Asistencia Android™

Conoce más formas de disfrutar tu vida móvil con el sistema operativo (SO) Android. Cada nueva versión del SO Android brinda más funciones útiles, opciones y maneras para que te mantengas conectado y al corriente. El diseño intuitivo e inteligente y las funciones exclusivas de Android lo han ayudado a ser la plataforma móvil más popular del mundo.
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Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play edición Droid
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Hotspot móvil 4G LTE MiFi® 5510L Verizon Jetpack®
Samsung Galaxy Note5
Apple® iPhone® SE
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Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX de MOTOROLA
Extensor de red 3G Samsung
Droid Turbo de Motorola
Samsung Galaxy J1™ prepagado
iPad® 2 de Apple®
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Hotspot móvil 4G LTE MiFi® 4510L Jetpack®
Samsung Galaxy Core Prime™
Droid Turbo en nylon balístico
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Extensor de red 4G LTE para Samsung
LG V10™
Apple® iPhone® 4
LG G5
MiFi® 7730L Jetpack®
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Teléfono residencial de Verizon Wireless
Hum+ de Verizon
Google Pixel XL
Módem USB Global 4G LTE MiFi® U620L de Verizon
Módem USB global 4G LTE Pantech UML290
Internet LTE y teléfono residencial de Verizon
Enrutador de broadband 4G LTE de Verizon
LG Optimus Zone™ 3 prepagado
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Hotspot móvil 4G LTE Verizon Jetpack® - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ de LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z edición Droid
Samsung Convoy® 4
LG K8 V
Moto G Play
Hotspot móvil 4G LTE MiFi® 890L Verizon Jetpack®
GizmoPal™
Microsoft Lumia 735
Hotspot móvil 4G LTE MiFi® 4620L Verizon Jetpack®
GizmoPal® 2 de LG
DuraForce PRO con Sapphire Shield
Casio G'zOne Commando®
DROID MINI de MOTOROLA
Módem USB 4G LTE 551L de Verizon
LG G Vista
Brigadier™ de Kyocera
DROID RAZR M de MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Módem USB Verizon 4G LTE UML295
Moto G™ de Motorola
LG Extravert™ 2
PRIV™ de BlackBerry®
LG G2
Internet LTE (instalado)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
Smartphone BlackBerry® Bold™ 9930
DROID ULTRA de MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
AirCard® 595 de Verizon Wireless
HTC 10™
Mobile Hotspot 4G LTE MiFi® 4620LE Verizon Jetpack®
LG Exalt™
Hotspot móvil 4G LTE Samsung SCH-LC11 Jetpack®
Samsung Galaxy S® 4 mini
Hotspot móvil 4G LTE MHS291L Verizon Jetpack®
Hotspot móvil inteligente Verizon MiFi™ 2200 - OTA
DROID de MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7 pulgadas)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Diseñado por ti
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini con pantalla Retina
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE de HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2da gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ con servicio prepagado
LG Vortex™
LG Octane™
DROID RAZR de MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ de Motorola
Gear S®
Módem VZW USB760
Samsung Intensity™ III
HTC One®
Smartphone BlackBerry® Z10
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD de MOTOROLA
LG Revere® 2
Teléfono residencial inalámbrico T2000 de Verizon
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
Módem USB LG 4G LTE VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Reloj Urbane™ 2nd Edition LTE
Smartphone BlackBerry® Q10
LG Optimus Zone™ 2 prepagado
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® con Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) para Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ para Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Dispositivo VOIP integrado Verizon
DROID X de MOTOROLA
Ellipsis® Kids
Transpyre™ prepagado
Hotspot móvil inteligente Verizon MiFi™2200
Verizon - SmartHub con voz de Verizon
Smartphone BlackBerry® Bold 9650
Smartphone BlackBerry® Z30
DROID DNA de HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX de MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 de HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ de LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 de LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD de MOTOROLA
Samsung Intensity™
LG enV®2
Smartphone BlackBerry® Pearl™ Flip 8230
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect con Hotspot móvil 4G LTE
DROID BIONIC de MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
Smartphone BlackBerry® Tour™ 9630
LG Migosm
DROID 4 de Motorola
DROID X2 de MOTOROLA
Samsung Knack™
Módem VZW USB720
HTC One® max
Hydro ELITE de KYOCERA
Apple® iPad® con pantalla Retina
Módem USB global UMW190 de Verizon Wireless
Apple® iPad® (9.7 pulgadas)
Samsung Alias™ 2
Módem USB UM175 Verizon Wireless
Laptop Dell™ Vostro™ V13
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 de LG
Hotspot móvil 3G Fivespot™ Global Ready™ de Verizon
Sony Xperia® Z2
LG Extravert™
Intuition™ de LG
Lucid™ de LG
LG Cosmos™ Touch
Smartphone BlackBerry® Curve™ 8330
Galaxy Nexus de Samsung
Nokia Lumia 2520
DROID 3 de Motorola
Smartphone BlackBerry® Storm2™ 9550
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ de HTC
Windows Phone 8X de HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE de SAMSUNG
HP Elite x2 1012
Módem USB 595U Verizon Wireless AirCard®
Smartphone BlackBerry® Bold™ 9930 sin cámara
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Nexus 7 de Google
Lucid™2 de LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 de Motorola
Apple® iPad®
Moto X™ - Diseñado por ti (2da generación)
Juke de Samsung
LG Chocolate®
Samsung Galaxy Tab® (7.7)
G'zOne Type-S de Verizon Wireless
LG VX8350
Módem VZW USB727
DROID INCREDIBLE de HTC
Samsung Gem™
Tarjeta para PC Verizon Wireless PC5750
Verizon Wireless Salute™
LG Ally™
Smartphone BlackBerry® Curve™ 9330
Samsung Galaxy View
Apple® iPad® con Wi-Fi y hotspot MiFi® 2200
Pantech Caper™ prepagado
Samsung Galaxy Legend™
Moto X™ - Diseñado por ti
Samsung ATIV Odyssey™
Módem USB UM150 Verizon Wireless
Samsung SCH-u430
LG Voyager™
Smartphone BlackBerry® Curve™ 8530
LG Dare™
Spectrum™ de LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
AirCard® 580 de Sierra Wireless
Smartphone BlackBerry® 8830 World Edition
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
AirCard® 555D de Sierra Wireless
Samsung SCH-u410
Netbook Samsung N150
DROID 2 GLOBAL de MOTOROLA
LG VX5200
Tarjeta Verizon Wireless PC770 2 en 1 y ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 de MOTOROLA
Casio G'zOne Ravine® 2 sin cámara
HTC Trophy™
HTC Rezound™
Smartphone BlackBerry® Torch™ 9850
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
G'zOne Type-S Push to Talk de Verizon Wireless sin cámara
Netbook HP® Mini 1151NR
DROID PRO de MOTOROLA
Samsung SCH-a930
Smartphone BlackBerry® Curve™ 9310
BlackBerry Classic sin cámara
Luge™ de Motorola prepagado
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m gris
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 de MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
Smartphone BlackBerry® Curve™ 9370
LG Chocolate® Touch
DROID ERIS de HTC
Módem USB global USB1000 de Verizon Wireless
DROID R2D2 de Motorola
Nokia 2705 Shade™ sin cámara
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ de LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Netbook Gateway® LT2016u
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Netbook Compaq® Mini CQ10-688nr
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ en negro y plateado
Nokia 7205 Intrigue™
Nokia 6015i prepagado
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition sin cámara
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® prepagado
Samsung Omnia®
Netbook HP® Mini 311-1037NR
Nokia 3589i
notebook HP® Pavilion dm1-3010nr
MOTOROLA DEVOUR™ con MOTOBLUR™
Motorola RAZR V3c
Global ExpressCard® XU870 de Verizon
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
Notebook para entretenimiento HP® Pavilion dm1-2010nr
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ con TALKS™ para Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Módem USB global Verizon AD3700
Verizon Wireless XV6600 sin cámara
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Sonim XP5
Motorola Rapture™ VU30
LG Exalt® LTE
Motorola MOTO Q™ music 9m
Kyocera KX1v
Módem global USB USB730L Verizon
Samsung SCH-n330
Netbook HP® Mini 110-1046NR
Motorola moto e4 plus™ prepagado
ASUS ZenPad™ Z8s
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Netbook HP® Mini 210-1076NR
Motorola V325xi
Samsung Gear S3 classic
2018 Camry de Toyota
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
ASUS ZenFone™ AR
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Netbook HP® Mini 110-3098NR
moto e4 con servicio prepagado
Samsung i600 Smartphone
Apple® iPad Pro® (10.5 pulgadas)
Motorola V60p
ExpressCard® KPC680 de Verizon
Motorola C343
Motorola T730
Samsung Galaxy Tab S3
Samsung SCH-a530
Nokia 2285
moto z2 force edition
Apple® iPad Pro® (12.9 pulgadas)
Motorola moto z2 play
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission prepagado
Tarjeta para PC Verizon Wireless U630
Samsung SCH-a970

Servicio para Alaska

Preguntas frecuentes sobre el servicio para Alaska
[Preguntas frecuentes]
Encuentra información sobre los servicios que ofrece Verizon Wireless en Alaska, incluyendo planes, equipos disponibles y próximas optimizaciones.

Cambiar minutos, textos y data

Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Preguntas frecuentes sobre cómo entender y cambiar tu plan
[Preguntas frecuentes]
¿Necesitas más data? ¿Quieres cambiar a un nuevo plan? Conoce cómo cambiar tu plan en cualquier momento por internet a través de Mi Verizon.
Can I Change from 3G to 4G plan?
[Comunidad]
I'm planning on upgrading to an iPhone 6 from a 4, so I have to change my prepaid plan from 3G to 4G. Is it possible to do so without changing my phone number?
Can I Get Unlimited Data For Just One Phone On My Plan?
[Comunidad]
We have three phones on our account.  One user causes our data usage to go over regularly.  Can we get unlimited data for just that one phone?
Can I Port My Existing Postpaid Number To An Existing Prepaid Account?
[Comunidad]
Can I port my existing postpaid # to an existing prepaid account (I would then close my postpaid account).
Can I add data to my current plan?
[Comunidad]
If I keep my currrent plan can I add data and how much is it...maybe to go to shared unlimited data
Can I add minutes to my plan?
[Comunidad]
can I add minutes to my plan
Can I change my current plan to a prepaid plan and use an iPhone?
[Comunidad]
Can I change my current plan to a prepaid plan using my I phone?        
Can I change my plan?
[Comunidad]
I noticed a sign in a verizon store that had a new monthly plan for $40 a month (the same as I already have). I would like to change my plan from $45 a month to $40 a month with unlimited text and phone calls with 4 gigs of data with no contract.  ¿Esto es posible?
Can I increase my data plan then decrease it again?
[Comunidad]
Can I increase my data plan for a few months and then lower it again?
Can I keep my contract number when switching to a prepaid plan?
[Comunidad]
Hi,I am on a family plan with my dad, brother, etc.  Long story short, I want to go to my own plan once my contract is up, and I want it to be prepaid.  I'll be saving money, and I tend to keep a phone for 3-4 years, so I'm prepared to pay the full upgrade price when I need to.  My question...
Can I move my contract number to a prepaid line?
[Comunidad]
i have 31 days left on my contract phone plan. I had a smartphone and it died so i bought a cheap phone  several months ago ive been using to get buy until my contract ends. it will cost me 130 dollars to cancel my phone 31 days early so i am waiting until then to cancel the contract. I bought a...
Can I port my number from Post Pay to Prepaid?
[Comunidad]
Current contract with Verizon with two iPhones. Ends 4.24.17.  We plan to switch to LG Revere 3's with pre-paid $30 plans.  A. can we keep both our phone numbers?  B.  What is the best way to do this?
Can I return to postpaid from prepaid?
[Comunidad]
Can I return to postpaid if I find the prepaid coverage area lacking?
Can I sign up for two different International plans?
[Comunidad]
i'm given the choice of either $10 a day for unlimited use, which would amount to $110 for my trip, or the $40 for a month with a 100 mb limit on data. If I exhaust the 100 mb limit on the monthly plan, can i then sign up for the $10 a day plan, or am I obligated to stay with the monthly plan and pay...
Can I switch from a family plan to a prepaid plan?
[Comunidad]
can i go from my 2 line family plan to 2 prepaid plans? hassle free?whats all involved in doing something like that?
Can I switch from a smart phone to a basic phone?
[Comunidad]
I can upgrade my smartphone on 4/17. When can I switch to a basic phone?
Can I switch to Prepaid after my contract expires?
[Comunidad]
Can I switch from a VZW 2 year contract (expires 7/13/2017) to a VZW prepaid plan? Anyone have experience with this?
Can I switch to Verizon prepaid and keep my number?
[Comunidad]
I've recently switched jobs and it's getting increasingly difficult to pay my cellphone bil. Can I switch to Verizon prepaid and keep my number?
Can I switch to my own plan if the account I am currently on is behind on payments?
[Comunidad]
So I'm on someone else's account and they completely stopped paying the bill but I still pay my portion so they told me to suspend there's which I did and they still haven't paid no portion of there bill yet and they owe like 3 months worth already. I don't want them turning my phone off. So is there...
Can I temporarily increase my data?
[Comunidad]
Hi- I'm going on vacation to a spot that doesn't have wifi.  Is there a way to do a temporary increase in my data plan, and then go back to the original plan?
Can I turn a family plan into two single line plans?
[Comunidad]
My main line is out of contract but my second line pays monthly for the phone. Is it possible to get my second line on their own plan? I don't want to pay for a phone I'm not using.
Can I upgrade to unlimited data for 1 month then drop back down?
[Comunidad]
Can I upgrade to unlimited data for 1 month then drop back down?
Do I have to pay for another plan when switching devices?
[Comunidad]
I just renewed my 75 dollar, 10 gb prepaid plan on my samsing j3 6, and I want to switch to an iPhone 6 plus, but I will have to switch to a 60 dollar, 10 gb prepaid plan on the iPhone. am I paying for that plan too, it will the plan just be moved, because I just renewed a few days ago and I'm short on...
Do I need to change my plan to get service in Alaska?
[Comunidad]
what service upgrades, if any, are need for service while visiting in alaska
How can I stop my plan temporarily?
[Comunidad]
I am overseas for 2 month and may stay up to 6 months. How can I stop my plan for this period?Thank you
How do I add multiple devices to an international plan?
[Comunidad]
How do I add all 4 of my cell phones to my travel plan?
¿Cómo cambio mi plan?
[Comunidad]
HOW DO I GO ABOUT CHANGING MY PLAN OVER TO THE UNLIMITED PLAN FROM THE XL PLAN AND WHAT ARE THE COSTS TO DO SO?
How do I get more Data?
[Comunidad]
How do I get more Data?  How do I change from 3 GB to 6 GB plan?
How do I get the employee discount on non-unlimited plans?
[Comunidad]
When I tried to switch today from the old 3GB Medium Plan to the new 4GB Medium Plan, a message said I would receive "0% of my New York State Employee Discount".  I see several threads about the lack of employee discount on the new Unlimited plans, but nothing about the other plans.  Is it correct...
How do I move my son on to his own plan?
[Comunidad]
I want him to learn the responsibility of paying for his own phone.
How do I switch from a 2 year contract to a device payment plan?
[Comunidad]
My wife and i have 83 days left on our 2 year contract. Is it possible to upgade our phones now by switching to edge? Where you pay a monthly fee for you new phone or do we have to wait until our 2 year contract has ended? Can't really find any info on doing this.
How do I transfer my iPhone to my own plan?
[Comunidad]
Transfer my iPhone to my own plan from parentsJust got married and movedHusband and I want to start own planAny charge
How do i add a line to my plan without buying a new phone?
[Comunidad]
I just want to know the price to add a line, will it be $20 per month? Will it have to be under a two year contract? None of these answers I can find on the website. Don't want to buy a new phone, we will be using a phone we are going to buy used.
How long does a device need to be on prepaid before switching it to postpaid?
[Comunidad]
I bought a prepaid phone for my contract plan but was told it has to be activated with prepaid first.  How long does it need to be on prepaid before I can switch it to my postpaid line?
How much would I pay for a basic phone on prepaid for full year?
[Comunidad]
I have  a basic flip phone bought several years ago. I had been paying annually for a full year before I needed to pay again. In August 2015 I paid $100 and got a FULL YEAR. However, in August 2016, I could not reach a human to find out how much to pay (and I cannot now either -- the prepaid customer...
How to change from monthly payments to pay-as-you-go?
[Comunidad]
have a $45 dollar monthly charge,do not want,just want to add minutes how do i do that
If I change my prepaid plan before expiration date does it change my expiration date with the new plan?
[Comunidad]
If I change my prepaid plan before expiration date does my  expiration date change with new plan?
Is it possible to add more data to a prepaid plan before the current allowance is used up?
[Comunidad]
My data is nearly used up and I will b eon the road when it is completely used up.  I would like to add more now so that I do not have to pull off the road to login and add more data to my plan.  The website is very poorly designed and of it is possible to do this I can't find where it is. ...
What Charges Would I Encounter If I Switch To Prepaid?
[Comunidad]
if I change from my current monthly plan were I pay the 20.00 per month line access to a prepaid line, will I still have to pay the 20.00 line access fee?
What are my options when my 2 year contract expires?
[Comunidad]
I am not interested in upgrading phones. I hope to get a lower monthly bill.
What should I do if my number was given to someone else?
[Comunidad]
Hi. I bought a Verizon Samsung prepaid for security reasons while traveling around in the USA. This year while staying again in the USA I learned that Verizon has given away my number to another customer. ¿Qué puedo hacer?
What will my line access fee be after I upgrade?
[Comunidad]
Here is the situation:Phone A is still on a 2 year contract for 7 more months. (Line Access $40)Phone B has an eligible upgrade transferred to Phone A. It says that Phone A's monthly Line Access will be $40 when it shows me what my new bill will look like, However my question is, will It be $40 for...
Why didn't my line access fee drop after my contract was over?
[Comunidad]
My device is currently on month to month- I finished my two year contract a couple of months ago. I am still being charged for the $40 line access fee although I know it is to be dropped to $20. Who do I reach out to to rectify this issue?
Why was I not automatically enrolled in the 2gb plan?
[Comunidad]
I just saw that the $45 monthly prepaid plan includes 2gb a month as opposed to the 1gb I have now. Why doesn't verizon automatically up my data or enroll me in this plan?
Will I lose my month to month credit if I change plans?
[Comunidad]
I am currently on a more everything plan. I am currently receiving a $10/month credit for each phone for being on a month to month status. If I change plans to a "new verizon plan" will I lose those credits and if so how much would a smart phone and a basic text phone cost each month in relation to the...
Will My Data Be Slowed Down With on the Unlimited Plan?
[Comunidad]
Does the data slow down with this new unlimited data plan? I haven't had hardly any speed at all today, after 23 gb used with 12 days left in my cycle.
Will adding data impact my contract?
[Comunidad]
So I'm on a contract plan but I only get 1gb a month I want to upgrade to 3gbs but I would have to change to Verizon plan would that end my contract? If not than why would I be charged an extra 170.00 just to change to the plan?
Would I Lose My Autopay Discount If I Sign Up For Travelpass?
[Comunidad]
This mIght be stupid question, but I'll ask it anyway.  Right now I have one line with the new unlimited data plan with the autopay discount for a total money bill of $80/month. I was in the process of signing up for Travelpass online and it seemed that I would lose the autopay discount. The site...

Servicios internacionales

Preguntas frecuentes sobre viajes internacionales
[Preguntas frecuentes]
Learn about using your device outside the US, international rates and how to add an international plan.
Preguntas frecuentes sobre viajes internacionales
[Preguntas frecuentes]
Learn about using your device outside the US, international rates and how to add an international plan.
Preguntas frecuentes sobre viajes internacionales
[Preguntas frecuentes]
Learn about using your device outside the US, international rates and how to add an international plan.
Preguntas frecuentes sobre viajes internacionales
[Preguntas frecuentes]
Learn about using your device outside the US, international rates and how to add an international plan.
Preguntas frecuentes sobre larga distancia internacional
[Preguntas frecuentes]
Conoce más sobre las tarifas de larga distancia internacional y los planes de Verizon Wireless y cómo llamar a otro país desde los Estados Unidos.
Preguntas frecuentes sobre larga distancia internacional
[Preguntas frecuentes]
Conoce más sobre las tarifas de larga distancia internacional y los planes de Verizon Wireless y cómo llamar a otro país desde los Estados Unidos.
Preguntas frecuentes sobre larga distancia internacional
[Preguntas frecuentes]
Conoce más sobre las tarifas de larga distancia internacional y los planes de Verizon Wireless y cómo llamar a otro país desde los Estados Unidos.
Preguntas frecuentes sobre larga distancia internacional
[Preguntas frecuentes]
Conoce más sobre las tarifas de larga distancia internacional y los planes de Verizon Wireless y cómo llamar a otro país desde los Estados Unidos.
Are there extra charges when traveling internationally?
[Comunidad]
Hi there, my husband and I are planning a trip soon out of the Country and I know that on a previous trip, they don't have Verizon there and we get a message from Global support about extra charges and buying MB's of Data. Is there a way To plan Better for This trip and up our plan temporarily so we can...
Can I keep my U.S. based prepaid number?
[Comunidad]
I have a prepaid Verizon phone number that I purchased while traveling in the United States. I would like to keep my US-based phone number, however I just wanted at the lowest possible monthly price. What is the lowest possible monthly price?
Can I unlock my prepaid device for use in India?
[Comunidad]
Hello Care, I have purchased a Moto g phone in USA locked on Verizon,I woud like to usein India,Please help me and guide me on the unlocking process and let meknow for any information from the phone.  --thanksAbhishek
Does unlimited data work internationally?
[Comunidad]
Does unlimited data plan work internationally
How can I call or text another device while I am on a cruise?
[Comunidad]
I will be on an Alaska Cruise in a few weeks.  When I am AT SEA (not when I am in port) what do I need to do or have added to my account in order for my cell phone to call or text another phone on the ship, or to have voice and data for contacting people back home?
Is it free to send a text to the UK?
[Comunidad]
I was wondering if text messagine is free to England, UK....Would anyone know ?
Is the $2 international travel pass for Canada available to prepaid plans?
[Comunidad]
I can't find the answer to this question- is the $2 daily international travel pass for Canada able to be added to prepaid plans? If not, what are my options to use my phone for travel in Canada?
Prepaid International Calling FAQs
[Preguntas frecuentes]
The flexible, affordable way to use your prepaid phone to call other countries with no hidden fees.
Why couldn't I access data in Mexico?
[Comunidad]
I just got back from a 1-week trip to Mexico. When I landed I got a text from Verizon stating: Free VZW Message: Welcome to Mexico. Your Talk, Text and Data while in Mexico is included in your Domestic plan. My phone and text was working. But my internet was not. While at the airport, I signed...
Will I be charged more for data if I use my GPS in Canada?
[Comunidad]
Planning a trip to Canada. Will I be charged more for data if navigating
Will I have Prepaid access in Puerto Rico?
[Comunidad]
I will be traveling in Puerto Rico in Jan-Feb 2016. It is a US territory, but I understand my Verizon prepaid plan is not valid there. What are my options for being able to send/receive phone calls and texts and use data? Tha

Administrar tu uso

Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Cómo comprender el uso de data
[Video]
Mira este video para saber cuánta data se utiliza al realizar cosas como bajar música o realizar streaming de videos para asegurarte de estar en el plan adecuado.
Duración: 1:27
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Herramientas para controlar el uso
[Información general]
Descubre una variedad de herramientas que puedes usar para controlar el uso de minutos, mensajes y datos en tu cuenta.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Preguntas frecuentes sobre el uso de data
[Preguntas frecuentes]
Conoce cómo usan la data tus dispositivos, cómo determinar la cantidad adecuada de data para los dispositivos de tu cuenta y las herramientas para monitorear tu uso de data.
Planes Nationwide 65 Plus
[Información general]
Plan and rate information for the Nationwide 65 Plus Single Line and Two-Line Share Plans for seniors. Estos planes ya no están disponibles para activaciones nuevas.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre la lista de roaming preferente (PRL)
[Preguntas frecuentes]
Aprende cómo actualizar tu teléfono móvil para asegurarte de tener el mejor servicio posible con nosotros.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre uso de data
[Preguntas frecuentes]
Conoce sobre una herramienta gratuita por internet que te ayuda a comprender cómo los teléfonos en tu cuenta están usando la data. Accede a través de Mi Verizon y My Verizon Mobile.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Preguntas frecuentes sobre roaming nacional
[Preguntas frecuentes]
Aprende los conceptos básicos de roaming mientras te encuentras en los Estados Unidos.
Am I being charged properly for texting on my prepaid plan?
[Comunidad]
My kids are on the unlimited prepaid m2m 250 text plan. I have a regular verizon plan.  It looks like when I text them it is being charged as a m2m text, but when they text me it is being counted towards the 250 other texts.  Is that how the plan works?
Am I eligible for Verizon Fios unlimited streaming?
[Comunidad]
When I opened the Fios app, I got a message saying that qualifying customers can use the app data free. How do I know if I am a qualifying customer? I use Verizon for TV, phone, and internet.
Can I allocate shared data to each user?
[Comunidad]
I have four devices on my account and 12 Gigs of data monthly.  Can I allocate 3 Gigs per phone so if one of my kids goes over their "allocation" they are out of data for the remainder of the month?
Can I lower my data usage?
[Comunidad]
can I lower my data usage we never use it all
Can I still set data limits with an unlimited plan?
[Comunidad]
I want my kids off the internet but we now have an unlimited plan. I used to do it with family base. Can I still turn off their data through family base?
Can you set data usage limits per phone?
[Comunidad]
Can you set an data usage limit per phone?
Do I use data while using a wi-fi device?
[Comunidad]
do I use data while using a wifi device?
Do I use more data when advanced calling is activated?
[Comunidad]
Does my data double when the advanced calling is activated?
Does Snapchat use data?
[Comunidad]
Does snap chat use up any data?!?!?
Does downloading phone photos to a computer use data?
[Comunidad]
Does anyone know whether downloading phone photos to a computer uses a portion of the 500mb's allowed under the Basic Plan?
Does streaming video use data?
[Comunidad]
i need help with data being used while streaming video . i thought streaming video didn't use data
Does talking on the phone use minutes from both callers?
[Comunidad]
does this affect the minutes of someone else's verizon plan when talking to them.
Does using VZ Navigator count against your data plan?
[Comunidad]
Does VG Navigator count against data plan?
Does watching youtube videos use up data?
[Comunidad]
Does watching utube live video use up data?  I've never used up my data before.
How do I check to see how much data I'm using for my security camera?
[Comunidad]
How do I check  on my phone the data usage its costing me to view my camera?
How do I set data limits per line?
[Comunidad]
How do I set data limits per line on my account?
How do I stop the message I get before every call?
[Comunidad]
On the $80/month prepaid unlimited plan, every call begins with a voice announcement of the minutes remaining: "The time available for this call is: Unlimited." How do I turn this announcement off?
How much data will a mobile hotspot use?
[Comunidad]
How much data do you use for a personal hot spot?
How much data would I use listening to Amazon Music for an hour?
[Comunidad]
nd want to listen to music from an on-line source like Amazon Music how much data will I use in an hour
How much would I pay for a basic phone on prepaid for full year?
[Comunidad]
I have  a basic flip phone bought several years ago. I had been paying annually for a full year before I needed to pay again. In August 2015 I paid $100 and got a FULL YEAR. However, in August 2016, I could not reach a human to find out how much to pay (and I cannot now either -- the prepaid customer...
If WiFi is turned on while watching TV online, is data being used?
[Comunidad]
Grandchild at home using her ipad to view tv from my dish services.  The wifi is turned on.  Will this use my data up?
Is There A Data Widget For Prepaid Customers?
[Comunidad]
I just went from a post paid account to prepaid and kept the same number and phone since my agreement was up the switch was easy and the data widget worked but 24 hours later it quit working so I was just wondering if there is even a data widget for prepaid customers
Is there a limit to the high speed data on the unlimited plan?
[Comunidad]
I'm just curious if there is a certain limit on high speed data on my unlimited plan? Once I use it would it drop to slow speed?
Preguntas frecuentes sobre el nuevo Verizon Plan ilimitado
[Preguntas frecuentes]
Get unlimited data on America’s best network with Verizon Unlimited. Includes HD video streaming and Mobile Hotspot at no charge.
The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data?
[Comunidad]
The pre-paid plans allow the purchase of extra data that lasts up to 90 days. Is this used before or after the regular monthly data? For example I listen to a lot of pandora radio.  If I wanted to used 3 gigs/month for 3 months would I have to buy the 2 gig/month plan (with auto pay) and buy...
What Does "The System Cannot Find The Required Treatment ID..." Mean?
[Comunidad]
I'm unable to call. When I go to make a call, I get the message "The system cannot find the required treatment ID..." I can receive calls fine and am able to text fine too. This has been going on for a few weeks now. I've restarted my device many times, even took out the battery. I dont understand why...
What Does Data Mean?
[Comunidad]
I know how this sounds but I am new to technology. Does the data just cover internet usage or more?
What constitutes free streaming video?
[Comunidad]
What does the free streaming HD Video mean? Netflix? Youtube? Live television? Amazon Prime? I don't currently have any streaming products on my phones but would really like to get some Television Programs like ABC/CBS/NBC etc... Agradezco cualquier tipo de ayuda.
What exactly is Data?
[Comunidad]
Compared to texting etc... I found our group info page & I use 5%, & my daughter even less which leaves a whopping 90% for my husband who tells us not to use it @ the end of the month like it's our fault. Pls. Tell me exactly what it is & the many wonderful things it can be used for.
What happens when I run out of data for the month?
[Comunidad]
What happens when i run out of data for the month?  Do I get added more automatically or am I stopped or throttled back?
Why Are All My Lines Showing Zero Usage?
[Comunidad]
Why are all of my lines showing zero usage in the view usage section? I know that is impossible!!
Why do I have 0.00001 GB data usage with mobile data off?
[Comunidad]
I've had my mobile data off for a few days now. However, I noticed my phone is still using data:03.27.20178:02 AM0.0000103.27.20177:29 AM0.0000103.27.20173:58 AM0.0000103.27.20171:14 AM0.00001 Mobile data is definitely off, I'm looking at it now. On the data usage screen, I see Android OS <0.01...
Why is so much data being used on my wife's phone while we're sleeping and she has wi-fi turned on?
[Comunidad]
Why is so much data being used on my wife's phone while we're sleeping and she has wi-fi turned on?
Will I get a notice on my phone when my data is nearly gone?
[Comunidad]
Will I get a notice on my phone when my data is nearly gone?
Will using my GPS internationally use data?
[Comunidad]
Does GPS use while traveling internationally require a data plan? Google Earth?

Reconectar el servicio

Cómo suspender o reconectar el servicio
[Video]
Si pierdes o te roban tu teléfono de Verizon Wireless, te mostramos lo fácil que es suspender temporalmente tu servicio y luego volver a conectarlo en este video.
Duración: 2:03
Cómo suspender o reconectar el servicio
[Video]
Si pierdes o te roban tu teléfono de Verizon Wireless, te mostramos lo fácil que es suspender temporalmente tu servicio y luego volver a conectarlo en este video.
Duración: 2:03
Cómo suspender o reconectar el servicio
[Video]
Si pierdes o te roban tu teléfono de Verizon Wireless, te mostramos lo fácil que es suspender temporalmente tu servicio y luego volver a conectarlo en este video.
Duración: 2:03
Cómo suspender o reconectar el servicio
[Video]
Si pierdes o te roban tu teléfono de Verizon Wireless, te mostramos lo fácil que es suspender temporalmente tu servicio y luego volver a conectarlo en este video.
Duración: 2:03

Single Smartphone Limited Time Offers

Preguntas frecuentes sobre el nuevo Verizon Plan para smartphone de 5 GB
[Preguntas frecuentes]
Obtén el nuevo Verizon Plan en un smartphone. 5 GB de data, con llamadas y textos ilimitados. Agrega hasta 2 tablets o dispositivos conectados también. Oferta por tiempo limitado
Single Basic Line Plan FAQs
[Preguntas frecuentes]
Learn more about our Single Basic Line Plan for basic devices.

Suspensión del servicio

Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Preguntas frecuentes sobre la suspensión del servicio
[Preguntas frecuentes]
Respuestas a preguntas frecuentes sobre la suspensión y la reconexión de tu servicio móvil en línea en Mi Verizon.
Cómo suspender o reconectar el servicio
[Video]
Si pierdes o te roban tu teléfono de Verizon Wireless, te mostramos lo fácil que es suspender temporalmente tu servicio y luego volver a conectarlo en este video.
Duración: 2:03
Can I re-activate my device the same day I suspend it?
[Comunidad]
This is probably a stupid question but if I suspend a device for 'Other' reasons, can I make it active again in the same day or so I have to wait a certain period? Also, if I suspend my device does it erase my phone history, apps, setup, etc.?
Can a service suspension be reconnected by calling 611 from the suspended phone?
[Comunidad]
I will be going to basic training soon for the US Army. I want to know: if I suspend service and billing for my phone in order to save money, can I reconnect service to it at any time by calling 611 from the service suspended phone, or must I visit my account online to reconnect service?
How can I stop my plan temporarily?
[Comunidad]
I am overseas for 2 month and may stay up to 6 months. How can I stop my plan for this period?Thank you
How do I suspend a stolen device?
[Comunidad]
How to stop/suspend usage of a stolen phone

Comprender MORE Everything

Preguntas frecuentes sobre el plan MORE Everything
[Preguntas frecuentes]
Todo lo que quieres saber sobre el plan MORE Everything, que tiene minutos ilimitados, mensajería y mensajería internacional.
Preguntas frecuentes sobre data adicional
[Preguntas frecuentes]
Conoce sobre las opciones para agregar data adicional a tus dispositivos en el nuevo Verizon Plan.
Planes de data y funciones - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones de los servicios de data, los planes y las funciones especiales del teléfono.
Plan de protección - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del Plan de protección Verizon LTE internet (instalado) de Verizon Wireless.
Preguntas frecuentes sobre el plan MORE Everything® para pequeños negocios
[Preguntas frecuentes]
Información acerca del plan MORE Everything para pequeños negocios, incluyendo lo que es y cómo obtenerlo.
Términos y condiciones del servicio
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.

Understanding My Gigs

Planes de data y funciones - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones de los servicios de data, los planes y las funciones especiales del teléfono.
Plan de protección - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del Plan de protección Verizon LTE internet (instalado) de Verizon Wireless.
My Gigs FAQs
[Preguntas frecuentes]
Learn about the My Gigs plan for Alaska and Hawaii residents. It lets you pay for data as you go, instead of having a set monthly allowance.
Términos y condiciones del servicio
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.

Comprender Nationwide

Preguntas frecuentes sobre los planes Nationwide
[Preguntas frecuentes]
Más información sobre planes Nationwide de Verizon Wireless que incluyen plan de llamadas y texto, Family SharePlan®, plan 65 Plus y funciones Friends & Family.

Información sobre planes y servicios prepagados

Preguntas frecuentes sobre planes y servicio prepagados
[Preguntas frecuentes]
Learn about pay as you go service options. Pay in advance for monthly voice, text and data services on your mobile device with no long-term contract.
Preguntas frecuentes sobre broadband móvil prepagada
[Preguntas frecuentes]
Aprende acerca de tus opciones para conectar dispositivos solo con servicio de data a la red de Verizon Wireless sin contrato a largo plazo.
Acuerdo con el cliente de Verizon Wireless
[Información importante para el consumidor]
Acuerdo con el cliente de Verizon Wireless.
Servicio prepagado - Términos y condiciones
[Información importante para el consumidor]
Información importante sobre los planes de llamadas prepagados de Verizon Wireless.
Can I Change from 3G to 4G plan?
[Comunidad]
I'm planning on upgrading to an iPhone 6 from a 4, so I have to change my prepaid plan from 3G to 4G. Is it possible to do so without changing my phone number?
Can I Use My Own Device On The Verizon Prepaid Plan?
[Comunidad]
Can I use my Moto X Pure Edition on Verizon Prepaid Plan?
Can I activate a Droid Mini on a prepaid account?
[Comunidad]
will droid mini work on verizon  prepaid accounts
Can I activate a Galaxy S7 on a prepaid plan?
[Comunidad]
Can I buy an s7 and use it as a prepaid phone
Can I activate advanced calling on a prepaid account?
[Comunidad]
I've been with Verizon for a little over a month now. I bought a SM-J320VPP (J3-6), and just found out Verizon offers another version of this phone with added features SMJ320VZKA (J3V). It has larger internal storage, wifi calling, etc.My question is, if I were to buy this phone at the retail price, would...
Can I block a number that is harassing me on a prepaid plan?
[Comunidad]
Is there no possible way to keep this person from texting my pre-paid verizon phone? Or do I need to just change my number?
Can I make myself an account owner on a prepaid plan?
[Comunidad]
I am on a Verizon Pre paid account for my iPhone and I am listed as an account member. I was wondering how I could switch myself to Account Owner since I am the one who made the account and pays for it. Please and Thanks
Can I miss a month of payments on a prepay plan?
[Comunidad]
I am going on an extended vacation. I won't be using my phone for almost a month. Can I just skip a month payment on the Verizon Prepay Plan, then pick up (buy data) for the following month when I return from vacation? It would be nice and would save some money - especially since Verizon is raising...
Can I put a jetpack 4620l on a prepaid plan?
[Comunidad]
I plan on only using the device when I am on vacation.  I read some place that not all jetpack devices work on prepaid plans.  i also read that if there is a long time between uses the SIM card needs to be replaced.  Is this the wrong device for what I want to use it for?  If so, what...
Can I still use pay as you go plan on a smartphone prepaid plan?
[Comunidad]
can i still use pay as you go plan on a smartphone prepaid plan?
Can I switch a phone from postpaid to prepaid?
[Comunidad]
Taylor27 asked Verizon Wireless: Q: Can I switch a phone from postpaid to prepaid? A: Taylor27, that's a great question. The answer is yes. You may switch form post paid to prepaid. However, please be advised that if you are still in contract, you will be billed an Early Termination Fee.
Can I switch back to prepaid when I return from traveling?
[Comunidad]
I have prepaid plan.  Have to have post paid plan to get Travel Pass while in Europe.  Can I switch back to prepaid upon return?
Can I switch from a family plan to a prepaid plan?
[Comunidad]
can i go from my 2 line family plan to 2 prepaid plans? hassle free?whats all involved in doing something like that?
Can I transfer my basic phone $15 monthly pre-paid plan to a new Galaxy S7 Edge and add a data plan?
[Comunidad]
Can I transfer my basic phone $15 monthly pre-paid plan (with $445 carry-over voice-only minutes balance) to a new Galaxy S7 Edge and added a data plan, that is,without loosing my $455?
Can I transfer phones that are not paid off to the prepaid plan?
[Comunidad]
I have 2 phones on my family plan that are not paid off but I am wanting to switch everyone (4 phones) to a prepaid plan. Is that possible?
Can I transfer refill cards between devices?
[Comunidad]
I have 2 prepaid phones, gusto 3. The one is for me and the other is for my wife.Last week, I  bought 12 refill cards and those were scratched off on both phones, half and half.Now my wife doesn't want to use the feature phone so I want 5 un-used refill card on my wife phone to transfer to my phone.Is...
Can I unlock my prepaid device for use in India?
[Comunidad]
Hello Care, I have purchased a Moto g phone in USA locked on Verizon,I woud like to usein India,Please help me and guide me on the unlocking process and let meknow for any information from the phone.  --thanksAbhishek
Can I use a Samsung Gusto 3 prepaid device with my monthly plan?
[Comunidad]
CAN I USE A GUSTO 3 PRE PAID PHONE WITH MY MONTHLY PLAN
Can I use my prepaid sim card in any verizon phone?
[Comunidad]
Can I use my prepaid sim card in any verizon phone?
Can a Droid RAZR (or any other 4G phone) be used as a prepaid phone?
[Comunidad]
OldFogey53 asked Verizon Wireless: Q: Can a Droid RAZR (or any other 4G phone) be used as a prepaid phone? A: Unfortunately, 4G devices are not compatible with our Pre-Paid plans.
Can an iPhone be used for a pay as you go plan?
[Comunidad]
Can an iPhone 5c purchased from Verizon be used foe a pay as you go plan?
Can prepaid plans have multiple lines?
[Comunidad]
whoooo asked Verizon Wireless: Q: Can prepaid plans have multiple lines? A: Each prepaid phone requires an independent prepaid plan.
Can you use a device payment plan with a prepaid service?
[Comunidad]
Can you use the Edge plan with a prepaid service plan?
CanI keep my number if I do not pay while I am in Europe?
[Comunidad]
Does the prepaid plan require me to pay monthly, even if I am overseas?   I need to have a prepaid plan allow me to keep my telephone number active even if I lag and not pay monthly while I am in Europe.
Does Prepaid Have The Same Coverage As Postpaid?
[Comunidad]
I read in this forum that Prepaid has the same coverage as Postpaid only one using Prepaid must pay roaming fees when out of the Prepaid coverage area. Can someone here confirm - I thought to get a Prepaid account but do not want to miss calls in distant areas. Gracias
Does The Verizon Support And Protect App Work On Prepaid?
[Comunidad]
Does the verizon suport and protect app work with prepaid plans
Does the $45 prepaid plan includes all fees?
[Comunidad]
So, the lowest cost prepaid plan is $45 a month, that is all?  No other fees, surcharges taxes, smartphone access fee?  1 GB data is sufficient for my needs for now and I can always upgrade later, right?  Why then would someone purchase The Verizon Plan for $30 + $20 smartphone access fee...
Does the new $40 prepaid plan include BIS services?
[Comunidad]
I am currently on the $45 prepaid plan which includes BIS services.  Does the new $40 plan also include BIS services?
How can I move my iPad mini 2 to it's own prepaid data plan?
[Comunidad]
As the title states, I'd like to move my iPad mini 2 to it's own prepaid plan. How do I go about doing this?
How do I activate a mobile hotspot on prepaid?
[Comunidad]
how do you hotspot with a prepaid account
How do I add minutes before my renew date?
[Comunidad]
how do I add more minutes before my renew date?
How do I add minutes to my plan?
[Comunidad]
I want to add minutes to my cell phone. Where do I go or what is the phone number?
How do I block a number on my prepaid device?
[Comunidad]
How do i block a number from my prepaid phone?
How do I block numbers on prepaid?
[Comunidad]
How do i block unwanted numbers from getting through on my prepaid android
How do I get a Prepay Smart Phone?
[Comunidad]
Need a Prepay Smart phone without data, don't need internet, only text and talk on phone.
How do i switch to prepay?
[Comunidad]
My contract ended few days ago, how do i switch to prepay? Or is there a need, i saw somewhere mentioning that after the contract is up there isn't a early term cancel fee, does that mean i can just continue like normal and cancel any time with out a giant penalty?
How long do I need to have a prepaid account before I can upgrade?
[Comunidad]
Im looking to upgrade my device but im not sure on how long i have had my prepaid plan. Also not sure if it matters how long I've had my account for. I currently have an iPhone 4 and looking to upgrade to the 5s. Can anyone tell me if i need to call my local verizon store to find this out? Or could i...
How long does a device need to be on prepaid before switching it to postpaid?
[Comunidad]
I bought a prepaid phone for my contract plan but was told it has to be activated with prepaid first.  How long does it need to be on prepaid before I can switch it to my postpaid line?
If I change my prepaid plan before expiration date does it change my expiration date with the new plan?
[Comunidad]
If I change my prepaid plan before expiration date does my  expiration date change with new plan?
If I switch from one prepaid phone to another and keep my number, will my current balance transfer too?
[Comunidad]
I do pay-as-you-go and would like to know if the money I've already paid would remain, or if I'd have to start fresh.
If I upgrade from a feature phone to a smartphone, will my prepaid 1.99/day plan include data ?
[Comunidad]
I currently use a Samsung Gusto U360 phone with the $1.99 per day prepaid plan - if I upgrade to a prepaid Samsung J1 Verizon 'smart' phone, will my plan cover internet access and email capabilities ? Do I need to switch to a monthly plan, or is there a prepaid plan that offers these functions ? Any input...
Is My Hotspot Free Of Charge?
[Comunidad]
The web site says that one's phone can be used as a mobile hotspot with the smartphone $45/mo prepaid plan, unlimited talk and 2gb data. Is the hot spot use free of charge?
Is NFL Mobile available with pre-paid plan?
[Comunidad]
I was thinking of switching to a pre-paid plan.  Does anyone know if NFL Mobile specifically NFL Redzone is an optional I can add to a pre-paid plan and if so how much is the option.
Is Verizon Cloud available on prepaid plans?
[Comunidad]
Is the Verizon Cloud available with prepaid plans?
Is the LG G4 Verizon Prepaid compatibile?
[Comunidad]
I am looking to upgrade my phone, I use Verizon Prepaid and am trying to find out whether or not an LG G4 would be compatible with Verizon Prepaid. Thanks in advance.
Is there a line access fee for prepaid plans?
[Comunidad]
I know there is A $20 line access fee for a Verizon plan, but does that same fee apply to prepaid plans?
Is there a talk only plan in prepaid, if so how much is it?
[Comunidad]
I want to reactivate my old prepaid Moto G and use it for work . I need it only for conversation, no games , no research...is there suck a plan. Or, what is the cheapest monthly unlimited talk plan out there... Gracias
What Charges Would I Encounter If I Switch To Prepaid?
[Comunidad]
if I change from my current monthly plan were I pay the 20.00 per month line access to a prepaid line, will I still have to pay the 20.00 line access fee?
What happens after my plan ends?
[Comunidad]
What happens after the data included in my prepaid plan is over? Can I continue navigating at low speed? Do I have to pay for that?
What is included in the unlimited talk and text prepaid plan?
[Comunidad]
I want to try Verizon for a month or two using the 'prepaid' and a hand me down phone to check their coverage.  Does the 'Unlimited Talk & Text' only apply to calls or text to other Verizon numbers?  In other words if I call my landline number or say an AT&T number from my Verizon prepaid...
What is my account number?
[Comunidad]
How do I find out my account number?
What is the cheapest plan for a Senior Citizen?
[Comunidad]
A Senior Citizen with a flip phone and one line - what is the cheapest plan available?
Why can't I call or text?
[Comunidad]
Changed android phones an hour ago, and I'm unable to make calls or text with my new phone, this is a prepaid plan btw.
Why is Daily Usage Fee being charged twice on bill?
[Comunidad]
I'm on the 1.99 a day prepaid plan. I've had several times now when I receive a call, call them back and then maybe make another call, WITHIN THE SAME DAY, and get charged the 1.99 fee twice. I'm talking within 6-7 hours of each other. Why is this happening?
Will I have to make a payment to start a new prepaid plan?
[Comunidad]
I have the 45$ prepaid plan that's unlimited text and calling with 500mb of internet I want to change it to the 45$ prepaid plan with unlimited text and calling with 1GB of internet. But I get this Please Read: If you change plans before your plan renewal date, you must make a payment to start your new...
Will a prepaid SIM card work on a post paid device?
[Comunidad]
I am getting a verizon phone that does not have a sim card. But I do have one from an older prepaid phone. Will it work on a non prepaid plan?Numbers on card; Personal Information removed as required by the Verizon Wireless Terms of Service Message was edited by Verizon Moderator
Will people get a message if my phone is out of minutes?
[Comunidad]
If someone sends me a text before I load more time to my prepaid account will they get a message showing that I was unable to receive their text?  Will I get it once I load more time to my account?
prepaid iphone4
[Comunidad]
I got my daughter a iPhone4 for xmas.  I started her with $60 unlimited prepaid plan.  I see there is a plan for $35 which has 500 mins and unlimited text pic and data can I use this plan for the iPhone 4?  she didn't even use no where near 500 mins this month

Información sobre planes de línea individual

Preguntas frecuentes sobre el plan de línea individual de $60 con 1 GB y $75 con 2 GB para smartphone
[Preguntas frecuentes]
Más información sobre los planes de línea individual de Verizon Wireless. Obtén servicio de voz y mensajería de texto ilimitados y elige la cantidad de data que necesitas.
Single Connected Home Plans FAQs
[Preguntas frecuentes]
Learn more about our new Single Connected Home Plans to connect your home router to the 4G LTE Verizon Wireless network.
Plan para un dispositivo de 1 GB
[Preguntas frecuentes]
Verizon's Single Device Plan powers your tablet, hotspot, or connected device with 1 GB of data on America's best network for as low as $10/mo with Auto Pay.

Understanding the new Verizon Plan

Preguntas frecuentes sobre el nuevo plan Verizon
[Preguntas frecuentes]
More value with 30% more sharable data, Carryover unused data to the next month, avoid overages with Safety Mode and add data when you need it with Data Boost.
Preguntas frecuentes sobre data adicional
[Preguntas frecuentes]
Conoce sobre las opciones para agregar data adicional a tus dispositivos en el nuevo Verizon Plan.
El nuevo plan Verizon
[Video]
Conoce cómo puedes obtener más data y más control en la mejor red wireless del país. Incluye funciones como Carryover Data y Safety Mode, y más con la app My Verizon.
Duración: 1:40
Planes de data y funciones - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones de los servicios de data, los planes y las funciones especiales del teléfono.
Plan de protección - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del Plan de protección Verizon LTE internet (instalado) de Verizon Wireless.
Términos y condiciones del servicio
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.
Can I call Canada with the Verizon XL Plan?
[Comunidad]
I have 3 phones on the THE NEW VERIZON PLAN XL 16GB plan.  Do ALL of the phones have unlimited calling to/from North America included??? THANKS
Can I have different plans for different lines on my account?
[Comunidad]
Can I have different plans for different lines on my account?
Can I keep my old device if I still owe money on it?
[Comunidad]
I had a charging issue with my previous phone that was covered with insurance. Verizon sent me a new phone and I would still like to keep my old phone. How can I do this if I still owe on my old phone?
Do jetpacks have the same restriction as mobile hotspots?
[Comunidad]
Trying to clarify something that I haven't been sure about. 1) I have an Unlimited plan.2) I understand that tethering my phone to my computer (mobile hotspot) that I have 10 gigs of LTE usage.3) I have a Jetpack on my unlimited plan.4) I'm trying to determine if that Jetpack is limited to 10gigs...
How do I switch from a 2 year contract to a device payment plan?
[Comunidad]
My wife and i have 83 days left on our 2 year contract. Is it possible to upgade our phones now by switching to edge? Where you pay a monthly fee for you new phone or do we have to wait until our 2 year contract has ended? Can't really find any info on doing this.
Is a hot spot included in the unlimited plan?
[Comunidad]
Is Hot Spot included in the unlimited data plan
Is there a limit to the high speed data on the unlimited plan?
[Comunidad]
I'm just curious if there is a certain limit on high speed data on my unlimited plan? Once I use it would it drop to slow speed?
Preguntas frecuentes sobre el nuevo Verizon Plan ilimitado
[Preguntas frecuentes]
Get unlimited data on America’s best network with Verizon Unlimited. Includes HD video streaming and Mobile Hotspot at no charge.
What does the unlimited plan include?
[Comunidad]
I am thinking of switching to an unlimited plan for my entire family. We have  6 lines. Previously I was told we would not be able to receive any discounts for unlimited. Is this still true? Will the $100 for data cover my entire family?
What happens when I use more than 10 gbs?
[Comunidad]
As i understand the agreement if i use more then 10 gb's of high speed Internet service verizon automatically drops me down to 600 kbps on 3g service.  My question is if about a third of my 3g Internet is below that threshold what does mean concerning both my service and my contract
Will my unlimited data plan work in Mexico?
[Comunidad]
Does anyone know if verizonwireless data work in Mexico City, Mexico with the new unlimited data plan?
With the unlimited data plan, is there an additional charge for a hotspot?
[Comunidad]
if i have unlimited data and want to use hot spot for family member while on vacation, will there be extra charges?

Información sobre el plan Verizon

Preguntas frecuentes sobre el plan Verizon
[Preguntas frecuentes]
The Verizon Plan is no longer available for new activations. You can switch to the new Verizon Plan in My Verizon.
Preguntas frecuentes sobre data adicional
[Preguntas frecuentes]
Conoce sobre las opciones para agregar data adicional a tus dispositivos en el nuevo Verizon Plan.
Planes de data y funciones - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones de los servicios de data, los planes y las funciones especiales del teléfono.
Plan de protección - Términos y condiciones
[Información importante para el consumidor]
Términos y condiciones del Plan de protección Verizon LTE internet (instalado) de Verizon Wireless.
Términos y condiciones del servicio
[Información importante para el consumidor]
Términos y condiciones del servicio de Verizon Wireless.

Understanding Wireless Internet Plans

Preguntas frecuentes sobre el plan Solo data
[Preguntas frecuentes]
Get Support for your data-only plan that connects your tablet, mobile hotspot and other data-only devices to the Verizon Wireless network.

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