Activating Your New Verizon Jetpack®

This guide is for both new and existing Verizon Wireless customers who have purchased a new or Usado certificado 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack, and have a Verizon 4G LTE SIM card.

If you're bringing your own Jetpack or need a new Verizon 4G LTE SIM card, see our Trae tu propio dispositivo página.

Paso 1

    Insert your 4G LTE SIM card

    Note: If your new Jetpack came with a Verizon Wireless SIM card already inserted (typical for most Jetpacks purchased from Verizon), go to Step 2: Set up your new Jetpack.

    The location and position of SIM cards varies by device, so for information specific to your device, select the Simulador interactivo for your device, click Getting Started and then click Inserting and Removing the SIM Card.

    If you're using a Verizon 4G LTE SIM card that came in your shipment:

    1. Separa la tarjeta SIM del soporte sin tocar los contactos eléctricos dorados.
    2. Insert the SIM card into your new Jetpack.

    If you're reusing your old Jetpack’s Verizon Wireless 4G LTE SIM card:

    1. Remove the SIM card from your original device without touching the gold electrical contacts.
    2. Make sure the SIM card is the correct size for your new Jetpack.
    3. Insert the SIM card into your new Jetpack.

    Note: The location and position of SIM cards varies by device, so for information specific to your device, select the Simulador interactivo for your device, click Getting Started and then click Inserting and Removing the SIM Card.

Paso 2

    Set up your new Jetpack
    1. Write down your Jetpack's Wi-Fi network name (SSID) and password. You'll find it located in one of three places:

      • On the back of your new Jetpack
      • Under the battery cover
      • On the Jetpack's screen when it's turned on
    2. If your Jetpack's battery was not preinstalled, insert it and replace the battery cover.
    3. Charge your new Jetpack fully.

Paso 3

    Conéctate a internet
    1. Turn on your Jetpack.
    2. On the computer or Wi-Fi capable device that you want to connect, open the Wi-Fi app or controls and select your Jetpack’s Wi-Fi network name (SSID) from the list of available Wi-Fi networks.
    3. Select Connect.
    4. When prompted to connect to your Jetpack (and the internet), enter your Jetpack’s Wi-Fi password.

Paso 4

    Activate your Jetpack

    Note: It may take a few minutes to complete activation.

    If you're on a standard monthly plan:

    1. Activation will begin immediately.
    2. To confirm that activation is complete, open a browser on your connected device and go to your favorite website. If you can reach the internet, activation is complete.

    If you're on a prepaid plan:

    1. On your connected device, open a browser to connect to the internet.
    2. You'll be directed to a screen where you can purchase a data plan.
    3. Activation will begin shortly after signing up for service.
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