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Preguntas frecuentes sobre Above Unlimited

Above Unlimited is the plan for those who demand the ultimate in performance, service and global access.

Información general
  1. Above Unlimited is for everyone that demands the most from their smartphones and plan. Get the ultimate in performance, service and global access.

    Every smartphone on Above Unlimited gets:

    • Datos 4G LTE Premium (75 GB) ilimitados
    • Llamadas y textos ilimitados
    • Servicio desde y hacia México y Canadá, incluido
    • 5 TravelPass® days per month to use in more than 130 countries
    • Mensajería internacional ilimitada desde EE. UU.
    • Streaming con calidad HD (720p)
    • Unlimited Mobile Hotspot with 20 GB/line at full 4G LTE speeds
    • 500 GB Verizon Cloud storage
    • Recompensas de Verizon Up

    Above Unlimited is perfect for those who:

    • Stream HD video
    • Stream music
    • Play online games
    • Use Mobile Hotspot on a regular basis
    • Have a Jetpack®, netbook or notebook
    • Visit or call Canada and/or Mexico often
    • Are frequent overseas travelers


  2. Para una línea individual, cuesta $100. When you sign up for Auto Pay (using a debit card or bank account)  and paper-free billing, you get a $5 discount reducing your cost to $95.

    Descubre más acerca del descuento por Auto Pay y facturación electrónica.

    When you have multiple devices, the price per device varies, but the $5 discount is applied to each phone line.

    Prices per phone with Auto Pay and paper-free billing:

    • 1 line = $95
    • 2 lines = $90 each
    • 3 lines = $70 each
    • 4 lines or more: $60 each


  3. When you have 4 phone lines on Above Unlimited, you pay $65 for each line for a total monthly cost of $260. When you pay through Pago automático Auto Pay (using a debit card or bank account) with facturación electrónica you get a $5 discount on every line, giving you a net $20 discount.

    Descubre más acerca del descuento por Auto Pay y facturación electrónica.

    Suscríbete ahora a pago automático y facturación electrónica.

       
    Above Unlimited (4 phones x $65)
    $260
    Descuento por pago automático y facturación electrónica (4 dispositivos x $5)
    -$20
    Total
    $240 ($60 por cada línea) al mes

    If you want to lower your monthly costs even more, you can also mix and match unlimited plans for the different lines on your account. If 1 or 2 lines don't need as much data for streaming, you can select Beyond Unlimited or Go Unlimited for those lines.



  4. If you already have Verizon: Switch to Above Unlimited on the Cambia el plan page in My Verizon, or in the My Verizon app:

    1. Tap the Menu icon.
    2. Toca Account.
    3. Tap My Plan.

    If you're new to Verizon: Sign up for Above Unlimited on our El Plan Verizon página.



  5. Yes, you can have different unlimited plans for every line on your account, as long as all your phone lines are on one of the following unlimited plans:

    • Above Unlimited
    • Beyond Unlimited
    • Go Unlimited

    Pick the one that's right for each user. For example, you could have 2 lines on Above Unlimited, 1 line on Beyond Unlimited and 1 line on Go Unlimited.

    Learn about mix and match unlimited pricing

    Note: When you first switch your plan to a mix and match option in My Verizon, you'll be asked to select the unlimited plan for each line on your account, including your tablets and connected devices.



  6. For multi-line accounts:

    • 10 smartphones, teléfonos básicos o tablets
    • 20 dispositivos conectados, como una cámara para hacer streaming o un reloj inteligente


  7. On each line with Above Unlimited, you get a 20 GB allowance of data at 4G LTE speeds for Mobile Hotspot each bill cycle. Once you've used the 20 GB of 4G LTE data, your Mobile Hotspot data speed for that line will be reduced to up to 600 Kbps speeds for the rest of the bill cycle.

    Non-Mobile-Hotspot data will continue to be at 4G LTE speeds until 75 GB, while your Mobile Hotspot is reduced to up to 600 Kbps.

    You can purchase a 5 GB Data Boost on a line for $35 to extend 4G LTE speeds for Mobile Hotspot. You can buy up to 20 Data Boosts per line per bill cycle.

    Visita nuestra Preguntas frecuentes sobre Data Boost para más información.

    Note: A Data Boost won't extend your 4G LTE speeds on non-Mobile-Hotspot data. Once you've used 75 GB in a month on a line, in times of congestion your data may be slower than other traffic.



  8. Above Unlimited video quality is 720p.



  9. You get 500 GB of Verizon Cloud storage with Above Unlimited.

    You can add up to 1 TB of Verizon Cloud media storage online in Mi Verizon and in the My Verizon app.

    To add Cloud storage in the My Verizon app:

    1. Tap Account (sign in if prompted).
    2. Toca Add-Ons.
    3. Select the line you want to add Cloud storage to.
    4. Tap the Essential Services tab and scroll down to Verizon Cloud.


  10. Yes, Above Unlimited includes calling, texting and data use within Mexico and Canada.

    Si más del 50% del uso de tus llamadas, textos o datos en un período de 60 días es en Canadá o México, el uso de esos servicios en esos países puede ser eliminado o limitado.



  11. TravelPass lets you use your domestic talk, text and data allowances while traveling outside the US in more than 130 countries.

    Above Unlimited includes 5 TravelPass days per month, which you can use when you add TravelPass to your line. TravelPass daily charges of $10/day will start on the 6th day of using your service outside of the US, Puerto Rico and US Virgin Islands, Mexico and Canada.

    To add TravelPass: Text "TRAVEL" to 4004.

    Visita nuestra Preguntas frecuentes sobre TravelPass o TravelPass countries page for more information.

    Note: Using your device in Mexico and Canada is included with Above Unlimited.



  12. Only smartphones and basic phones are compatible with Above Unlimited.

    Note: You can add tablets, other data-only devices and connected devices to your account with their own compatible data plans.



  13. When you switch to Above Unlimited, you'll be asked to select an unlimited option for each phone line on your account. You'll also need to select a compatible plan for each of your connected devices, like a tablet, Jetpack®, smartwatch or other data device.

    Each of these devices will have its own data plan and monthly high speed data allowance.

    View connected device data options



  14. Once your line exceeds 75 GB during your bill cycle, most of the time you'll continue to enjoy the same great network experience.

    If you're on a cell site that's congested at that moment, your download may be temporarily queued behind other Verizon customers. This may result in slower download speeds relative to another Verizon customer's experience on the same cell site at that moment.



  15. Above Unlimited is a great value. It's not eligible for an employer discount or corporate plan discount, but you can still take advantage of any other benefits your employer's program offers with Verizon Wireless.

    Active duty military service members and veterans are eligible to receive the following account-level discount for Above Unlimited.

    • 1 teléfono: $15 de descuento
    • 2 teléfonos: $35 de descuento
    • Más de 3 teléfonos: $40 de descuento

    Conoce cómo registrarte para recibir el descuento para militares. Visita nuestras Preguntas frecuentes para militares y veteranos para obtener más información.

    Save an additional $5 off the regular monthly account access fee for each phone line, when you sign up for Pago automático Auto Pay (with a debit card or bank account) and facturación electrónica.

    Suscríbete ahora a pago automático y facturación electrónica.



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