three favorite contacts ("Hum Contacts") from your smartphone's phone number, and to receive all calls from your smartphone's phone number, even if you don't have your smartphone with you. The cost of NumberShare service for Humx is included in your Humx line access charge. You can use the Hum app to enable or disable NumberShare for your Humx Speaker at your convenience.

You can use NumberShare with an eligible new or existing HD Voice capable and enabled host smartphone and extension device(s). NumberShare requires that both the host smartphone and extension devices be HD Voice capable and enabled. You may not use NumberShare for Humx to dial 911 directly; you must instead use the emergency service procedures associated with Humx service to call for emergency help using your Hum System or dial 911 directly from your smartphone.

By using NumberShare service with your Humx service, you agree to, and your use of the Service is subject to, the Verizon Wireless NumberShare Terms and Conditions, which you can view at https://www.verizonwireless.com/support/numbershare-legal/.

MOBILE APP AND WEB PORTAL: The terms of use and Privacy Policy for the Mobile App and Portal are set forth below in this Agreement. From time to time, the Mobile App and Portal may be down for maintenance, upgrades, or because of unanticipated events disrupting service.

Para acceder a muchos aspectos del Servicio, el titular principal de la cuenta tendrá que configurar una cuenta maestra para la aplicación móvil y/o el portal. A discreción del titular principal de la cuenta, los usuarios adicionales pueden recibir acceso a cierta información a la que se puede acceder a través de la aplicación móvil y el portal. El titular principal de la cuenta puede modificar el acceso de los usuarios adicionales en la página de configuración de la cuenta maestra. Los usuarios adicionales no pueden realizar cambios en la cuenta maestra. Si el titular principal de la cuenta cierra la cuenta, se cerrarán todas las cuentas de usuarios adicionales. The primary account holder can remove or alter additional users' Service Feature access at any time.

Si usted es suscriptor corporativo, su empleador es el titular de la cuenta. Usted no puede realizar cambios en la cuenta y, si su empleador cierra la cuenta, su servicio será cancelado. Your employer controls access to certain Hum service features. Your employer can also view the data the Hum System collects about your vehicle, including its location and its use and manner of operation, via the mobile app and/or web portal.

STORED DATA: If we or our affiliates or Service Partners (or other third parties) store data on or about the Service, then we may delete the data without notice to you or otherwise place restrictions and limits on the use of the data or storage areas. Data stored as part of the Service may be deleted, modified, or damaged by us or our affiliates or Service Partners. We have no responsibility in connection with the storage or maintenance of any Service data, nor do we guarantee that our collection of any data will be timely or error-free. You agree that the collection, maintenance, and use of data in connection with the Service also are subject to limitations and restrictions outside of our control, including those described in this Agreement.

YOUR RESPONSIBILITIES:

DRIVE RESPONSIBLY: You have full responsibility and assume all risks related to the use of the Service in your Vehicle. Solo use el Servicio cuando es seguro hacerlo. De lo contrario, podría ocasionar un accidente con lesiones graves o incluso víctimas fatales. Usted es responsable de cumplir con todas las leyes, normas y regulaciones aplicables, incluyendo los requisitos de los organismos reguladores gubernamentales pertinentes, aplicables al uso del Servicio.

COMPLIANCE WITH TERMS: You are responsible for not only your own compliance with this Agreement but also for the compliance of all occupants of your Vehicle and additional users of your subscription and users of your Vehicle, whether or not authorized by you. You agree to make all other drivers, passengers, or guests of your Vehicle aware of this Agreement and the services that are available under it. You are solely responsible for the use of the Service for your Vehicle, even if you are not the one using the Service and even if you claim later that another person's use was not authorized. If you have Corporate Subscribers on your account, you are responsible for not only your own compliance with this Agreement but also for the compliance of all Corporate Subscribers using your account.

NOT INSURANCE: The Service is not an insurance product, and we are not an insurance company. The Service does not insure you, your property, your Vehicle, or anyone else. We are not a motor club, and all roadside assistance provided as part of the Service is provided only by Signature Motor Club. Your Safety Score does not guarantee you any insurance discounts or other benefits, even if it shows that you have good driving habits.

ACCOUNT INFORMATION/SECURITY MEASURES: You agree that you will provide us with true and accurate information and that you will keep that information up to date. Usted es responsable por asegurar de que tengamos su número de teléfono móvil y/o dirección de correo electrónico válidos y actuales. You can change your telephone number and/or email address at any time by visiting www.Hum.com or by calling (800) 711-5800 between the hours of 6 a.m. and 2 a.m. Eastern time. Se cobran tarifas de mensajería de texto estándar si elige recibir mensajes de texto nuestros.

Usted nos notificará de inmediato sobre cualquier violación a la seguridad o uso no autorizado de su suscripción. We will not be liable for any losses resulting from unauthorized access to or use of the Service or your subscription, and you may be liable to us or other parties due to such unauthorized access or use.

Usted no copiará, reproducirá, distribuirá, decompilará, hará ingeniería inversa, desensamblará, eliminará, alterará, burlará o sobornará ninguna tecnología de seguridad, no convertirá ningún uso no autorizado por nosotros ni reclamará propiedad del Servicio, o información o material asociado con el Servicio ya sea nuestro o de otro. Usted no quitará, modificará u ocultará los avisos de derecho de autor, marcas comerciales u otros avisos de derechos de propiedad en o incluidos en cualquier parte del Servicio, ni cualquier tipo de información o material en u obtenido del Servicio.

COMMUNICATIONS FROM US AND/OR OUR SERVICE PARTNERS: We and/or our affiliates and Service Partners may communicate with you by providing you with messages through the System, the Portal or Mobile App, or to the billing, email address, wireless phone number or other contact information for you that we have on file. We and our affiliates may also use your email address to send you emails about products, specials, and promotions, which may be related to the Service or not. En ocasiones, también podemos usar su dirección de correo electrónico para enviarle información sobre productos, servicios u ofertas de terceros relacionados con nuestras ofertas o servicios que consideramos pueden interesarle. Con su consentimiento, podemos brindar su información de contacto a nuestros socios de servicio, quienes pueden enviarle información sobre productos, servicios u ofertas que puedan interesarle. Cada correo electrónico nuestro que reciba sobre ofertas brindará un enlace para cancelar la suscripción a todas las ofertas futuras por correo electrónico por parte nuestra. Si no desea recibir correos electrónicos sobre nuestras ofertas o productos o de los terceros seleccionados, también puede contactar a un representante de Servicio al Cliente al (800) 711-5800. Tenga en cuenta que incluso si opta por no recibir correos electrónicos de mercadeo de nuestra parte, es posible que siga recibiendo notificaciones nuestras sobre su Servicio, su suscripción, el estado de su sistema y cualquier otro problema relacionado con el Servicio, así como actualizaciones del estado de sus pedidos que nos permitan ofrecerle la mejor experiencia de usuario. También podemos usar su nombre, información de entrega postal y número telefónico para contactarlo por diferentes motivos (incluso fines de mercadeo) y podemos usar mensajes de texto/llamadas marcados automáticamente, mensajes de voz pregrabados o artificiales en relación con su cuenta, el Servicio provisto por nosotros, nuestros agentes o contratistas en nuestro nombre. Usted nos da su consentimiento y a cualquier persona que cobre a nuestro nombre para que lo contacte con respecto al estado de su cuenta, incluyendo cargos atrasados o actuales, mediante llamadas pregrabadas, email y llamadas o mensajes entregados a través de un sistema telefónico de marcado automático a cualquier número de teléfono móvil o dirección de correo electrónico. Si desea contactarnos, llame a un representante de Servicio al Cliente al (800) 711-5800.

OWNERSHIP OF THE SYSTEM: Upon ordering the System or signing up for a subscription from us, we will ship you the System (consisting of the OBD Reader and/or the Speaker), the subscription information, if applicable, and the charger. THE SYSTEM WILL BE YOURS (UNLESS YOU ARE A CORPORATE SUBSCRIBER) SUBJECT TO THE TERMS OF THIS AGREEMENT, PROVIDED THAT IF YOU OR WE CANCEL THE SERVICE PRIOR TO THE END OF YOUR SUBSCRIPTION COMMITMENT, IF ANY, YOU MAY INCUR EARLY TERMINATION FEES PURSUANT TO THIS AGREEMENT.

OWNERSHIP/CONFIDENTIALITY: All information and software provided by us through the Service, including the Mobile App, is and will remain our sole and exclusive property. Usted no publicará, transmitirá, retransmitirá o reproducirá la información o software en ningún medio. Cualquier violación de esta restricción es una violación de los derechos de autor o derechos de propiedad de la información o software. As between you and us, we (and our affiliates and applicable Service Partners) own or license all such information and software and you do not acquire any rights in such information and software, including any right to use or modify the software (other than in the ordinary course of your receipt and use of the Service in accordance with this Agreement). Podemos actualizar ocasionalmente el software contenido en el Sistema. Podemos hacerlo de manera remota sin antes notificarlo. These software updates or changes may affect or erase data or metadata that is stored in the System or the Mobile App. We are not responsible for any affected or erased data due to a software update or change.

DISCLAIMER OF WARRANTIES: We make no representations or warranties, express or implied, including to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose, about your Service, the device, the web portal, or the mobile app. We do not warrant that the device or any Service Feature will work perfectly or will not need occasional upgrades or modifications, or that it will not be negatively affected by network-related modifications, upgrades or similar activity. Tampoco garantizamos que la información que reciba del dispositivo será precisa o estará completa. Si el sistema no captura su ubicación, podemos informar la última ubicación conocida de su vehículo.

A través del uso del Servicio, usted puede tener la oportunidad de participar en transacciones comerciales con nuestras afiliadas, socios del servicio u otros proveedores, como mecánicos, compañías aseguradoras y otros. Usted reconoce que todas las transacciones relacionadas con cualquier mercancía o servicio ofrecido por cualquiera de las partes, incluyendo, entre otros, los términos de compra, términos de pago, garantías, mantenimiento y términos de entrega relacionados con dichas transacciones, son acordadas únicamente entre el vendedor de dicha mercancía y servicios y usted. NO GARANTIZAMOS NINGUNA TRANSACCIÓN REALIZADA A TRAVÉS DEL SERVICIO, SITIO WEB Y APLICACIÓN MÓVIL, O EN RELACIÓN CON LOS MISMOS, Y USTED ENTIENDE Y ACEPTA QUE DICHAS TRANSACCIONES SE REALIZAN BAJO SU PROPIO RIESGO. TODA GARANTÍA PROVISTA EN RELACIÓN CON ALGÚN PRODUCTO, SERVICIO, MATERIAL O INFORMACIÓN DISPONIBLE EN O A TRAVÉS DEL SITIO WEB O LA APLICACIÓN MÓVIL Y/O EL SERVICIO DE UN TERCERO ES PROVISTO ÚNICAMENTE POR DICHO TERCERO, Y NO POR NOSOTROS NI CUALQUIERA DE NUESTRAS AFILIADAS.

Algunos estados o jurisdicciones no permiten la exclusión de ciertas garantías, por lo tanto, algunas de las limitaciones antes mencionadas no se aplican a usted.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE USE OF OR ANY RELIANCE UPON ANY INFORMATION OR CONTENT AVAILABLE THROUGH THE SERVICE IS SOLELY AND COMPLETELY AT YOUR OWN RISK AND RESPONSIBILITY, AND THAT THIS INFORMATION OR CONTENT MAY NOT ALWAYS BE ACCURATE. SU ÚNICA RESPONSABILIDAD ES ASEGURARSE DE QUE USTED (Y/O CUALQUIER OTRO USUARIO O PASAJERO DE SU VEHÍCULO) TOME DECISIONES SENSATAS Y OBEDEZCA LAS NORMAS DE TRÁNSITO Y TODAS LAS DEMÁS LEYES Y REGULACIONES APLICABLES CUANDO MANEJE SU VEHÍCULO, ACCEDIENDO Y/O USANDO EL SERVICIO, PERMITIENDO QUE OTROS USEN SU VEHÍCULO Y/O EVALUANDO SI EL USO DE CUALQUIERA DE LAS FUNCIONES DEL SERVICIO ES SEGURO Y LEGAL SEGÚN LAS CIRCUNSTANCIAS. THE SAFETY SCORE, DIAGNOSTIC DATA, AND MECHANICS HOTLINE SERVICE FEATURES ARE INFORMATIONAL ONLY, ARE DESIGNED TO HELP IDENTIFY THE LIKELY SOURCE OF A PROBLEM BASED ON THE DIAGNOSTIC CODES TRIGGERED, AND ARE NOT INTENDED TO REPLACE ACTUAL IN-PERSON SERVICE EVALUATIONS.

LIMITATION OF LIABILITY: Other than as set forth elsewhere in this Agreement, You and Verizon Telematics both agree to limit claims against each other for damages or other monetary relief to direct damages. Esta limitación y exención regirá independientemente de la teoría de responsabilidad. Esto significa que ninguno de nosotros tratará de recibir compensaciones por daños indirectos, especiales, consecuentes, triplicados o punitivos de la otra parte. This limitation and waiver also applies if you bring a claim against one of our suppliers or Service Partners, to the extent we would be required to indemnify the supplier for the claim. You agree we aren't responsible for problems caused by you or others, or by any act of God.

By accepting these Terms of Service, YOU ASSUME ALL LIABILITIES ASSOCIATED WITH NOTIFYING ALL CORPORATE SUBSCRIBERS WHO WILL UTILIZE THE HUM SERVICE.

WAIVER/SEVERABILITY: No waiver of any part of this Agreement, or of any breach of it, in any one instance will require us to waive any other instance or breach. No term or condition of this Agreement is waived and no breach is waived unless that waiver is in writing and signed by the party claimed to have waived. If any part of this Agreement is declared invalid or unenforceable, including anything regarding the arbitration process (except for the prohibition on class arbitrations as explained in the arbitration section above), that part may be removed from this Agreement. All other parts of this Agreement are still valid and enforceable.

RELATIONSHIP BETWEEN PARTIES: Notwithstanding anything else herein, this Agreement does not create any fiduciary relationships between you and us, or between you and any affiliate or Service Partner. This Agreement also does not create any relationship of principal and agent, partnership, or employer and employee between you and us or between you and any of our affiliates or Service Partners, nor does it create such a relationship between us and a secondary user on your account. Finally, this Agreement does not create any such relationship between us and a Corporate Subscriber.

THIRD-PARTY BENEFICIARIES: Without limitation of anything else set forth herein and except with respect to Signature Motor Club, you have no contractual relationship whatsoever with any of our affiliates or Service Partners, and this Agreement does not give you any rights against any affiliate or Service Partner. Usted no es un beneficiario externo de ningún acuerdo entre nosotros y ninguna de nuestras afiliadas o socios del servicio. Ninguno de nuestras afiliadas o socios del servicio tiene responsabilidad legal, equitativa o de cualquier otro tipo para con usted de conformidad con este Acuerdo. Por el contrario, nuestras compañías subsidiarias, afiliadas subsidiarias, agentes, antecesores en derecho, sucesores en derecho y socios del servicio son beneficiarios previstos de las protecciones mencionadas en este Acuerdo relacionadas, entre otras cuestiones, con las limitaciones con respecto al Servicio y su uso y las limitaciones de responsabilidad.

ASSIGNMENT: We can assign this Agreement, or any debt you owe us, in whole or in part, to any individual or entity we choose, at any time, without notice to you, in our sole discretion. You cannot assign this Agreement (or any portion thereof) without our written consent and any attempted assignment without our written consent is null and void.

OPEN SOURCE NOTIFICATION: This product contains certain software that is covered by open source licensing requirements. Las copias de las licencias y una copia para descargar del código fuente del software de código abierto que se usa en este producto están disponibles en el siguiente sitio web: http://verizon.com/opensource/. Todo el software de código abierto contenido en este producto se distribuye SIN NINGUNA GARANTÍA. Dicho software está sujeto a los derechos de autor de sus titulares y a los términos de las licencias correspondientes incluidas en la descarga.

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