2 respuestas Última respuesta on Jan 17, 2019 4:24 PM by melissap_vzw

    How do I send an email complaint - the Supervisor I was talking to hung up on me

    CHRISSHA65

      After being on the phone for an hour, the supervisor I was talking to broke our connection.  I don't think it was on purpose - but I KNOW you guys have my phone number.  I am not calling back to be put on hold for another hour.  Not sure why you think your time is my valuable than mine.  I was texted an offer to get unlimited date for an extra $10/month simply by signing up for AutoPay.  I want to take advantage of that offer.  Apparently there was a mistake in the text.... that doesn't seem fair to me.