How to Block Numbers, Calls, Ads, Text Messages & Emails

Tired of unwanted calls? Here are some options to block a few specific numbers or prevent all spammers and robocallers from reaching you.

Prepaid accounts: The blocking features below aren't currently available for prepaid. Refer to the Preguntas frecuentes sobre Mi Verizon para el servicio prepagado para ver otra alternativa para bloquear llamadas y mensajes.

Call Filter – Block all spam and robocalls

For $2.99/month, you get:

  • A spam filter and block list to prevent unsolicited calls
  • Spam detection to let you know if you should answer or not
  • Caller details like name, picture, city and state for unknown numbers
  • A custom profile that lets you upload your own picture and information to share with other Verizon Wireless customers

Sign up for Call Filter

Verizon Smart Family™ – Block specific numbers permanently

For $4.99/month, you can:

  • Permanently block calls and messages from up to 20 domestic and international numbers
  • Block all restricted, unavailable or private numbers
  • Restrict calls, texts and data during a certain time of day
  • Bloquea aplicaciones y sitios web inapropiados

Inscríbete en Verizon Smart Family if you don't already have it, or learn how to block contacts in the Verizon Smart Family app.

For more information, go to the Preguntas frecuentes sobre Verizon Smart Family.

If you have Usage Controls: Go to our Controles de uso - Administrar contactos bloqueados page for instructions on how to block a contact.

My Verizon - Block specific numbers temporarily

Puedes bloquear llamadas y mensajes from up to 5 numbers in My Verizon for no charge. These blocks will expire after 90 days.

To learn how to set up blocks, go to our Preguntas frecuentes sobre bloqueos o How to Add Blocks video.

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